Bellacasino average reviews all over the web

3.2
Total Reviews 80

Average reviews from all platforms

Average Rating 3.2

Average reviews from all platforms

  • 5.0
    27
  • 4.0
    11
  • 3.0
    10
  • 2.0
    15
  • 1.0
    17
Bellacasino reviews breakdown:
Google
3.2
80

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80 Bellacasino reviews on Google

OC
Olivia Cochran 4 months ago on Google
( 2 out of 5 )

YOU CALL THIS A KING PRAWN? food was ok very expensive and i think they scammed our 2 for 1 cos the bill was still high. the waiter whilst not actually doing anything wrong we could not stand him, 10 more minutes there i would’ve smashed …

AX
A x 4 months ago on Google
( 2 out of 5 )

Firstly, I would like to start that this place is lovely the decor and everything and the staff are lovely. However, when our meals came out my mums portion was shocking. There was barely anything in the dish. Although she liked it. Mine on …

RT
Ruth Toynton 4 months ago on Google
( 2 out of 5 )

The food was OK but the chips we had were extremely salty. The waitress wasn’t great, she cleared our plates after our mains but then disappeared. We wanted to order more drinks and dessert but she never came back. After 10 mins of staff …

AR
Alicja Radzewicz 4 months ago on Google
( 5 out of 5 )

This is my absolute favorite restaurant in Hull. The food is always fantastic and no matter what I order I am always delighted with my meal! Stuff are also great and always efficient, happy and polite, Agata was great. Can’t wait to return and wouldn’t hesitate to recommend to anyone looking for somewhere to eat in Hull More

ES
Emma Savage 4 months ago on Google
( 1 out of 5 )

Myself and my husband dined here, and have to say, we were not impressed!!!
Mainly with the service-
Whilst the food was ok, nothing special, the service was non existent, a lazy …

SF
Sharon Freebury 4 months ago on Google
( 1 out of 5 )

I am sorry to say this but this has to be shared. Myself and husband came in yesterday 16/05/23 for lunch. We ate the starter fondu and chicken skewer. The mains came pizza was lovely but my sea bass plate was utterly inedible. I sent this …

BB
biddie borman 4 months ago on Google
( 1 out of 5 )

Absolutely disgusting
We left without ordering because it is so dirty. Food on the cutlery and walls. The shelf on the wall next to us had never been cleaned by the looks of it. We will never eat there again and it’s such a shame because it use to be lovely. More

I
Irek 4 months ago on Google
( 4 out of 5 )

Food was good, but service wasn’t quick. Despite the fact that it wasn’t busy at all, I be been waiting with willing to pay for over 20 minutes. I thought to get up myself and pay in the bar… …

LC
Lesley Chapman 4 months ago on Google
( 1 out of 5 )

Absolutely appalling customer service. They are no longer taking cash, which was the 1st annoying thing. We were seated and were asked if we had any allergies, we informed the waiter that my nephew had a mushroom allergy he replied “is this …

SG
Samantha Guest 4 months ago on Google
( 5 out of 5 )

Fantastic staff and service, catered for GF and the kids menu was £6.95 for three courses and the pizza was very generous. All of our meals was really tasty, the pasta dish needed a lot more sauce as my mum started adding mayonnaise but all in all we will definitely go back.

KS
Kevin Smith 4 months ago on Google
( 5 out of 5 )

The food was so nice I got my usual burger and it didn’t disappoint I got to try the meat calzone and I was like next time I will order that it come with a salad and garnish again it was lush so for pizza lovers that with definitely tick …

DW
Dawn Ward 4 months ago on Google
( 5 out of 5 )

I have a blue light card but was informed after our meal that I couldn’t use it as it was mother’s day I feel that it should have been stated before hand. More

JT
Joe Teiszler 4 months ago on Google
( 3 out of 5 )

Nice place and good looking atmosphere inside. Food in my opinion was just okay. I asked my work colleague how is your food, he said surprisingly just okay. Service was not great but only 2 people working inside so may have been an off …

FF
FtooPee Fledge 4 months ago on Google
( 5 out of 5 )

I’ve been a long-standing customer of Prezzo for a few years, but today, their staff displayed the most outstanding level of care I’ve seen from a team.
After the sudden loss of consciousness and collapse from my wife, the team …

