Total Reviews 80

Average reviews from all platforms

Average Rating 3.2

Average reviews from all platforms

  • 5.0
    36
  • 4.0
    4
  • 3.0
    8
  • 2.0
    1
  • 1.0
    31
Bridgewater Hospital reviews breakdown:
Google
3.2
80

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80 Bridgewater Hospital reviews on Google

CR
Carol Rennison 7 months ago on Google
( 3 out of 5 )

Hospital staff polite. I went with a suspected cracked rib to be told they don’t xray ribs as they are left to heal on their own. It was up to 3 hours waiting then after an hour and a half it increased to 4 hours waiting. NO doctors on duty …

AW
Amber Wells 7 months ago on Google
( 5 out of 5 )

Went here for outpatients gastroscopy.
I honestly found the whole process great. All of the staff were friendly and helpful, length of time waiting wasn’t too bad, and the staff who did the procedure …

OC
Owen Cullwick 7 months ago on Google
( 3 out of 5 )

My biggest problem was confused messages the staff were attentive enough however I would have liked a doctors opinion on my fracture. i Think the staff do a reasonable job given the pressures thy are under and I think the shortfalls are very much baked into the NHS at present.

KO
katie overthrow 7 months ago on Google
( 5 out of 5 )

Cannot thank the lovely Nurse Penny in A&E/outpatients on Christmas day for seeing to our 10 month old immediately and within 40 mins had him sorted and on our way. I had more answers in that 40 minute visit than the hours and hours of …

AL
Andy Lowe 7 months ago on Google
( 5 out of 5 )

To counter some of the negative comments…

Had to vist A&E minor injury unit, after my dogs decided to run me down whilst …

AH
Angelica Hart 7 months ago on Google
( 1 out of 5 )

The 3 nurses which were handling the Covid vaccinations today, were incredibly unprofessional, bullies and darn right rude. Put into this room with all 3 of them saying I can’t have my vaccine due to allergies which fine I get it. But this …

PH
Phil Hoggett 7 months ago on Google
( 5 out of 5 )

Absolutely fantastic hospital and staff, so clean I thought I was in a private hospital. Thank you for sorting me out I am most greaful for your kindness and professionalism. …

L
Luke 7 months ago on Google
( 5 out of 5 )

First time going here. It’s a good hospital. I got seen on-time. Everyone was nice, in particular Kate and Hayley were very friendly and helpful.

KB
Kirra Bee 7 months ago on Google
( 1 out of 5 )

The system of brining patients in is based off of how recent your injury is and perceived pain level of the patient – which is a majorly flawed system as pain is subjective and often unquantifiable. Waited for over 2 hr and a half and in …

JB
Jon Burt 7 months ago on Google
( 5 out of 5 )

Took my dad in for a check up from a fall and would like to say what a wonderful hospital and the staff were so helpful and friendly from receptionist to nurses to x ray proper professional in their jobs and a extra special mention to Miriam 100% patient care thank you

PM
Patricia Munn 7 months ago on Google
( 3 out of 5 )

Having spent about 4 hours in reception area on Friday Dec 16th I was eventually seen by a lovely lady called Hannah. I cannot remember her official title. She did lots of tests and was very kind and helpful. I would just like to thank her …

JS
Jasmine Salter 7 months ago on Google
( 1 out of 5 )

Waitng for hours with a infection that is progressivly getting worse and they put it down as minor, they do not listen to your systopms and lie about waiting times do not come here awful awful hospital.

PM
Paula Mccready 7 months ago on Google
( 1 out of 5 )

The staff are so incredibly rude here that I Won’t use this hospital anymore. Always travel further afield for medical help.
Such a shame as the hospital facilities are great but the poor customer service …

JT
John Trebble 7 months ago on Google
( 5 out of 5 )

I would like to thank all the staff that checked me over this morning the care and speediness in which I was seen was very professional.
Thank you so much again …

RL
Rachael Lawton 7 months ago on Google
( 5 out of 5 )

My first visit & all the staff from receptionists to the consultant & nursing team in the endoscopy/colonoscopy unit were very professional & kind. They ensured all my needs were met throughout.

