No-one ever answers the phone. Absolutely appalling.
Wouldn’t even deserve 1 star. Awful service.
The doctors are good, although there is a lot of waiting around, even though there’s an appointment system. So be prepared to spend at least half a day there! If you need to take time off work, 2 hrs is NOT enough! …
Went to the hospital on 13/4 after a referral from my Optometrist in Boots Richmond, with a pretty bad queratitis. Want to thank all the doctors and nurses for their diligence. Very good service, efficient, right to the point. My eye is happy again! Could not be more grateful!
Great care from the doctors, but terrible service from the reception staff. When you finally get through to speak to a member of staff, they are rude and dismissive. Not acceptable.