AW
Ann Whyte 4 months ago on Google
( 1 out of 5 )

Meal not good ,waitress very pushy and abrupt, not helpful at all .Also refused to take cash for payment but did not inform our table of 14 that it was card payment only and no sign to inform of this .Very expensive for not nice meal More

Y
Yet1 4 months ago on Google
( 5 out of 5 )

Staff are super attentive & friendly. The food is super tasty.
Not the first time I’ve visited and won’t be the last! More

TL
tommy lyon 4 months ago on Google
( 2 out of 5 )

Very disappointed paid extra £3 to get a a larger pizza did not notice any difference apart from the shape of it and then our party charged £22 service charge although we asked for separate bills only to be told they could not do this l feel like I have been ripped off

AM
At Mesza 4 months ago on Google
( 1 out of 5 )

My suspicions started after the orders for 4, been served about 15 min later. The Chicken in the tagliatelle, tried a single piece, and my suspicions become real, it tasted like mashed potato, the tagliatelle paste were greasy like cooked …

TR
Thomas Roberts 4 months ago on Google
( 5 out of 5 )

Visited with friends for an evening get together. Swift and friendly service. Ordering in stages as our decision-making skills permitted. The cocktails are well worth a try and all of the food is delicious. The lasagne is a particular favourite. More

JO
John O’Mahony 4 months ago on Google
( 1 out of 5 )

Waited 50 minutes for food, various other tables got food before us but arrived long after us. Staff didn’t care. More

VK
Virendra Kayarkar 4 months ago on Google
( 5 out of 5 )

Fantastic food! Have been here a few times now and the food is consistently great. Service is good and fairly priced. Look forward to next time! More

SW
Serena Williams hull 4 months ago on Google
( 5 out of 5 )

We ate in 3 of us, just want to say a big thank you (St. Stephens) for the great service and especially Debbie who came over straight away to change Kyans pudding for him to keep him happy and saved the stress 🍰😍 #autismawareness …

ST
STEPHEN TURNER 4 months ago on Google
( 3 out of 5 )

Very good ambiance, freindly staff. I ordered grilled chicken, mushrooms and spinach with fries. The chicken was overcooked and hard to chew. Admittedly I did not complain. I’m sure they would have replaced it. But I didn’t want to upset my …

SF
Sharron Farr 4 months ago on Google
( 5 out of 5 )

My husband and I came in on the 7/6/22 .We had received a smartbox 3 course meal for 2 by our son and daughter in law 2 years ago. Unfortunately with covid and my illness the voucher had expired.. My husband rang up and spoke to the manager …

MD
Mike Droshev 4 months ago on Google
( 5 out of 5 )

Great place! The food is amazing and the staff is polite! Definitely recommend posh pepperoni!

MC
mrsm calow 4 months ago on Google
( 2 out of 5 )

Went to use up voucher, was disappointed that when limited menu had choices unavailable, we were not given option to have alternative of equal value from main menu. Our daughter & her bf joined us, the cost for their meal was more expensive than we’d usually pay for 4 of us! Not great value! More

MT
Michael Turner 4 months ago on Google
( 1 out of 5 )

The waitress took our order without writing anything down and, not surprisingly, then brought to wrong meal. We waited for the meal that was ordered and then the grilled chicken was very tough. …

JC
Jill Coates 4 months ago on Google
( 5 out of 5 )

Absolutely perfect. Went for our anniversary today and had such a lovely time. Staff were friendly and welcoming. Food was amazing and atmosphere was so relaxing. Definitely recommend to friends and family and definitely having a return visit. Thank you so much ❤

KA
Kirstie Akrill 4 months ago on Google
( 1 out of 5 )

Absolutely shocking customer service , staff were rude when items were missing from our take away order claimed I was ‘lying’ . I have never left a review for anything in my life however strongly felt people needed to know what type of …

LF
Lulu Frenett 4 months ago on Google
( 4 out of 5 )

Food was really lovely and service was great especially on a busy Friday night! We both had pizzas and they were pretty good. The wine was really lovely but the side salad seemed a little bit sad. Could have been better. Overall, a decent place to come!

