Amazing customer care and fantastic, professional work – thank you to Gemma and Jason for taking care of our problems!
Welsh Water FAQs
Why can't I find an email address or phone no. to speak to a human? I cannot get any satisfaction from phone or website, as I don't have my customer number. Chat line asks for your number and you can only ask the questions you think I need.
No customer No, No Account!
When exactly does my bill start of the month
how can i get a water meter fitted
A storm water drain cover seems to have been pushed up by the force of the water during that heavy rain. It's too heavy to lift and make it safe and someone has already fallen over it. Is there a telephone number we can call out of hours please?
There are numbers here to report any issues: https://www.dwrcymru.com/en/Self-Service/Report.aspx
Is there a water use ban on ?
No. Just using water wisely is the message. There is no water ban.
Water leak outside 79 morris avenue Llanishen Cardiff
call to wales water or to cardiff council.
Has anyone walked across the Usk reservoir dam wall recently? I was appalled with the amount of dog poo littering the site. It may or may not be a health hazard to this important source of drinking water but it certainly taints the image.
Hi, I have newly shifted to inverness place , Roath Cardiff and need to register for billing details , how can i do that
I had a water meter fitted in April 2021.
What units does it measure and how is it to be read?
The dial has two sections, white numerals on black followed by white on red.
Can we use our washing Machine In Monmouth Now
Why does Wales Water insist on sending bills to the supply address, even though they know that the bill payer lives somewhere else?
(Non resident landlord of a property that's rented out "bills included").
Has Anyone else had the problem of the sound of rushing watervin their house in the pentrebane area of cardiff. This has been getting worse over last three weeks,but has been going on for 6 months
Has anyone else in cf116lh had their water supply stopped. Is there any repair work going on.
Why is there a water supply interruption and no warning ?