I’ve been waiting for two weeks even for them to respond to a query to claim for a flight delay.
Absolutely awful claims process very difficult and contrived
They’re slow and they will try and swindle their way out of paying your claim
NUMBER 1 INSURER IN TRYING TO AVOID PAYING CLAIMS! My daughters where hospitalised during a holiday in December 2017 and we still waiting for payment which by now won’t cover credit card interest rates! …
I was recently hospitalised with a leg infection while on holiday in Cambodia. Intana were very supportive throughout the experience, calling me regularly for an update and to offer further assistance if needed – such as additional …
They shuffle papers between customer and insurer. I don’t know what value they provide.