DH
Dean H 4 months ago on Google
( 3 out of 5 )

If I could give one tip I’d say avoid the starters, we had three and they were all disappointing and bland but the mains and dessert were all delicious. We both had pasta dishes and were really impressed with the portions. The first guy …

RH
Rich Hollowell 4 months ago on Google
( 5 out of 5 )

Lovely food, very friendly staff, highly recommended

MJ
Malgorzata Jakielaszek 4 months ago on Google
( 5 out of 5 )

I would like to recommend 100% of the Prezzo restaurants. Not only are delicious dishes and desserts served, but also the service is nice and fast. Agata, thank you for the kind service at our table, as well as for the atmosphere in the place.

J�
Julija Šamšina 4 months ago on Google
( 1 out of 5 )

The place was extremely noisy, perhaps because we were near the exit, not sure.
The grilled chicken tasted bitter and had hardy any other taste to it, the mushroom and spinach sauce was nice though. Mom loved the sea bass. My fries were …

CB
Chris Bothamley 4 months ago on Google
( 5 out of 5 )

Went out for a family meal, from entering to leaving staff was very attentive. Our server Agata was very friendly as was all staff. Food was amazing good size portions and full of flavour would highly recommend 👌 …

KF
kristine faraidon 4 months ago on Google
( 2 out of 5 )

We booked the table before arriving. All food was good but the real disappointment was waiting for the main meal and kids dessert. Kids dough balls arrived 45 minutes after the finished main meal and dough balls weren’t even balls but all …

JT
Jacqueline Turner 4 months ago on Google
( 5 out of 5 )

Excellent quality of food, cooked fresh by their chefs and pizza chefs. Relaxing friendly atmosphere, great detail paid to allergies, plenty to choose from. Staff very attentive, tasty alternatives. Thoroughly recommend.

KK
Kris KEL (K3L) 4 months ago on Google
( 3 out of 5 )

This place is lovely and has a nice atmosphere and the service we received was great. The food, especially at the price that it is, is not good enough as I could easily replicate the dishes we had tonight myself. That being said the pizza …

DV
der van 4 months ago on Google
( 5 out of 5 )

Really the best here! If i could go back every day i would

NH
Neil Hobson 4 months ago on Google
( 5 out of 5 )

Best pizza I’ve had outside of Montefano. Always a good sign when the waiter doesn’t write down your order and never asks if everything is OK….why shouldn’t it be! Went on a voucher and treated to a great meal.

AP
Antony Payne 4 months ago on Google
( 3 out of 5 )

Booked a table for Sat 3rd August 20-00 we had friends from Leeds with us. We sat down ordered off the menu and drinks, the starters came and was very enjoyable. Then my friend who was still eating when a staff member cleared the table and …

ST
Stuart Taylor 4 months ago on Google
( 5 out of 5 )

An excellent meal of pizza, pasta, salad and try out the Negroni for a very adult version of Ribena. Clean, attentive team, a great experience More

KS
Keeley Southern 4 months ago on Google
( 4 out of 5 )

Received great service from staff, seated straight away. Gentleman serving was very professional and got my drink and main fast. Had to wait a bit for them to clear my plate and I think they forgot I had ordered dessert from the set menu, …

SR
Steven Rose 4 months ago on Google
( 4 out of 5 )

Staff were helpful and pleasant, food was good. Went as part of a group of 16 and the staff were brilliant at organising everything so that the meal went smoothly. The wait between courses was acceptable considering the numbers of meals …

CB
Chris Bell 4 months ago on Google
( 2 out of 5 )

Attended with my wife – The allergy listings are a joke and the staff dont really know anything. The Spaghetti was nice – but the Pizza was very odd. Quite pricey given the quality and the level of service.

AS
Andy Smith 4 months ago on Google
( 3 out of 5 )

Good food at reasonable prices however the staff were unattentive and slow. Poor table service on an evening when the restaurant wasn’t even half full.

EK
Erika Kondor 4 months ago on Google
( 5 out of 5 )

Excellent service the food was delicious friendly staff

BW
Brian Wood 4 months ago on Google
( 2 out of 5 )

They never quite get everything right. On this visit we ordered different fish meals and the sauces and accompaniments were the wrong way round I.e. they put the fish on the wrong plates. I don’t think they care much. Staff not trained well …

JR
James Robinson 4 months ago on Google
( 5 out of 5 )

Fantastic food at great prices, 50% off today so make sure you get the best offers. …

MR
Mike Rowley 4 months ago on Google
( 3 out of 5 )

Food was ok, and waiting staff were attentive. The manager however, didn’t seem to put our food order through as we had to ask for our desert, and again clarify that we had booked a three course meal. Not a big deal, but the difference between 3 and 4 stars.

