Dual Energy Contact Infomation

Pleasant friendly, new his stuff and reassuring.

Sorry – Stay well clear – They turned our power off without any prior warning because a third party said they had taken over the lease on our building – which I might add we own. When I phone them I have, as expected to provide various …

Hopefully after the phone call with Harry the refund will be sorted out , thank you.

Would have been five stars but for the 1 hour and 8 minute wait in the queue listening to music.
Sophie, the operative, was super efficient and knew her stuff. She was able to swiftly progress my enquiry and inform me of my next steps. Pity about the long wait.

My initial contact with SmartestEnergy has been very positive it didn’t take long to speak to a customer service agent, on request they changed my plan from a fixed direct debit to a variable one and they have been very helpful re the switch over date. I hope that this really good service continues.
Thank you.

Harry continued to be helpful by arranging for my direct debit to be switched to a post pay variable direct debit meaning my bills are received as invoiced amounts so that the actual usage is only taken by direct debit. Thank you Harry, …