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Write a Reviewthis company is a failure. Line 31 goes when it wants, the buses just don’t come and the company considers it normal. Due to the fact that the buses do not run regularly, they do not come at set times, my son has a low grade at school …
U need to update the phone number of St Helens office the bus just past me and 4 other people at busey lane Rainford 11.20am Saturday Feb 4th next bus approx 67 mins as this bus was,7mins early
Unreliable bus service. Waiting an hour and half for a bus that is supposed to be every 30 minutes. Changes the stops it goes to with no notice to customers. Not good at all
Absolutely woeful service yet again drivers refusing to stop at bus stops and just driving past. No excuses as the bus previously stopped which wasnt my bus. Somebody needs to get a grip of these clowns and tell them to provide a service we are paying for
Busses never turn up kn time after 6pm. If you ask a driver why busses have been missed out completely youbare met with rude replies. Going home from work youbdont expect them to miss outb2/3 busses in a row and not be able to ask why. As a woman I don’t expect to be spoken to aggressively when doing so.
My Grandaughter left her phone on the 365 and a quick call to Arriva and they got the bus driver to check for the mobile (iPhone 12) and thankfully he found it and we picked it up the next day safe and sound. Brilliant bus driver and service
Rung bell, it did not work. So hot up in good time, driver “are you getting off”, I replied yes, driver ” we have bells and buzzers on this bus, mate”. I told him I had rung to bell. No reply, I said thankyou ahain no reply. Another aweful bus driver not happy in his work.
Again wait for the 17 bus to widnes not turned up two buses passing going into st helens but never came back happens regular. Widnes have lost the 17 halton service so you would think arriva would make sure the buses would be on time .
Pretty standard bus company with the normal attitude of late buses. Buses not stopping when you flag them. (A) hole drivers thinking there god when there just useless excuses.
I was waiting over an hour and half for a 31 bus to parr and none came about 2 weeks ago this was on a Friday, it used to be a good service to parr but the buses have become unreliable
complaining about the 34A BUS ROUTE.lately has become a very poor service with buses being taken off on a regular basis,when its only bus you can get if you live off Bradlegh Road in newton le willows its annoying when you wait nearly …
Terrible management, no consideration for employees, awful union, only work for arriva if you are desperate
Tried to call for advise noone answered so couldn’t get the information I needed
Looked for some information but couldn’t find what I wanted.
Very helpful on the phone.
Arriva buses come and go from here. They have beddybyes time here… It’s a flipping bus depot, what else!
Good service polite driver’s
I just love working here lol
Best rugby team in the world
Big place
wasn’t aware I’d passed the place?
My work place
It’s work
Great bus service
Great friendly service
Great place to work
Arriva bus depot, nothing exciting
Good
I work there 😇 …
Great people
Helpfull staff
Friendly driver
Ha ha ha
Arrive bus depot