Bassetlaw Hospital average reviews all over the web

2.9
Total Reviews 80

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    32
  • 4.0
    4
  • 3.0
    3
  • 2.0
    3
  • 1.0
    38
Bassetlaw Hospital reviews breakdown:
Google
2.9
80

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80 Bassetlaw Hospital reviews on Google

SG
Susan Grindle 9 months ago on Google
( 5 out of 5 )

Went to the Endoscopy unit today. I must say from the young lady who booked me in to the team that carried out the procedure and all the stages in-between the staff were marvelous. I was very well cared for and the staff were all friendly. …

LM
Lee Machin 9 months ago on Google
( 1 out of 5 )

Living on the edge of Sheffield our GP has on numerous times tried to offer this as an alternative to the Sheffield hospitals. With all their faults they are far superior to this hole. …

PS
Phil Star 9 months ago on Google
( 5 out of 5 )

All pregnancy wards and staff have been absolutely unbelievable the care and attention that they have given. Don’t be worried at all if you’re planning on using Rotherham Hospital for your pregnancy. Labour ward, wharncliffe and post natal units have been amazing. Big thanks required to all staff.

LW
Lancelot Walker 9 months ago on Google
( 5 out of 5 )

I visited Dermatology last Thursday morning. I needed minor surgery to remove a lesion. I explained I was having knee surgery on 5th June so it would have to be after that. That same afternoon I received a call asking if I could go back …

HL
Helen Lee 9 months ago on Google
( 5 out of 5 )

I had an appointment for a CT SCAN 09/01/23 and I was seriously impressed with their dedication, organisation and efficiency. I was seen on time, the waiting room wasn’t packed and moving quickly through patients. The staff were BRILLIANT , professional and kind. So a big congratulations to the CT STAFF FOR FIGHTING BACK THE TIDE ❤️

AB
Alli Baird 9 months ago on Google
( 1 out of 5 )

Extremely disappointed, my partner attended A&E after a fall. Went through the usual triaging and eventually had an X-ray which revealed a broken bone in his wrist. Passed from one ‘coloured seat’ to another and was finally sent for a …

JL
juno lorin 9 months ago on Google
( 5 out of 5 )

i had surgery on my mouth to remove a tooth in the roof of my mouth under anaesthesia, It was my first time having surgery and as someone who struggles with anxiety ,before my procedure the nurses were so lovely and caring and making sure i …

SV
Sebastian Vlad 9 months ago on Google
( 5 out of 5 )

I don’t think it was just my experience that’s out of the ordinary so I cannot understand the 1 star reviews, but I’d rate it 6 stars if I could, personally I was sent from Doncaster A&E after having waited for 8hrs for a Doctor to see me …

JB
James Blood 9 months ago on Google
( 1 out of 5 )

Wouldn’t get seen even if you was the only patient in the hospital. Rude staff who would rather mock you and tell you to find someone else to ask. Absolutely no urgency out the place especially when your symptoms get worse and are facing …

NB
Nicola Barkworth 9 months ago on Google
( 5 out of 5 )

A&E staff brilliant, thanks to Taz (student) who was understanding and caring to my foster child 🙂 …

LH
Loli H. 9 months ago on Google
( 1 out of 5 )

I was supposed to have my appointment today at 2.15pm – got there early knowing the car park situation but I wasn’t prepared for what I had to do. 40min driving around in circles, looking for a space where I could park my car, until I had …

LS
lucy s 9 months ago on Google
( 1 out of 5 )

Just got a call from 24h gp service that claims to be from this hospital. Arrogant, snappy man asked me to arrive to the hospital in 30min with 2 year old, at 10pm! I’ve been told let me cite ‘you need to come now! ‘ Realistically that’s …

AS
Alan Smith 9 months ago on Google
( 5 out of 5 )

It is impossible to review this Hospital accurately as it a tale of two extremes. The consultant Gastroenterologist is amazing whilst the specialist liver nurse I would not let treat my pets, and I don’t have any. …

KH
Kelli Hoffman 9 months ago on Google
( 4 out of 5 )

Last week I had an appointment at Rotherham General Hospital for a routine check-up. I couldn’t be more satisfied with how everything went: the hospital staff showed genuine care towards me; the facility itself is modern and clean.

