Bolton at Home FAQs
Can u tell me how much have i got to pay on my rent
Sorry I couldn't tell you on that but if you ring them they will tell you sorry I carnt be more assistance
If my sheltered bungalow hasa hazard just outside my bungalow do i have to pay to have a fence elected i have fallen down it once and twisted my ankle
Tell them but cant see them doing anything. All bolton at home wants to do is charge for all repairs.
Call Bolton at Home then the advice you will get is straight from the top. They are brilliant.
How do I report a neighbour who is giving residents grief - she has been in her house less than 3 months!!
Phone the call centre and they will direct you to the right people.
Or report on line
How long can the council leave you with a roof that is raining into your child's bedroom?? Because I've been reporting it for over a year and nothing is ever done!!
Water ingression should be seen to straight away, report it to your local councillor
If your neighbour in flat above you leaks water into flat and this ruins your flooring and damages ceiling and there response is' accidents happen!who should report this and is it up to me to claim off my insurance?
Was accidents happen B@H's response or your neighbours?
Firstly you should report the leak to B@H as an emergency repair to get the problem fixed and create a documentary evidence trail. Take photos before you clean up any damage.
Don't know about the insurance claim issue though...
I fill the form for council house they didn't reply me
Contact the office to which you put the form in to to find out where you stand.
That is my best advice to you young lady.
Just moved down Bolton, will they do anything to help me towards greeting a place?
You will have to sign up to pinpoint and get a registration number then you can apply for propertys each week
When are rent free weeks.?
Last two weeks of December as long as your account is up to date
Whats their email address
It depends what contact you want to make so
go onto their web page and look at "contact us".
www.boltonathome.org.uk
IF YOU ARE ON HOUSING BENEFITS AND HAVE TO PAY A SMALL A MOUNT EACH MONTH TOWARDS IT WHAT HAPPENS WHEN ITS A RENT FREE WEEK
As long as you not in arrears you shouldn't have to pay on rent free weeks
I've been given a letter from my psychotherapist/counseller regarding my housing application do I send this Bolton at home, waters meeting road or the town hall in bolton
I'm not to sure I think it's the town hall for housing application
How long do you get to empty a flat when someone dies
If you pay the rent you can have longer
What repairs am I responsible for being a council tenant
light bulbs , internal doors and handles if broken after sign up. certain leaks , but if you can't do those things BAH , will do them for a fee . Hope this helps
How do I find out my arrears
Get in touch with the money advice team, they helped me out
my partner lives with me but I need to put his name on the tenancy agreement as joint tenant,how do I do this?
You need to contact Housing services or Tenancy services
Do you have rent house
Yes, Bolton at Home used to be Bolton Council. So they provide affordable housing in Bolton, Farnworth,Kearsly, Horwich, Westhoughton and Blackrod. They provide a repair and maintenance service also.
do you need to pay 1 weeks rent out off your own pocket when you go to collect your keys?
Floating support and Conditional needs band what do they mean .
Ring them and ask for it to be explained to you
How do I report a change in circumstances as my daughter moved in last week.
I think you can do it online or give them a ring
Can you let me no if housing benefit go up in april
Can u please tell me how much arrears I still owe.
I have recently had my hours cut at work and am now part time on 26 hours per week.
What help can I get with my bills ie rent,rates, utilities bills .
Thanks
John.
I have been homeless now over two years now and Bolton at home have done nothing for me done anybody knows who can help me
What does your "Mission Statement" actually say?
Hi I have just found out my boiler is leaking is that an emergency or will it do tomorrow?
(Translated by Google) I want another house because my house is narrow and damp and there is no storage
Thank you for your help
(Original)
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How do I find out my pinpoint number as I have lost it and can't apply for housing otherwise.
How do I find out my housing number as I cannot apply for housing without it.
I have been on pinpoint for a while and try to get onto the new website they said you have to re-register which I tried to do but it will not do it I wonder if someone can help I have my password and my reference number iPhone 7 Bolton at home office