Progress Care Housing Association Limited Contact Infomation

Hi Kim, Information about swapping tenancies is available on our https://www.progressgroup.org.uk/manage-my-tenancy/my-tenancy/mutual-exchanges/ If you have any questions, please contact us via web chat on the website - just click on the link at the bottom of the screen to launch the chat window. You can also contact via email or phone. https://contactus.progressgroup.org.uk/

Hello Neil, thanks for your question. We have several different housing types, including general needs, independent living for over 55s, and supported living accommodation for people with learning disabilities and autism. Each type of housing has different qualifying criteria, and we look at personal circumstances as part of our allocations process. Our contact team is more than happy to discuss your needs and look at your options. You can call us on 0 33 33 204 555 or live chat with us on our website. If you decide to apply for housing with us, we will support you throughout the process if needed. Many thanks, Nicola

Hi Lynne, Thanks for your message. Information is available on our website here: https://www.progressgroup.org.uk/rent-a-home/ Once registered, you can bid on IL properties listed on Select Move - https://www.selectmove.co.uk/ To help offer more people the opportunity to rent an affordable home, we also offer a limited number of properties that you can rent directly with us and move into straightaway. These tend to be IL properties so I would recommend contacting our team to see if any IL homes are immediately available. You can contact them by phone or live chat with them on our website. Wishing you all the best in your search for your new home, Nicola

Hi Debra, Thanks for your message. We love to give a home to a furry friend but it will depend on the kind of home that you rent from us as some of our properties aren't suitable for pets. You can view our pets policy here: https://www.progressgroup.org.uk/about-us/policies-and-strategies/ or our team are available on webchat or Facebook messenger to advise in working hours. Other ways to contact us are here: https://contactus.progressgroup.org.uk/ Have a great day! Nicola

Hi, For all Right to Buy or Right to Acquire enquiries, please follow the link below: www.progressgroup.org.uk/rtb There is a form which will need to be completed, and submitted to us. Once we have received this, a member of the legal team will contact you to discuss further. Regards, Danny

Hi Joao thanks for your question. Emergency repair are carried out within 24 hours from when they are logged with us. If you require any further information please do contact us, you can do so either via our live web chat available on our website www.progressgroup.org.uk or by phoning us on 03333 204555. Thanks Laura

You can give them a call or go on there website for eligibility. Good luck.

So sorry about your dad. I will implore you to go see them and am sure they will be able to help.

Hi Stephen, Information about right to buy is available on our website https://www.progressgroup.org.uk/rtb/. You can also chat live to customer services during working hours on the website - just launch the chat window in the bottom of the screen. Hope this is helpful - please do contact us with any questions.

I have no heating or an other way to cook without plug sockets

Hi Janet thank you for your question. Our rent free weeks for our customers in South Ribble, Chorley and Preston are the weeks commencing the 25 December 2017 and the 26 March 2018. For our customers in the Fylde area their rent free weeks are the last four weeks of March so for 2018 this will be weeks commencing the 5th, 12th, 19th and 26th. Thanks Laura