I’ve been waiting for two weeks even for them to respond to a query to claim for a flight delay.
Absolutely awful claims process very difficult and contrived
They’re slow and they will try and swindle their way out of paying your claim
They shuffle papers between customer and insurer. I don’t know what value they provide.
NUMBER 1 INSURER IN TRYING TO AVOID PAYING CLAIMS! My daughters where hospitalised during a holiday in December 2017 and we still waiting for payment which by now won’t cover credit card interest rates! …
I was recently hospitalised with a leg infection while on holiday in Cambodia. Intana were very supportive throughout the experience, calling me regularly for an update and to offer further assistance if needed – such as additional …