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Parked at 10am, car broken into 3 hours later. Gave up on the “customer” hotline after a 2 hour wait. Still waiting to hear from NCP. Terrible experience, seems I am not alone.

Avoid at all costs. The only machine on site wasn’t accepting my card, so was forced to download the app. Paid for parking, then hit with a 100 pound fine because I paid 2 minutes after the 10-minute grace period. Didn’t even know there was …