Amber Valley Borough Council average reviews all over the web

2.4
Total Reviews 26

Average reviews from all platforms

Average Rating 2.4

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    0
  • 3.0
    2
  • 2.0
    0
  • 1.0
    16
Amber Valley Borough Council reviews breakdown:
Google
2.4
26

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26 Amber Valley Borough Council reviews on Google

JB
Jason Bailey 4 months ago on Google
( 1 out of 5 )

No wonder they have to specifically ask callers to speak to their staff politely on the automated phone message when the service is this poor.
Nearly 2 months ago I reported my garden waste bin had been so damaged by the …

LS
Lee Swift 4 months ago on Google
( 5 out of 5 )

Renewed my bus pass at the Ripley Office. My email enquiry was answered in a very friendly and helpful way and I decided to go to the Council Offices. It couldn’t have been easier. Reception staff were great and took my photograph for the pass. It all worked out well. Thanks to Amber Valley Borough Council staff in Ripley

GP
Gruff PBG 4 months ago on Google
( 1 out of 5 )

Asked for 2 broken wheelie bins to be removed in April. Still here in July despite multiple chases. Bored of ringing to now. Going over someones fence this afternoon I think. No delay taking my council tax payments though let me tell you.

R
Ruth 4 months ago on Google
( 5 out of 5 )

Spoke to planning today (Mr Thompson), he gave me excellent advise, his knowledge is exceptional. Thank you.

RS
Richard Shaw 4 months ago on Google
( 1 out of 5 )

I had a collection of glass from the house refused and left next to our recycling bin with a sign “Unsafe to lift”. There were possibly 6 bottles over the top of the bin which I carried quite easily and safely. On talking to the Council, I …

CK
Claire Kay 4 months ago on Google
( 5 out of 5 )

I have just rung Amber Valley Council to amend my banking details for my Direct Debit to pay my council tax. I was put through to the correct department straight away and was met with a very cheerful and polite young lady who quickly did as …

NT
Neil T 4 months ago on Google
( 1 out of 5 )

I have to agree with some of the other reviewers; I have contacted this council on two important matters in the past couple of years. They simply found it all too difficult to take action – even requesting that I do their work for them on …

RA
Robert Arnold 4 months ago on Google
( 1 out of 5 )

They don’t care about local safety of children, emergency vehicle access to residence and estates.
Don’t care about people’s objections even when overwhelming. …

EN
E N 4 months ago on Google
( 1 out of 5 )

Am not sure who I just spoke to on the phone this morning of 25th May regarding a bin replacement but they need to seriously reconsider how they speak to people. We pay our council tax and make a simple request to be spoken to in a snappy, rude and condescending manner? Very disappointed.

BP
Bertie Porter 4 months ago on Google
( 1 out of 5 )

Very poor customer service and support.
I purchased a license for green waste which was then “paused”.
10 weeks later I am still awaiting my refund even though i have had the bin taken away and the license has been personally delivered back to them!

JM
John Monaghan 4 months ago on Google
( 5 out of 5 )

I moved into the area in December 2018. Since then I have been passed around various councils and utility companies, about the flooding and damage to my property. …

SO
Shona O’Neill 4 months ago on Google
( 3 out of 5 )

This is a difficult one for me, because I have had good and bad with them. But, the bad is generally the people they subcontract out to, futures being the main culprit for the heaviest of critical votes I will give 3/10. Mainly because they …

T
TheEnglishAdventurer 4 months ago on Google
( 1 out of 5 )

Website down again. Pay your bills! lol

KF
Kathryn Faulkner 4 months ago on Google
( 1 out of 5 )

Absolutely awful. When requesting disability services, I was told my disability was a lifestyle choice (I was in an accident that wasn’t my fault, so I had no choice in the matter) and that I should stop playing the disability card.

WA
William Armistead 4 months ago on Google
( 5 out of 5 )

My enquiry was dealt with by A Worthington and it was pleasant, quick and exactly what I needed, which is rare these days! Thank you!

CG
Chloe GoogleAccount 4 months ago on Google
( 1 out of 5 )

Disgusting service from the housing team, promised a call back from management, never received, I’m now homeless with no support from them.

MJ
martin james 4 months ago on Google
( 1 out of 5 )

Totally dislike Amber valley Borough Council, everytime there is a issue or with my bin not being emptied properly, it’s all too much hassle for them. Disgusting service how they get away with it is anyone’s guess!!

VL
Valerie Lifewild 4 months ago on Google
( 1 out of 5 )

If you have any land and are thinking about enquirying for building land definitely worth applying to amber valley as they pass everything.

RH
Robert Hawk 4 months ago on Google
( 1 out of 5 )

Not good at all. Nobody cares about poor people at all. Streets are dirty and nobody cleans them although everybody has to pay a council tax

BH
Banner Hampton 4 months ago on Google
( 3 out of 5 )

One third of Amber Valley Borough Council in Derbyshire, England is elected each year, followed by one year without election. Since the last boundary changes in 2000, 45 councillors have been elected from 23 wards.

JA
Jack Abson 4 months ago on Google
( 5 out of 5 )

Amazing people here, helped me when no one else would. Wheelchair accessible and accommodate your needs and privacy.

LD
Lornna Dickson 4 months ago on Google
( 1 out of 5 )

Absolutely ridiculous service and rude staff, waste of time and the worst council I have ever dealt with.

JM
Janine Murray 4 months ago on Google
( 5 out of 5 )

The lady I spoke to today couldn’t have been more helpful and has to be one of the most pleasant people I have spoken to on the telephone for a while!

KS
keith smith 4 months ago on Google
( 1 out of 5 )

I think it’s time for everyone to come back to work or back to normal and that includes doctors

OJ
Oliver Jones 4 months ago on Google
( 5 out of 5 )

I have always found the council helpful and do their best to resolve matters

RS
Roy Stone Magic 4 months ago on Google
( 1 out of 5 )

cant even get leaves sweeped up in somercotes outside church i slipped on them !!!

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