Tendring District Council FAQs
Rubbish & fly - tipping
How many times do you have to report dumped rubbish for the council to remove it??
When will the kirby tip reopen, why was it ever closed??? Staff were not at risk as they do nothing to assist! Answer please before I am tempted to fly tip onto your weeley office.
What has happened to the excellent bus service we had. Is heading ham up to the job. Feel sorry for passengers and drivers.
When First Buses announced it would be closing its Clacton depot and ceasing a number of local services, we raised concerns and met with First to discuss these. We also met with senior staff at Hedingham Omnibuses after it announced it would be taking on many of the routes, again to address concerns about quality and quantity of services.
However, public transport is the responsibility of Essex County Council, and any detailed questions or concerns should be sent to them. You can find out more here: https://www.essexhighways.org/getting-around/bus.aspx
Why hasn't the council tax rebate been finalised yet?
Our council tax team are aiming to issue payments within the next 2 weeks. Those customers who pay their council tax by direct debit will receive their payments automatically into their bank account. Customer who do not pay by direct debit and qualify for the mandatory scheme will receive an on-line form. Keep an eye out on our social media pages for any updates.
How do I apply for my self isolation grant
You should find all the information you need on the Test and Trace Support Payment page of our website: https://www.tendringdc.gov.uk/benefits/test-and-trace-support-payment
What time of day can you burn paper work on your garden
Residents are only allowed to burn garden waste in Tendring and we advise against burning anything in the garden at the moment whilst Covid controls are in place.
There are no specific times of day restricting bonfires in general.
You may find this web page useful: https://www.tendringdc.gov.uk/environment/pollution-noise/bonfires
Is it possible to have a bench dedicated to my daughter put somewhere along the seafront in Clacton, if so how would I go about it
Hi you need to phone 686868 and ask for the department that deals with memorial benches.
Is there a restriction on how many food bags get collected from your green food bin, the reason I ask is I'm tired of having a bag of food left in my green bin most weeks, please advice
No, there are no limits on the amount of bags that can be placed in the food waste caddy. It may well be that when the collector tips the caddy, the food bag has leaked and is stuck to the caddy itself. The collectors don't scrape around any stuck items, so we suggest that residents keep the caddy clean so its easily able to be emptied. It may be advisable to put some newspaper or shredded paper at the bottom of the caddy to help with any leakages. If this is all being done and you are still having problems, then please contact us directly with your address so we can investigate further.
Which department of Tendering council do I ask for a key to the disability toilets near the beach huts? Does anyone have a phone number or email address please?
You can find out about the "Changing Places" facilities and how to apply for a key here: https://www.tendringdc.gov.uk/leisure/seafront-and-beaches/changing-places. We hope that answers your question.
Where can I collect a new food bin & recycling boxes from
just sent paper work by email 2 taxi licence department for renew of licence how do i pay this on line
Your renewal application will have come with a renewal invoice. Details should be on the back of this document for ways to pay.
Alternatively please contact the licensing department where payment can be taken by phone.
why is it I am still paying the full council taxes when I am no longer getting the services I am entitled to, and why is it you are unable to talk to anyone, it seems that the only people answering the phone are those that persist in arguing.
If you're getting no joy from the actual department within TDC why not try your local councillor? They can be a lot of help
Do the council still pay a cash incentive to downsize or give up a council house
My name is Emma I have not received my wheeler bin or someone has taken it I live at number 7singer avenue and Jaywick
Sorry about your wheelie bin. Perhaps you should contact the Council?
When do we get our wheelie bin
Go onto tendring district council website and look up your street name it will tell you week commencing delivery date
How do you change your car reg on your parking permit
https://secure.mipermit.com/tendring/application/login.aspx
Log in / register and you can Change it there.
When do we get our bins
Delivery of the new bins will start from 10 June and it will take approximately 10 weeks to deliver them all. More details can be found here:
https://www.tendringdc.gov.uk/rubbish-and-recycling/new-waste-service
Will clacton recycling centre be open may bank Holiday Monday?
The clacton recycling centre should be open bank holiday monday 9am to 4pm
Can you recommend a good garden maintenance and garden rubbish clearance service for a small garden in Great Bentley near the station
Hi, I'm afraid we don't make individual recommendations. Sorry we couldn't be of more help.
What time is the court closed for lunch today?
Hi Jackie, we don't have a court at Clacton Town Hall. Sorry we couldn't be of more help.
Do you keep the full Electoral Register at these offices?
Does anyone know how the Council are allocating the extra money given to help the ones who need it in the current crisis?
How many council homes are there in Tendring?
Does this mean there is no staff working at PIER AVENUE TO DAY
Why do i have to use a Google a american outlet ? When Tendring have ignored any contact. Will Tendring contact me if i cancel
council tax payments in due course .
Thank anyone who can help as letter to me is not signed ???
Hello my wife and I are thinking of moving to clacton and we wanted to know are you aloud to keep a small touring caravan at the property or in the rear garden many thanks
How do I change my address as moving but still in Clacton
Hello can anyone help me is there any caravan or callet sites in Clacton who take housing benefit
I would like to know more about TDC's Refuse and Recycling contract/policy. What documents are publicly available and how accessible.
Thank you
Will my hairdresser and chiropodist be able to come up my home once we go into level 2
when is the recycling centre opening a Kirby Cross