SM
sam mahon 4 months ago on Google
( 5 out of 5 )

Excellent place for Italian food lovely staff who bought us new menus and really good food.

OR
Ola Robinson 4 months ago on Google
( 2 out of 5 )

Haven’t been here for a while… And now I know why. The food was below average. Considering the price you pay, the standard just wasn’t there. And the chips? Half full? That’s something I cannot accept! Won’t be visiting here again any …

GL
gamesbite ltd 4 months ago on Google
( 2 out of 5 )

The food was nice however on arrivals for a party of 8 they neglected to tell us that 3rd of the menu was out of stock this was on a Saturday afternoon
One person ordered a coffee for them to come back 10 mins later and say the have …

DP
Dave Palmer 4 months ago on Google
( 1 out of 5 )

Came here for our 1st year anniversary. Was excited, until the starter came and the calamari batter was overly greasy and disgusting, but just ate half of it, the misses crab cakes where spot on tho, and so was her sea bass for main! My …

SB
Suzy Bateman 4 months ago on Google
( 5 out of 5 )

My daughter and I went to Prezzo, Hull today, It was really busy due to the school holidays. Olivia was amazing with us. Really looked after us and got our food out to us super quick. Such a lovely girl, you’re lucky to have her, made our visit extra enjoyable. Thanks Olivia! 🙂

B
bjhowes 4 months ago on Google
( 1 out of 5 )

I only go with a voucher as the voucher brings the cost back into normal range otherwise it’s far too expensive for portion and quality. I went last year and they were so understaffed it was appalling service but I thought I’d try again as …

AD
Ariadna Demetrescu 4 months ago on Google
( 1 out of 5 )

Went here with my husband before a movie at Reel. Will never come again! Mediocre food for the price they charge. The waitresses could not be bothered. Left my plate untouched since I didn’t’t like the pasta and all I got was a very quick …

CM
Chris Moore 4 months ago on Google
( 4 out of 5 )

Actually quite lovely! Nice atmosphere and décor, lovely staff. Standard pizza/pasta/salad fare but I had a very tasty seabass with rocket salad and greens with pesto, which was delicious with a crispy skin, if slightly overcooked. Desserts are terrific, try the chocolate bomb or tiramisu. Heartily recommend the place.

A1
Archman 155 4 months ago on Google
( 1 out of 5 )

The worst restraunt I’ve ever been to. Ever. We came in and sat at a table. Waited 10 minutes to order. Waited 15 minutes for starters. Then about 20 minutes for mains. The staff were not very helpful and sounded like they wished they had a …

GH
Golden Holden 4 months ago on Google
( 2 out of 5 )

The buyagift promotion feels like a con. The choice on this promotion is boring and the lower price choices from the main menu that’s why they’re on the buy a gift promotion. The waiter forgot about us and other tables around us. He wasn’t …

PS
Phil Smith 4 months ago on Google
( 3 out of 5 )

Disappointed with the service, we ordered 4 meals and the first came 30 mins before the rest. We were given an apology and told we wouldn’t be paying for the meals. They knocked £12 off the bill which didn’t even cover one meal. Food was nice though.

SH
Steven Harris 4 months ago on Google
( 5 out of 5 )

Great service, fantastic food and in a great location. It’s always been quiet when we’ve visited and is perfect for a romantic meal for two. We also used our Tesco Clubcard vouchers and so got a 3 course meal with coffee afterwards for just over £5!

