Premier Property Lawyers FAQs
Why are PPL so slow at completing property transactions?
Why do the PPL staff lie to the clients about delays and blame other firms when PPL cause every possible delay.
Why can you never speak to the case handler? Why do PPL not respond to emails?
Why is your service so slow?
Currently selling my property and I have. Literaly done all the work! Can't get a response from email nor can I get hold of my conveyancer! Service is truly disgusting! Had no option to go with as purplebricks said we had to.
Email through the app and request change of conveyancor... They might be off sick... It worked for us
They make so many mistake and truly are slow at dling anything my advise from experience
Pick someone who is in you're town so u can go in personally to see them
Trouble is you can get duff solicitors in the town where one lives... plus sometimes they also charge more....so there is both good and bad
Why are there so many 5* reviews for this company? 0* should be added as an option
I think some of the 5 star reviews do not sound genuine
Is it possible to complain to the law society about Premier Property Lawyers? They have held up our move for weeks and which is costing us dearly.
You can always complain to the law society which I have. I found them slow an inefective and lawyers / solicitors are not accountable to anyone in my experience. All very frustrating considering their charges!
Why do they never call you back?
I always had a call before I was waiting for it :)
Why haven't you apologised to your clients and all those affected by your total service outage over the last few weeks?
Is there any way those of us affected could collectively pursue compensation?
Why is there premier in your name ?
These people are very good. I had excellent service with them.
Inefficiently ask for same information repeatedly, even though it was sent weeks earlier. Slow to respond, have to be repeatedly reminded to forward or initiate action that was promised. Avoid using them if you want to save time and money.
Do you work for them Sandra . We are having the same dozy experience as all the other bad reviews
Why is my daughter waiting 6 months to complete a purchase??? No chain..just one seller..one buyer...
How can this company have an email inbox that is full and won't accept emails...... How can this be possible this company doesn't fill me with confidence, Unfortunately Purple Bricks have made me use this service
When we used them they were very good. I agree the eway was great. Also phone them up and if you have to leave a message they phone you back. Our son used them as well and he found them good too.
Hi why don't you have a Leicester phone no. Because I get charged for using this no.??
It's 0345 now. Which is the same as phoning any 01/02 number.
Absolute garbage been going on since June and we still have no paperwork as premier keep fobbing us off ?? really don't know why wh brown and purple bricks recommend them
I sent them 2 emails and they were returned by the postmaster explaining that thier post box was full, never heard of such a thing.
Maybe a good idea for them to hire an email opener!
Why do Premier Property Lawyers (My Home Move, Simplify) not care for their customers?
Fundamentally, Premier Property Lawyers are an online systems conveyancing operation and as such, offer a fully professional but dispassionate service.
The legal system is, intrinsically, dry and dusty with little regard for emotion.
They come in, do the job, get paid (handsomely) and leave.
Care, compassion, emotion and love are completely alien to a legal environment.
Incidentally, if you believe that high street solicitors and conveyancers actually care, you are confusing sales pitch and bedside manner with their intention to get actually involved in your case. Sorry
What is going on with this firm slow,its been 20 weeks and still not completed, they will not contact me or my lawyer to tell us what is going on have taking it further but that is slow too
I had no issue with this firm. Infact, they were very fast and kept regular comms open and updates. Sounds like the issue is somewhere else in the chain.
How long does it take to receive funds after completion?
We completed at 1pm today and have not heard or received anything since!!!!
I am at the point of losing the property that I reversed back in July 2022 due to PPL solicitors. I wandered why PPL are EXTREMLY SLOW towards getting things done. Seller has now put property back on the market. What can I do?
This property was completed in April 2022.
On 12th July 2022 I reversed the property, with the aim to move in before Christmas.
No, mortgage offer made on 12th oct. 2022.
On 22nd Oct 2022. Ppl verify and confirmed in writing that all query and documentation on this case has been received and satisfied.
Certificate of tittle requested by the lender to release funds.
And I can confirm that Certificate of tittle has been awarded in Oct 2022.
Due to the approach the conveyancer has taken on this case, I have then requested on the call to speak to the manager, countless, which staff have refused to pass my call.
I have stressed how frustrated the whole situation has made me feel. That I was someone else to have a look on the case via email to the portal and the manager, all effort void.
The manager has not come back to me with exchange date or
I have further laid complaints to the firm..CC manager and the portal. Because I know you have procedure when you reply to such.
Why has it taken over 8 months to sell my flat ' it's chain free !!!!
Hi Do I need to pay stanp duty on the property pls
Not if I you are a forst time buyer
DO NOT USE THESE SOLICITORS. Appalling, they are costing us our house sale. Disgusting.
Why won't you answer my solicitors calls?
Why won't you answer your own clients calls?
You are about to let a house sale fall through because of your inactivity. Anyone looking to use these cowboys services beware!
Absolutely shocking solicitors, they do not care and go out there way to delay the process, especially in a middle of a pandemic they should not be in business. Do not use these solicitors.
What can you do when your buyer has used this incompetent circus and you have waited four weeks in temporary accommodation? Even our buyer can't get through to them.
Firms like this need to go
Does Martin Lewis know about this firm?
What can you do when your buyer has used this incompetent circus and you have waited four weeks in temporary accommodation? Even our buyer can't get through to them.
Firms like this need to go
have they kept a retention fee from you and gave it back to you after a year as per agreement? PPL are the worst people I have encountered so unprofessional
Why is a law firm able to lie on a daily basis, hold up transactions by saying we are still waiting on enquiries? when the previous day said all enquiries were in but would take until the following week to go through them? I could go on.
why dont you answer the phone
hi how much price your office charged for selling home freehold property with mortgage price 135000.pease