JL
Judy Leigh 9 months ago on Google
( 5 out of 5 )

I’m a week in after having a total hip Replacement and have absolutely nothing but praise for everyone involved. Despite all the negativity regarding the NHS at this time and the tremendous pressure facing staff, I have received nothing …

MC
Martin Carr 9 months ago on Google
( 2 out of 5 )

Thought I had broke a rib through coughing with a chest infection. Pain was unbearable was sat there 6 hours. got a priscription sent to chemist for pain but couldn’t get wile Monday next day as all chemist was shut

JL
Jane Lasonder 9 months ago on Google
( 5 out of 5 )

Today i went to A& E and later emergency care. I was so impressed with the professional, kind and caring staff. I was seen straight away and i found the department very efficient and clean. A big thank you to all staff for your hard work. Jane L

RI
Rihana ish 9 months ago on Google
( 1 out of 5 )

Just got an appointment on a Sunday as hospitals try to catch up with appointments. In the main corridor I was told. Exactly were no idea as there are no reception staff at the weekend. The whole environment is pretty depressing with broken …

ST
Sally Taylor 9 months ago on Google
( 1 out of 5 )

As a trade unionist and life long supporter of the NHS it pains me to say RDGH and especially the AMU ward, A and E ward and A 2 are well below par and should be closed now. 1 star is too much

RS
Richard Simpson 9 months ago on Google
( 1 out of 5 )

Well I’m still sat here ! 5 hours, been having chest pains, sharp pain in armpit and shortness of breath. Oh and fainted ! So went to doctors and was rushed to the waiting room at AnE ! With everyone else. I think if I was drunk I’d be classed as high priority 😅 it’s disgusting in here, think of a KFC restaurant. …

DW
David Wilson 9 months ago on Google
( 3 out of 5 )

Parking is rubbish and you have to pay. A&E is shocking. Take pack up for dinner tea and supper and an inflatable bed as they won’t be able to find you one. On a plus note food is good and they provide Covid free of charge

PM
Patrick McCann 9 months ago on Google
( 5 out of 5 )

Went to the day surgery clinic for an operation. The service, care and communication could not been better. I arrived at the hospital at 7.30, and was back home by 12.00. I cannot speak highly enough about the Health Care Assistants, Surgeons, Reception Staff and Nurses. Thank you

CL
Carol Lapping 9 months ago on Google
( 1 out of 5 )

My daughter GP referred her to A&E due on going kidney infection as she has infection needs intravenous antibiotics. The man she saw said she hasn’t got infection without looking at her bloods etc.We decided to leave rang GP. hospital rang …

AT
adam tierney 9 months ago on Google
( 5 out of 5 )

Not sure about the hospital as a whole but I want to comment on and commend the Dermatology department. I’ve been twice and the staff were friendly and welcoming and the process was thorough and efficient on both occasions. Thank you.

C
CaptainSO 9 months ago on Google
( 1 out of 5 )

Took my 2 year old who had a high temperature of 41 degrees. Doctor said she has bronchitis so needs to be kept over night when beds ready. Waited there for a few hours then came another doctor who just started her shift, gave us a …

KB
Karen Bingham 9 months ago on Google
( 5 out of 5 )

Taken into resus early hours Saturday by ambulance team normal checks done drug administered all staff brilliant and friendly great experience all the way and thank you again for assisting me when required first class treatment all the way

PG
Petter Guldner 9 months ago on Google
( 4 out of 5 )

It’s a Hospital…. Nobody visits willingly…. I took a Service User… A little wait nothing undue…. There is a car park charge…. So if you’re sick you pay for your prescription & you pay to visit the Hospital 🤷‍♂️ …

JN
Jolanta Niemczyk 9 months ago on Google
( 1 out of 5 )

emegency care. I do not recommend I spent 18 hours there sitting in the waiting room.after the accident people lay on the floor no one even asked if everything was okay or something was not needed. I do not appreciate them. The doctor …

DA
Denise Angell 9 months ago on Google
( 5 out of 5 )

Today I had an X Ray which I certainly wasn’t looking forward to
Sophie made me feel calm and made me feel completely at ease.
It wasn’t as bad as expected.
Thankyou Sophie you were soo lovely.

