Useless unless you have an account with them you cannot ask them anything! Even ‘how to open an account’
This is the most inefficient bank I have ever met. My experience is that they take months to respond if at all
All I wanted was an bank statement, Regent Street couldn’t provide one and couldn’t order one because they said they had no phone line. Spent around ten minutes on hold on the phone, gave up in the end.
I’m an IOM Bank current account customer and tried to open a savings account with them on 21/3 …
poor customer service, wanted to open a bank account, application filled online and went to branch to get the id documents verified , 3 weeks down the line, not heard anything, called the helpline, they dnt know whats happening, not helpful …