6 sales reps inside not one said hello. We were the only ones in the store, mind you. They were busy laughing. I wanted to buy some pairs of jeans but with no help i couldn’t find my size. Took our business somewhere else.
Terrible customer service. You have to ask someone to open the fitting room, they’re locked otherwise. Also, I asked 3 people politely to show me the watch that I wanted to try on and had to wait 24 minutes for that! I’d think that for a …
I came in today into the queens center mall and went into the Guess store and i was pleased with the customer service that Mercedes velasquez gave me. She helped me with a purchase of watches, i Will definitely come back to buy more .