BJ
Brad J 9 months ago on Google
( 4 out of 5 )

Cannot fault the staff, they work hard and deliver good levels of care. This trust however, is in dire need of modernisation, the building is showing it’s age, parking is a free for all and isn’t enforced and out of hours there are but a couple of overpriced vending machines to sustain you.

AG
Amongus grand dad 9 months ago on Google
( 1 out of 5 )

-Staff, such as the ones responsible for writing this post, are shockingly disrespectful and ignorant …

AM
Acid Mack 9 months ago on Google
( 5 out of 5 )

Ive not had a single problem with any of the medical staff at this hospital, they have all done a superb job every time i had been in and i cant praise them enough. …

RH
Robin Hainsworth 9 months ago on Google
( 1 out of 5 )

My Brother in law was admitted to this hospital on Sunday afternoon, 18th September 2022, seriously dehydrated, after suffering a fall in his home. Unable to get up, lying there for two days. …

BD
B.A. Denniff 9 months ago on Google
( 5 out of 5 )

It’s a typical large friendly hospital. It’s clean with a very high standard of hygiene. There’s a small range of shops inside including Boots and Marks and Spencer as well as a Costa coffee shop inside the foyer.
Their waiting times aren’t bad and the staff are second to none.

DB
dawn barker 9 months ago on Google
( 5 out of 5 )

I would like to say a massive thank you to the Consultant and Nurses for the excellent care I recieved in A&E last Wednesday.
Although the department was constantly busy with long waiting times the standard …

SO
Sharon Oxley 9 months ago on Google
( 1 out of 5 )

Took us 6mths to persuade my ex husband to go and get his knee checked after a long distance fall only to be told to “go home and make a cup of tea and stop wasting the book in services time” if a 13hr wait for others isn’t bad enough then the staff at the double doors now possess xray vision and can diagnosis just by sight.

MH
Marc Hayward 9 months ago on Google
( 1 out of 5 )

Horrendous Hospital which is responsible for the death of the young boy which has been featured all over the news. The parents begged for help. Rotherham General Hospital should be investigated with immediate effect.

MF
Mark Fryer 9 months ago on Google
( 5 out of 5 )

Seen quickly for my appointment time lovely staff in x-ray dept

FM
Faye Marshall 9 months ago on Google
( 1 out of 5 )

I was recommended to go to A&E by the 111 team due to an injury, now I generally avoid hospitals because they’re a huge trigger for my anxiety, however I thought it was better to be safe than sorry. I got there with my boyfriend and was …

K
Klaus 9 months ago on Google
( 1 out of 5 )

Came here in 2018 due to my leg randomly giving out on me, and causing me to injure myself due to falling down a flight of stairs. Told me I’d sprained my ankle. Then eventually I was referred to physio here due to doctors suspecting I had …

ML
mandy’s love for beauty 9 months ago on Google
( 1 out of 5 )

Absolutely disgusting do not go here avoid at all costs a&e my mother who is 66 with fibro and very poorly she had a ambulance out to her as her heart is bad and they have made her sit in the main a&e on hard plastic chairs nearly …

JM
Jena Mcgary 9 months ago on Google
( 1 out of 5 )

Yesterday called ambulance for my 17 month son, taken straight to a&e paediatric ward. 12pm till 5.30 sat in a room no food or drink offered to him but (thankfully I had smacks and water for him) when calling the buzzer to ask what was …

JW
Jennifer Wilson 9 months ago on Google
( 5 out of 5 )

Came in through A&E for my sons broken ankle. He was seen promptly with no waiting time whatsoever. He had 2 operations in 2 days and received the best care from everyone involved. Very thankful.

P1
Peb 1889 9 months ago on Google
( 1 out of 5 )

Not saying its the hospital as a whole that’s poor, but the A & E dept is a disgrace. Whoever answered the phone be it a nurse or receptionist was a disgusting individual. I phoned enquiring regarding my son who has been referred to a & e …

Y
yanbibiya 9 months ago on Google
( 1 out of 5 )

It’s not just one ward it seems to be most of them.