KW
Karen Winter 7 months ago on Google
( 2 out of 5 )

I had to take my husband in yesterday due to an injury at work. We arrived at 16:18 He went in and booked himself in 2 hours later after sitting in the car I walked in and politely asked how long he would be to be seen as I had to collect …

MN
Magnetic North 7 months ago on Google
( 4 out of 5 )

I have been here on multiple occasions for emergencies when I couldn’t get help elsewhere and just been pushed around into bureaucracy. 8 times out of 10 I would get help and/or prescriptions here. Knowledgeable nurses and doctors, both …

JB
Jade Bate 7 months ago on Google
( 1 out of 5 )

Absolutely useless and rude.. don’t waste hours of your life here they won’t do anything for you bar waste your time.. why they built this hospital I’ll never know it’s completely useless.. The nurses are extremely rude and and not helpful …

DP
Danny Pearce 7 months ago on Google
( 1 out of 5 )

Here at 8,15 am,

There was only 5 people in front of me, …

MF
Molly Feltham 7 months ago on Google
( 5 out of 5 )

very lovely staff, so helpful and kind and considerate i felt very much looked after by reception staff, nurses, and doctors. also a very nice, clean, and very new looking building! A&E minor injuries is never fun but it was a pleasant experience (apart from the being at A&E part lol)

TB
Tom B 7 months ago on Google
( 1 out of 5 )

Absolutely shocking
Come over here with my 1 year old son with the eye Injury and I been told to wait 2 hours before any seeing. …

KS
Kat S 7 months ago on Google
( 5 out of 5 )

Never great to have to go in for a medical procedure, but the team were lovely. Talked me through everything in depth and made sure I was as informed and comfortable as possible. Very impressed with the level of care.

CN
Chris Noble 7 months ago on Google
( 5 out of 5 )

During the last horrible year I’ve supported 3 elderly, very vulnerable people with medical appts and long hospital admissions. As an ex NHS employee, I’m sorry to say the standard of care they have received at some local hospitals has been …

SF
Shane Fox 7 months ago on Google
( 1 out of 5 )

on holiday with my family my and daughter 13 years old has had a bad fall and damaged her ankle so bad she cannot put any weight on it and bad pain has had to wait over 4 hours to be seen….The xray department closes at 17:00 we arrived at …

HB
Heather Bell 7 months ago on Google
( 5 out of 5 )

Although I gave this 5 stars it only relates to the caring staff in the Minor injuries unit. On checking in I was asked my name and date of birth, address and doctors details, however when these details were checked by the nurse who …

J
Jules 7 months ago on Google
( 1 out of 5 )

Without question the worst hospital of all time. Not for the A&E, Receptionists and junior nurses but for the more senior staff. Bitterness and a can’t and won’t do attitude prevail here. The worst of human kind are there and operate …

JI
Jen io 7 months ago on Google
( 5 out of 5 )

Fantastic hospital. I arrived with breathing difficulties, I was seen quickly The nurse was lovely very professional and friendly. The hospital is so very clean. Receptionist quickly located my records. Absolutely brilliant team. Without the quick response and actions of the staff I would of had a very uncomfortable situation.

KW
Kevin Wright 7 months ago on Google
( 3 out of 5 )

Drove over an hour for an ultrasound arriving 20 minutes early to have the receptionist not check me in properly and the sonographer went home in the half an hour I patiently waited. …

JP
James Price 7 months ago on Google
( 1 out of 5 )

Nurse forgot to record on my notes that I was asked to return for an X-ray. So, on return, I was told I would need to wait 3hrs and see another nurse for a referral. Reception staff were new and didn’t know what they were doing, no solution offered despite their mistake.

DM
Duncan Macdonald 7 months ago on Google
( 4 out of 5 )

A bit of a long wait but still got seen in the end. Other then that pretty good.

JK
Jon Knowles 7 months ago on Google
( 4 out of 5 )

Great hospital partner had to visit minor injuries it was very quick only waited 1 hour to be seen and staff are lovely

PF
pauline frost 7 months ago on Google
( 5 out of 5 )

Went for x-rays was dealt with promptly no waiting at all .staff all helpfull and polite nice atmosphere.

SB
Stephen Butt 7 months ago on Google
( 5 out of 5 )

Outstanding service. I was dealt with in the most professional of ways by all of the staff from the receptionist, nurse, through to the doctor. I was diagnosed, given three options and had minor surgery all within an hour of arrival. What a wonderful place. 10 out of 10.

RW
Rod White 7 months ago on Google
( 3 out of 5 )

Was waiting for over 2 hours, but once called in doctors and nurses were very supportive and dealt with my mother very professionally. They are under extreme pressure.

