Triton Showers Contact Infomation

Youll need a PRD replacement.

Hi Derek. From what you have described with the water coming out of the overflow pipe, the shower's Pressure Relief Device (PRD) has activated due to some kind of build up within the unit (such as debris in the inlet filter or a blocked shower head/hose). Once this part has activated it will need replacing. Our Spares department will be able to advise and assist further - their contact details can be found on our website. Kind Regards, The Triton Online Team.

Try looking up the t80z electric shower this as the ability to turn the water connection left or right same with the cable connection

Hi Simon, thank you for your enquiry. Unfortunately, whilst we would advise a pump to increase the pressure, there is not a pumped solution which would work off the mains water supply. Kind regards, James (Triton Showers)

Thank you for your question. On the Dene Cool Touch, the temperature control is on the left of the bar as you look at it fixed to the wall, the flow control is on the right. This is visible by noting that the temperature control is the knob with the switch on it (for setting the maximum temperature limit). I hope this helps with your enquiry. Kind regards, James.

Yes new part maybe solenoid or heater can.

There could be problem of water pressure... try closing all other water taps and flow...check only cold water pressure. Electric showers only use cold water and warm by themselves. Alternatively, Return the shower if it is under warranty from where u bought it; do not call the Triton for a visit or otherwise ready to get trapped if u call them.

Thank you for your question. Any Electric Shower at the same Kw rating will use the same amount of power. Best Regards, Triton Online Team.

Don't know. Only delivery driver.

Hi Gordon, The replacement is the T60X Kind regards Carolyn

Hi Jeff, We would advise to use the shower on the lower heat setting as the ambient water temperature is still quite high at present and also check that the temperature dial on the cover is aligned correctly with the inside of the shower unit as it is not factory set and has to be aligned on installation. Kind regards Carolyn

We would advise to check that the temperature dial has been aligned with the inside of the shower as it does not come factory set and needs to be aligned on installation. We would also advise that the shower should be used on the single red setting at this time of year as the ambient water temperature into the property is still high. Kind regards Carolyn

Thank you for your enquiry. Our T100xr would replace the T80xr as it has the same backplate in order to keep fixings the same. Kind regards, the Triton Online Team.

Thank you for your enquiry and sorry to hear you are having an issue with your shower. Please call our Customer Service team and they will be able to assist as required. The number to call is available from our Google business info and our website. Kind regards, the Triton Online Team.

Hi Nick, sorry to hear you are not getting hot water from your shower. Initial checks would be to ensure there is full power to the unit and the power setting is set to 'high', with the temperature dial turned up accordingly. It is also advisable to check there are no issues with low water pressure causing the shower to not function correctly. Finally, check that the cover has been fitted fully in line with the fitting instructions, with the power and temperature dials set at the correct position during installation to fully align with the cover. Should you require further assistance, please call our Customer Service team or use our website's live chat facility for assistance from our technical team. Kind regards, the Triton Online Team.

Hi Julie, this sounds like a Mira Shower you have from the model name, not a Triton. However, from what you have described, it sounds like it may be advisable to check the temperature dial alignment with the inside of the shower. If this is different to the fitting instructions, it may cause the shower to perform this way. Kind regards, the Triton Online Team.

Hi Stuart. Yes, this unit has cable and water entry points on the top left of the unit as you look at it fitted to the wall. This can be found in the fitting instructions and on our website with a diagram. Kind regards, James.

Hi Adrian. Thank you for your question. If the shower is going off completely then this would likely indicate an issue with a Miniature Circuit Breaker (MCB) or the Residual Current Device (RCD). If you have an isolation switch as recommended then this may have some overheating, as another potential diagnosis. If the shower is running but the water turns cold then this would indicate that the Thermal Cut out (TCO) is activating. I hope this helps with your enquiry. Kind regards, James (Triton Online Team)

It could be the thermal cut out TCO. Simple to replace ring customer services