Broadacres Housing Association Limited reviews

I feel Broad Acres has treat me fairly and is prompt to do my repairs. I have received nothing but politeness when contacting them, in fact I can honestly say they have gone above and beyond their duty to assist me. Well done people. Thank you for everything. Barbara.

Andy the callout plumber was spot on great service

Everyone has been really friendly and helpful since I moved in last year. The Customer Service Team are always happy, nice to talk too and repairs are always dealt with quickly. …

Very negative communication between broadacres and tennents , never at their office no more never solve problems efficently and fast and do not listen to tennents

My thermostat isn’t working so my heating wouldn’t turn on I ring it through emergency line because I have 2 kids aged 3 and 1 and then to get told its not an emergency when it’s snowing and freezing outside

Reported a complaint regarding an aggressive problem neighbour living next door to my 85 year old father in law – Haven’t even responded, complaints raised by numerous neighbours, seemingly not interested

Hi. Just had my shower fitted as the other one was quite old. Very pleased with the young man who fitted it No mess and very polite.
Very happy with the service

Damp properties that don’t get fixed. Rubbish support. So called surveyors who couldn’t survey a souffle. Four years of our life totally wasted and in beautiful Stokesley too. Won’t be using them again!

My experience is based with there complaints procedure. I own my home and have witnessed some disgusting things from a male tenant if there’s and have reported it with camera footage as well as the police of how cruel and disgusting this …

All fine till you sign your life away as soon as it means them doing something you get no replies and no support if you’re buying a house through them as part ownership just go direct to the builders because these lot are useless no replies …

Absolutly shocking customer service housing officers are rude and do not speak about problems just dish out letters avoid broadacers at all costs

They the most unprofessional people I have ever dealt with in 34 years in the construction industry. I would not believe anything they tell you.

Broadacres, have from start to finish been 100%
There ways of listening and keeping us in the loop of repairs etc have been quick and efficient …

My partner phoned up about our boiler not working and it was fixed from phone call to being fixed in 50 minutes.. very impressed ty Broadacres

Well I had a problem and the next
Broadacres was there sorting it out
Very good team

Very friendly and helpful on the occasions I’ve had to phone them

I think broad acres is most inconsiderate I waited a year to get a bungalow they put every obstacle in the way they possibly could and they don’t listen to you regarding medical problems I was treated like a second class citizen

Really nice staff who help to get you to were you want to be.

Very little parking but good access to the building

Crap because jobs don’t get done when complaint loads of times

Good landlords

Wonderful place! Very modern inside.

Great place to work.

excellent place to be

An excellent landlord!

Just not great housing

It’s all about the bricks

Brilliant

Nice place