LW
Lianne Webber 4 months ago on Google
( 1 out of 5 )

Food average, service poor, attempted to overcharge us and argued with us when it was pointed out. We came here to redeem our buyagift voucher which was a Christmas gift off family. We took our children with us so also purchased 2 …

JS
Jayne Snowden 4 months ago on Google
( 1 out of 5 )

First time going to prezzo so was quite excited to see what they had to offer. We had a red letter days voucher for a 3 course meal. Waitress seated us and asked if we wanted drinks. I opted for the rose which was included. Other half opted …

DS
Donna Smith 4 months ago on Google
( 4 out of 5 )

We went for valentines and the menu price was fantastic, fizz and limoncello definitely made the meal that bit more special. Only slight issue was that the tiramisu, our favourite dessert was a little frozen still in the middle but we were …

MR
Mike Rouse-Deane 4 months ago on Google
( 4 out of 5 )

Always a great experience from Prezzo except sometimes the staff can seem a bit rude in the ways of lack of customer service. Be nice to have them talk even briefly to see how you are or something. But the food is always top notch. Never had any bad experience there

AL
Andrea Lead 4 months ago on Google
( 2 out of 5 )

Presso is one of my favorite places to go,however this time round I didn’t enjoy,went in and the music was very loud,therefore everyone was having to shout to be heard…we did ask for it to be turned down,which the young man did happily,but …

CW
Chris Wright 4 months ago on Google
( 4 out of 5 )

Great food in a deceptively large restaurant. Would definitely recommend a pizza over other dishes, as they’re just that good! Can be a little bit of a squeeze with a large pushchair or wheelchair due to the number of tables, but staff were very accommodating in our experience

P
pjpurvinis22 4 months ago on Google
( 4 out of 5 )

My wife didn’t like food. But i love it was nice served and fantastic taste. But I still would call as very price for size of portions. Definitely worth to try.

JW
Jack Wild 4 months ago on Google
( 5 out of 5 )

Went for a meal. Agather my waitress was amazing couldn’t fault them all in anyway. Great service and great food.

TS
Tom Samphire 4 months ago on Google
( 2 out of 5 )

Dated decor, not enough lighting, adequate staff and food far from worthy of the price. This is a place only worth partaking in with the aid of a good offer, as I did with the 2 for 1 Compare the Meerkat option. It’s a mostly uninspiring …

TH
Tracy Hart 4 months ago on Google
( 2 out of 5 )

Hi Really great food lovely ambience but wifi really bad so was refused my voucher cloud discount which would have saved nearly ten pounds off our bill waitress said her manager had code but as she did’nt she would not give us it so 3 person meal was nearly £90 !! Shocking ! bit put out so will definately review before next time 🙁

HP
Holly Poynton 4 months ago on Google
( 2 out of 5 )

Slow service, food served in dirty glasses and plates, dirty glasses stacked up on the bar. I could understand if the staff were rushed off their feet, but they were stood around chatting. Food was fine.

P
Pam 4 months ago on Google
( 3 out of 5 )

A little bit dissapointed with the food. A definite lack of ingredients in my pasta. Just tomato sauce a small lump of chicken and 2 small strips of yellow peppers 😒the place is very grubby and we did comment on the very dirty red gloss tiles behind the pizza oven 😫 …

EL
ellii leeming 4 months ago on Google
( 1 out of 5 )

food bland, customer service poor not value for money More

G
Gemma 4 months ago on Google
( 5 out of 5 )

Always my go to restaurant. Never disappoints!!! Food always bang on and lovely atmosphere. 🤩 …

TP
Tamsin Parker 4 months ago on Google
( 5 out of 5 )

Beautiful meal for 2. Food was delicious, Amazing friendly staff in such a warm and comfortable atmosphere, could of stayed all nite. Thanks for making date nite special 🖤 …

DM
Dylan Myers 4 months ago on Google
( 4 out of 5 )

Great, speedy service. Exactly what I expect from Prezzo. It’s a shame that they don’t take NUS cards during peak days (Thursday – Sunday) but it’s totally what I’d expect. Also, they’re starting to serve San Pellegrino bottles which cost the same as the cans they sell, despite having 130ml less in. 🙁

PB
Peter Bottomley 4 months ago on Google
( 4 out of 5 )

RLD deal for 2 is why we were there so we expected smaller portions, wrong, totally wrong. We boxed up some pizza. We were stuffed, the young lad serving on was excellent & nothing was to much trouble, intact he prempted most requests. I …

SM
s midgley 4 months ago on Google
( 3 out of 5 )

Food wasnt amazing however the staff deserve some credit. Only two members staff serving the whole restaurant on a busy Thursday night and they did a good job!

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