You call or visit and get nowhere. No one is available . No onward care . No …

GC
Gary Cockell 9 months ago on Google
( 1 out of 5 )

Absolutely appalling standards, my mother-in-law who suffers with copd was admitted with severe pneumonia and breathing difficulties and subsequently moved without notice to a covid ward. My wife, who is 8 months pregnant was then allowed …

MW
Matt Watkins 9 months ago on Google
( 5 out of 5 )

Currently looking after my baby boy Joshua very helpful and friendly staff the young man’s in the best hands

PM
Pete Marley 9 months ago on Google
( 5 out of 5 )

Under pressure and overworked,went in today and just sat back and relaxed with severe eye pain,I understand that emergencies take precedent in the background,sit down,relax,your turn will come,well done to everyone on in a&e and especially …

HH
Hi Hi 9 months ago on Google
( 5 out of 5 )

I want to personally thank the staff at Rotherham hospital. My mum in March was admitted with Covid. She then got critically sick and ended up on the ICU. The ICU team saved my mums life and for that I’m incredibly grateful. Thank you so …

SL
Sami Ludkin 9 months ago on Google
( 1 out of 5 )

Had an absolutely appalling experience here yesterday with my disabled mum. I cannot stress enough how rude and arrogant the staff are here. They were horrible to my mum who was in severe pain and to other patients waiting too. I would …

CD
Cecil da Silva 9 months ago on Google
( 3 out of 5 )

It’s not a tourist place nor is it a picnic spot

MA
Mihai Alexandru Dragan 9 months ago on Google
( 1 out of 5 )

Very good ,I wait until 9 h !!!!

LL
Laurence Lowery 9 months ago on Google
( 5 out of 5 )

Can’t praise these people enough. Rotherham is lucky to have so many great people looking after them

G
Greytgoof 9 months ago on Google
( 1 out of 5 )

Sent here as Montagu minor injuries said my injury needed treatment they wouldn’t provide. Arrived with a waiting time for both departments of max 3 hours, people who were in the queue in front of me were seen and sent home (one patient …

AM
A M 9 months ago on Google
( 1 out of 5 )

My partner had fallen down the stairs and hurt her tailbone which led to reduced mobility and all round pain while moving. …

SP
Steve Pidd 9 months ago on Google
( 1 out of 5 )

Called in to the UECC today due to injuring my knee for the second time in a few weeks. Only to be told by a women with a clip board that she couldn’t class my problem as an injury. After a couple of minutes I asked if I could take a seat, …

AD
Aiden Denton 9 months ago on Google
( 2 out of 5 )

The guards at the door walk up to you and come across as enjoying intimidating people, they were given the knowledge that there was people with mental health issues involved including myself and we was asking as to why I couldn’t come in …

GD
Grace Dyer 9 months ago on Google
( 1 out of 5 )

AVOID. The staff do not seem to communicate. The nurses was so rude. The hospital is unclean, my room had rubbish in from the last patient. I witnessed a nurse pick something up off the floor and not change her gloves – breach of cross …

GM
Georgina Martin 9 months ago on Google
( 1 out of 5 )

Worst hospital ever had to wait over 4 hrs asked for pain relief to be told to wait and didn’t get anything till seen dr. He asked me how I pick the hospital I go to which was strange. Damaged a nerve whilst getting blood and sent me home …

RF
R F 9 months ago on Google
( 5 out of 5 )

Had my baby here and I couldn’t praise higher! Also been here at a&e for my daughter and she was looked after very well and stuff have all been great. It’s not my local hospital but I would choose everytime

CP
Colleen Pollard 9 months ago on Google
( 5 out of 5 )

I would just like to say a big thankyou to everyone on the childrens ward R2 and theatre. My granddaughter had an operation yesterday and she was really nervous and anxious because of the cannula, she has a fear of needles and the staff …

DB
Dave Bond 9 months ago on Google
( 1 out of 5 )

My 81 year old mother had a fall and hurt her leg I phoned 111 up who told me to take her to Rotherham A&E with in the next hour . When we got there was told sorry 111 nhs call centre don’t inform us so we will take your details and you …

AU
Andy UK 9 months ago on Google
( 1 out of 5 )

Terrible! Can never get through to staff. If my mother in law wasn’t admitted here I would take her to a hospital which can answer the phone and provide an update!!! …

AB
angela bryan 9 months ago on Google
( 5 out of 5 )

had a appointment yesterday at the earl scarborough suite which came through very very quickly. i Cannot thank lisa caldon and her team enough, amazing service from walking through the door to consultation and scans etc.
amazing thankyou very much