MS
Mark Scott 7 months ago on Google
( 1 out of 5 )

I visited here yesterday Sunday 18/04/2021 on arriving the staff were very pleasant and welcoming then I was seen to by a young lady who was very pleasant and I felt comfortable I was then asked to wait in a room to be seen to . I was here …

AG
Amanda Gaddes 7 months ago on Google
( 1 out of 5 )

Absolutely disgusting. Being a HCA out in the community i live to look after my clients. Shame the hospital are not the same. A client of mine had a weeping leg and bleeding to be told they wont change her dressing. We were advised from a …

NW
Nina Wole 7 months ago on Google
( 1 out of 5 )

Bridgwater Minor Injuries service is appauling. Staff are rude. Waiting times are ridiculous, as is the order that people are called in to be seen. Doctors show very little interest. Ended up with an infection due to lack of aftercare …

JB
J Bryan 7 months ago on Google
( 5 out of 5 )

In for a colonoscopy. All nurses and cosultants were excellent. Good parking facilities and easy check in at reception. Very clean hospital.

AJ
Angela Johnson 7 months ago on Google
( 5 out of 5 )

I attended an appointment at the urology department today I was greeted by a very friendly doctor called Graham and his team of three nurses everything was explained in detail to me and the whole procedure that followed was done with care …

JJ
Judo Judo 7 months ago on Google
( 1 out of 5 )

Shocking waiting times.
No order in which patients are called.
The women at the desk are somewhat obtuse. …

FF
fawad0009 FW 7 months ago on Google
( 1 out of 5 )

Me & my son with foot injury had been waiting for more than 1 to see the nurse but he hadn’t been seen by nurse I went to reception and asked her she said your son is not priority so he has to wait for another hours?

KP
Karla Palmer 7 months ago on Google
( 1 out of 5 )

Receptionist was rude! Nurse was even worse. Made me feel like I was putting her out. Spoke to me like a child. I will NEVER go there again. go to a different hospital to save yourself the anger that the staff of this place cause!

GF
georgina forrester 7 months ago on Google
( 5 out of 5 )

Just back from a podiatry appointment, felt very safe in these difficult times. Not sure of the name of the lady I saw but she was excellent, very much appreciated, thank you.

WF
warren fitch 7 months ago on Google
( 5 out of 5 )

Was great, the staff are brilliant and looked after my son amazingly fast and made him feel at ease while he had his head glued, the two people that looked after him couldn’t have been more friendly and they are a credit to the place, thank …

LS
Liam Steed 7 months ago on Google
( 5 out of 5 )

Ive just got home from the bridgewater hospital, my name is Paul Steed. Hope some staff read this.. i would just like to thank all of them for a really pleasent stay. At no point was i kept waiting and i was made to feel at ease straight away. Very nice experience. I really do appreciate all the staff did. Thank you very much 🙂

TW
Timothy West 7 months ago on Google
( 1 out of 5 )

So bloody rude!!! The woman shouted at me as i asked if my daughter was allowed with me and she shouted in my face “no” disgusting. My daughter told her i am deaf and the woman shouted at my daughter “ill have to shout at him then wont I!!” I am so digusted!! There was no need of it.

JC
James Clancey 7 months ago on Google
( 1 out of 5 )

Really awful experience. Started when the receptionist talked over me not listening to my description of my problem writing it down as a sore throat when it was a blocked saliver gland… Two hours later we were told we were next only to be …

DG
David G 7 months ago on Google
( 1 out of 5 )

Appallingly organised, appointments delayed without notice. Staff on reception clueless and more interested in chatting with work colleagues

LG
Lee Gorden 7 months ago on Google
( 1 out of 5 )

I was told they did not do x rays for broken ribs. I found out later they had no x ray facility operational that day. WSM A and E informed me yes its a standard procedure. Will not go back their again.

JS
Jennifer Steward 7 months ago on Google
( 5 out of 5 )

Weekly visit to district nurse for PICC Line Care. Bethan was always welcoming & friendly.

MF
Marilyn Fletcher 7 months ago on Google
( 5 out of 5 )

Just home from the MIU. Everyone was so helpful and kind. Good communication and the waiting area is very spacious and airy.
Thank you.

SS
Sarah Smith 7 months ago on Google
( 1 out of 5 )

sent my partner home saying nothing wrong with him wasnt intrested. Same day my partner ended up in taunton hospital on drips a infection off the scale blood pressure he had to stay in hospital under watch bridgwater hospital a waste of time

JA
Jayden Adams 7 months ago on Google
( 5 out of 5 )

Very quick and Polite!

