Alphera Financial Services average reviews all over the web

2.5
Total Reviews 21

Average reviews from all platforms

Average Rating 2.5

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    0
  • 3.0
    0
  • 2.0
    0
  • 1.0
    13
Alphera Financial Services reviews breakdown:
Google
2.5
21

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21 Alphera Financial Services reviews on Google

OO
Ok Ok 7 months ago on Google
( 1 out of 5 )

Appalling service. I requested a settlement figure a week ago still not received it. Just phoned kept on hold 15 minutes. Gave them the correct security information requested to be told I had failed their security test and could I call …

AB
ASAD BANGASH 7 months ago on Google
( 1 out of 5 )

Absolutely horrible experience, this was at one time the best finance company and now it has become the worst company. They are denying the phone call which I made to them and asking me for an evidence rather than checking their own system. …

SD
Sylvia Dziuba 7 months ago on Google
( 5 out of 5 )

Awesome service! We’ve financed our car purchase (on very low rate) with them and when we lost our jobs 2 years into the contract they froze our repayments for 6 months to let us get back on our feet. I would highly recommend!

LP
Linda Polk 7 months ago on Google
( 1 out of 5 )

if i could subtract that star i would these people have been giving us the run around since this car has been flooded. between myself and the adjusted we have made over 25 calls and when speaking to the claims department they seem not to …

CH
Casey Hovenden 7 months ago on Google
( 5 out of 5 )

Absolutely fantastic company to deal with. Everything is easy and streamlined and information requests from myself have always been handled same day.
Great online portal too to make updating details and requesting things like payout information quick and convenient. Staff polite and super efficient. Highly recommend.

RM
Rick Marton 7 months ago on Google
( 1 out of 5 )

Have been with them for a long time on multiple cars, but when they screw something up by advising they’ll do something which they don’t do, then expect you to incur the extra costs, they don’t fix it and give you the run around instead. Won’t be using them anymore.

AH
Aleksandra Hammoud 7 months ago on Google
( 1 out of 5 )

Absolute joke,
Provided all documents and no one even bothered to get back to me, only one staff member does “new loan applications” and she decided to go on a leave. no one …

HT
Hai Truong 7 months ago on Google
( 1 out of 5 )

WARNING! DO NOT GET FINANCE FROM BMW WHICH USES ALPHERA FINANCIAL SERVICES.

Get your own finances sorted, it will be quicker and easier. Alphera Financial …

BT
B T 7 months ago on Google
( 1 out of 5 )

Dodgy company. Has an ASIC ruling against them. They trade as BMW Finance. The staff are rude and so arrogant. I would never get another loan with this company.

TC
Teresa Coffey 7 months ago on Google
( 5 out of 5 )

Always been a great provider. Shame they are not offering non BMW loans any longer. ;O(

JS
Jimmy Smith 7 months ago on Google
( 5 out of 5 )

They been good to me with my FType, I even am late sometimes. Easy going, appreciate it. Thanks

CD
Cayley Doyle 7 months ago on Google
( 5 out of 5 )

I had my car loan through this group for 3 years and i had no issues. Every enquiry has been answered. 🙂

MV
Michael Vesper 7 months ago on Google
( 5 out of 5 )

We have been using alphera for all our cars the last 2 years

Great rates and top service from alex and the team
Highly recommend

SW
Shino Wong 7 months ago on Google
( 1 out of 5 )

Worst financial institution I’ve ever dealt with. It makes me not feel buying any BMWs. Good job!

EH
Emily Hunter 7 months ago on Google
( 1 out of 5 )

Buyer beware. I was charged admin fees of $3k and interest on the loan up front ….. why would you use a service that just wants to rip you off !!! I will be re financing asap.

PD
Paul Dean 7 months ago on Google
( 1 out of 5 )

Do not request a payout from Alphera as they immediately shared the details with the original dealer. An absolute Breach of Privacy.

SB
Saby Banerjee 7 months ago on Google
( 1 out of 5 )

Very pathetic service.
Stay away from this company. Another warning. …

JS
Josh Ssh 7 months ago on Google
( 5 out of 5 )

Fantastic and professional company, highly recommend. Thanks guys 🙂

DC
Des Croasdale 7 months ago on Google
( 1 out of 5 )

Very disappointed am canceling my insurance as the service is crap

AM
Azadeh M 7 months ago on Google
( 1 out of 5 )

Rude staff. The worst company. NEVER USE THIS COMPANY.

RF
Roy Franklin 7 months ago on Google
( 5 out of 5 )

Good service never had issues

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