JM
Jon Mayers 9 months ago on Google
( 5 out of 5 )

My daughter was delivered here, she spent a little time in the SCBU too. The staff were all incredible, the care offered both on the ward and the care unit was second to none. As a family we have had cause to use Rotherham General for …

A
Andrea 9 months ago on Google
( 1 out of 5 )

From childhood I have been treated for kidney plastic surgery. Lifetime repeated infections. Constant antibiotics. I called an ambulance yesterday, unfortunately they were busy (3pm). Ok, I called 111 and the doctor called me in an …

BJ
Beverly Jones 9 months ago on Google
( 2 out of 5 )

My sister is in hospital at Rotherham and l have to make a comment on the lack of communication from the
and medics my brother – in – law has called twice over the last 2 days and was …

GG
Green Group Steve 9 months ago on Google
( 1 out of 5 )

Poor staffing levels, poor admin, patients not cared for in a&e waiting. Even in the early hours when things are relatively quiet at least 6 hour minimum wait to be seen…whilst behind reception 3-4members of staff laughing and joking. It’s no wonder sat in the waiting room we feel we don’t matter.

CP
Carole Pearson 9 months ago on Google
( 5 out of 5 )

Thank you from my uncle who has attended Dermatology recently. Everything was well explained and the treatment very good. Correspondence received from Emily Davies was clear and informative. Many thanks to the whole team and Dr Proctor

MC
Martino cisar 9 months ago on Google
( 1 out of 5 )

The most terrible hospital in the UK rude and disrespectful staff this hospital needs to get shut down

SM
Second Mabo 9 months ago on Google
( 1 out of 5 )

Have to wait 1 hour+ whatever the appointment time you got. Difficult to change date/time even you say that you can’t show up. Also, Lines are always busy.

KH
Korah Hague 9 months ago on Google
( 4 out of 5 )

Nurses and staff are absolutely phenomenal ❤️ Made me feel so comfortable. Not the doctors though. Very blunt 😔 I know they have a lot on but people have feelings. They are almost robotic,💔 made me feel judged and wanted to leave …

J
Jadeywoot-x 9 months ago on Google
( 3 out of 5 )

Had both my children here. Staff were a little rude when I had my eldest. They were really helpful the second time round. Here on a regular basis with my husband. Staff seem friendly enough. Very long waits on appointments. Appointments …

FB
Fiona Beeby 9 months ago on Google
( 5 out of 5 )

Just had operation on my shoulder yesterday. What an amazing hospital. All the staff were so caring. Kind. Informative it was unbelievable. Special thank you to the aneathatis she was so sympathetic to my fears and past experiences. I …

PS
peter stewart 9 months ago on Google
( 5 out of 5 )

I have been in agony for 3 days with an infection in the jaw …not slept or eaten .
Dentist closed …no joy at Mexboro Montague or DRI … or phoning 111 …

MM
Mark Morgan 9 months ago on Google
( 1 out of 5 )

I’ve been sat for over 2 and a half hours after checking in and still not even seen the triage nurse yet! I have sliced almost completely through 2 fingers on my hand with a power saw and have been unable to stop the bleeding!! After …

PJ
Pete Jarman 9 months ago on Google
( 5 out of 5 )

I was rushed to Rotherham general hospital when a tree fell on me Friday 1st July, the staff there were amazing & did everything to help me & make me comfortable, I was scanned, x-rayed etc, top marks to all of them. 💙 …

BR
Blaine Richardson 9 months ago on Google
( 1 out of 5 )

Rotherham hospital a pile of s*** been ther 4hrs no piankillers or anything, asked for something because i was bkeeding got told they will bring me something out, went to see the nurse asked when will i get painkillers and something to wipe …

EW
Ellie-sue Walker 9 months ago on Google
( 1 out of 5 )

Absolute joke of a hospital over the past 2 year all they have done is mess me around with appointments only informed me 30 minutes before my appointment it would be cancelled not the first time they have done this. We have to book time off of work for these things to be cancel the same day !!

CH
charlotte harper 9 months ago on Google
( 5 out of 5 )

Just want to say a massive thank you to all the staff at Rotherham general hospital. I had to go to urgent emergency services after I fell and sprained my ankle and was in a lot of pain. All the staff were lovely and very helpful and tried …

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