Discover Car Hire FAQs
This company will keep take your money if you want to cancel. SCAMMERS!
DON'T waste your money. They are a middleman researving cars that you won't get and charging for "the reservation" and fake "full insurance" that only cover dumb little repair stuff like wiper blades... Instead show up at the car rentals at the airport and pick the one with no line, and people you like. There are TONS of cars anyways and you'll stay have to pay the actual car rental. It's a scam out of Russia "Latvia" at best. What we thought we were getting (a huge SUV with luggage space for 4 people) for about $300 what we got, a small SUV for twice as much. Mex car was great by the way, they had to work hard to explain it. This company has a lot of fake reviews too and a YouTube said they used them which is why we fell for it.
DON'T waste your money. They are a middleman researving cars that you won't get and charging for "the reservation" and fake "full insurance" that only cover dumb little repair stuff like wiper blades... Instead show up at the car rentals at the airport and pick the one with no line, and people you like. There are TONS of cars anyways and you'll stay have to pay the actual car rental. It's a scam out of Russia "Latvia" at best. What we thought we were getting (a huge SUV with luggage space for 4 people) for about $300 what we got, a small SUV for twice as much. Mex car was great by the way, they had to work hard to explain it. This company has a lot of fake reviews too and a YouTube said they used them which is why we fell for it.
DON'T waste your money. They are a middleman researving cars that you won't get and charging for "the reservation" and fake "full insurance" that only cover dumb little repair stuff like wiper blades... Instead show up at the car rentals at the airport and pick the one with no line, and people you like. There are TONS of cars anyways and you'll stay have to pay the actual car rental. It's a scam out of Russia "Latvia" at best. What we thought we were getting (a huge SUV with luggage space for 4 people) for about $300 what we got, a small SUV for twice as much. Mex car was great by the way, they had to work hard to explain it. This company has a lot of fake reviews too and a YouTube said they used them which is why we fell for it.
Hi,
Why it is not possible to reach Discover Cars customer service or the telephone number provided in the Voucher?
DON'T waste your money. They are a middleman researving cars that you won't get and charging for "the reservation" and fake "full insurance" that only cover dumb little repair stuff like wiper blades... Instead show up at the car rentals at the airport and pick the one with no line, and people you like. There are TONS of cars anyways and you'll stay have to pay the actual car rental. It's a scam out of Russia "Latvia" at best. What we thought we were getting (a huge SUV with luggage space for 4 people) for about $300 what we got, a small SUV for twice as much. Mex car was great by the way, they had to work hard to explain it. This company has a lot of fake reviews too and a YouTube said they used them which is why we fell for it.
(Translated by Google) Hello, one question, did you get your deposit back?
(Original)
Hola una pregunta, si te devolvieron tu deposito?
I want to rent a car in Sofia, Bulgaria for 10 days and drive around Bulgaria and Romania, Serbia and maybe Croatia, Is that possible?
Hi Elizabeth.
Please, submit your request to our Customer Service team.
https://help.discovercars.com/hc/en-us/requests/new
Best regards
(Translated by Google) Where can I pick up the rental car at Muscat Airport
(Original)
Waar kan ik de huurauto ophalen op Muscat AirPort
Hi Machiel,
Please, contact out customer service to get all the information about your vehicle rental:
https://help.discovercars.com/hc/en-us/requests/new
If I pick up a car in downtown Auckland, can I drop the car off at the Auckland airport?
Why, on earth, are you asking me? I barely know where Auckland is. Somewhere in NZ.
(Translated by Google) Do you recommend full insurance??
(Original)
?? ??????? ???????? ?????? ??
Yes, it's a safe way to drive with your risks being covered
I would definetly want to know when will I get my refund back? A car was not provided and I have paid for everything and the email states that you will not be giving us our money back? Is this the way you scam people all the time?
I think you're talking to the wrong person. Get I touch with discovery cars .
How much deposit do I need to book a small group b car
Hello, I would like to rent a car in Palermo. Can I pay with Revolut? which company has full SCDW insurance?
Hey,
You cannot pay with a revolut card, unless in your country of residence you can use also revolut credit card.
The offers are usually presented with basic insurances. To give you move details about the SCDW you will need to get in touch with us and include more details about your rental.
https://help.discovercars.com/hc/en-us/requests/new
How do I get a refund for a car that immediately broke down within 3 blocks of pickup point and no other car provided? been trying for 68 days and counting to get our money back sent numerous emails and we dont get a response or a call back
Hi Douglas,
Have you already submited the claim from your booking page?
If yes, may you please share the booking number associated with your case?
Regards
(Translated by Google) The deposit is required by all rental companies, despite the additional insurance coverage.
(Original)
Il deposito lo chiedono tutte le compagnie di noleggio, nonostante la copertura assicurativa aggiuntiva.
How can I refund money in my credit card for my canceled reservation (DC-3654407)?
I DONT need the credit you issued for future bookings. I am not planning to book any cars with you in future. I cancelled my reservation within free cancellation
Hi Aurora,
Can you share your reservation number? I will get in touch with car rental supplier on your behalf.
Regards
(Translated by Google) How can I contact in Portugal?
(Original)
Como posso contactar em Portugal?
(Translated by Google) Good morning, I have made two van reservations and I have canceled one because I am not going to use it. I recently checked my credit card and they have paid me for it. I have both reservations free of charge and I can cancel
(Original)
Buenos dias, yo he hecho dos reservas de camionetas y he dado de baja a una porque no la voy a utilizar. Recientemente me fijo en mi tarjeta de credito y me han puesto el pago de la misma . Yo tengo las dos reservas sin costo y puedo cancelar
What is the cost of returning a car to Perugia city, having collected from airport
hi i,m gooing to rent a van at agadir airport .start august 7th ,drop off august 14th.the price is ok but deposit is big.so if i will buy total coveridge may make it lower?
I cancelled my reservation of DC-3465722 and made a new booking of DC-3472349. Please can you put the booking credit on my new booking?
Thanks
I want to cancel previous bookings because the price has gone down and
make a new booking at a lower price on the same dates. How to do this?