BG
Bev Guest 7 months ago on Google
( 5 out of 5 )

Was there today in the endoscopy unit
Staff were amazing thank you to junior sister Carol, mei and jenny
Beverley guest xx

LL
Len Lawton 7 months ago on Google
( 1 out of 5 )

Next time call an ambulance…

CB
Charlotte Boyle 7 months ago on Google
( 1 out of 5 )

Shocking. 8 patients in waiting room still took 5 hours to be seen. Not enough staff.

JW
Jennifer Weston 7 months ago on Google
( 5 out of 5 )

Thank you to all the staff for their kindness and care to my mother. Ward was spotlessly clean during her two week stay.

I
iHush 7 months ago on Google
( 4 out of 5 )

Takes a while to be seen even on a quiet day, big hospital pretty much no staff and 70% of the hospital isnt even used

TP
Tony Painter 7 months ago on Google
( 1 out of 5 )

What a attitude from them all why do receptionist talk down to people.the nurse was not much better.left there with nothing except ill have 2 take time of work as they did not care 1 bit .

JS
Josie Slator 7 months ago on Google
( 5 out of 5 )

Several attendances over last year….staff excellent and efficient. No wait and great care. Thank you x

CA
Chris Arnold 7 months ago on Google
( 5 out of 5 )

Seen quickly by friendly informative staff. Nice environment & comfortable waiting area, much better than hospitals back home

JO
Jason Oneill 7 months ago on Google
( 1 out of 5 )

Why is there nothing for Mobility scooters? Why are us DISABLED PEOPLE FORGOTTEN ABOUT

CW
Christine Wood 7 months ago on Google
( 5 out of 5 )

Brilliant. Short wait. Friendly efficient staff. Felt comfortable in these difficult times. Thank you.

MC
Michael Cornish 7 months ago on Google
( 5 out of 5 )

Good parking and polite efficient reception staff.Unfortunately limited services .

DB
Dr Bulbasaur 7 months ago on Google
( 5 out of 5 )

Was see quickly and sorted my little injury. Staff was helpful and professional. Out within an hour

ST
Sarah-Jane Trask 7 months ago on Google
( 5 out of 5 )

I have always found the staff and service at Bridgwater hospital to be outstanding. Very helpful and friendly.

SV
sandra vowles 7 months ago on Google
( 1 out of 5 )

Had a 11 o’clock appointment for an xray still waiting at 11 35 everyone else went in before the walk in appointments

RH
Rose Hampson 7 months ago on Google
( 5 out of 5 )

Came to Hospital on Christmas day found all the staff on duty to be very kind and helpful.

M9
masterkobesthetruck 9 7 months ago on Google
( 1 out of 5 )

They don’t help 2 hour wait say random stuff to do I do it makes it worse don’t go here

M&
Monika “MONA” 7 months ago on Google
( 1 out of 5 )

Waste of space and time, even the receptionist in one of the medical centre told me to not to waste my time, should have listened to her.

SR
Silviu Rusu 7 months ago on Google
( 1 out of 5 )

I waited 3 hours to tell me that they can’t help

UD
Urszula DASZEWSKA 7 months ago on Google
( 1 out of 5 )

Called few times at 1am as my 1.5years daughter had 40.5 temperature… NO ONE ANSWERED!!!!!!!

NP
Nicki Perkins 7 months ago on Google
( 3 out of 5 )

Not 24hr. No a&e. Long waits. No xray. Nothing to occupy kids. On the upside….parking is free….at the moment.

SZ
shengzu zhong 7 months ago on Google
( 3 out of 5 )

Very friendly staff, but please be aware: only for minor injuries, life-threatening is seriously dangerous, shame, this is the wrong place for life-threatening emergency.

EM
Ervin-K. M 7 months ago on Google
( 5 out of 5 )

Great member staff really helpful, my problem was solved in 1 hour .
Thank you.

MZ
Mohammed Zada 7 months ago on Google
( 5 out of 5 )

Excellent place for minor injuries, but please see your gp for recurring health problems.

SS
Shaun Street 7 months ago on Google
( 5 out of 5 )

What a great experience so much better than Portsmouth

LH
lee hobbs 7 months ago on Google
( 1 out of 5 )

Waste of hours of my life.
See people at random and very unhelpful

NW
Natasha Wright 7 months ago on Google
( 3 out of 5 )

A bit disappointed with the hearing department they are shut down well that ashamed 😟 …

GM
Greg Martin 7 months ago on Google
( 5 out of 5 )

Great staff. Very efficient. Spot on.

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