Bromsgrove District Council average reviews all over the web

2.1
Total Reviews 22

Average reviews from all platforms

Average Rating 2.1

Average reviews from all platforms

  • 5.0
    5
  • 4.0
    1
  • 3.0
    1
  • 2.0
    0
  • 1.0
    15
Bromsgrove District Council reviews breakdown:
Google
2.1
22

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22 Bromsgrove District Council reviews on Google

AK
Angela Kind 7 months ago on Google
( 5 out of 5 )

May I say “Thank you” to the revenue team – especially the leader. Incredibly empathetic and supportive. Assisted with a Council Tax issue, resolved quickly and most importantly with putting my needs and situation first. 10/10 service, easy …

MC
Mike Cooper 7 months ago on Google
( 1 out of 5 )

BDC computer services must have been designed by a Muppet Trying to pay a brown bin invoice is ridiculous There should be a complaints HOT line manned by many people. The invoice number they issued is NOT recognised by any Auto service and trying to talk to a person is impossible

S
Sally 7 months ago on Google
( 5 out of 5 )

just spoke to an extremely helpful lady who made the process of sorting my Father’s council tax due to a family bereavement an easy and painless transaction. She really went the extra mile to talk me through the online process. She was very helpful and caring.

AT
Adam Taylor 7 months ago on Google
( 1 out of 5 )

Tried to pay Council Tax online. Issue is that Bromsgrove and Redditch websites used to pay tax don’t work and cant be accessed. In addition to thi, their helpline is constantly busy for hours. Presumably because no one can pay their tax …

MB
Marie Beeken 7 months ago on Google
( 5 out of 5 )

Since my husband walked out after I was diagnosed with cancer and had a stroke I have had to rely on my landlord to take my bins out, as I can not do it myself. I rang the Refuse Department today, and I now have been given a service whereby …

SM
S Mack 7 months ago on Google
( 1 out of 5 )

I have lived all over the UK and BDC have to be one of the most incompetently run councils in existence. From major projects like £3m on repaving the dying High Street with most shops closed or struggling with rates, absolutely crazy. The …

DG
Danielle Goodayle 7 months ago on Google
( 5 out of 5 )

Very efficient telephone conversation to arrange collection of bulky items from my house. They were collected the very next day. Good value and great service. Thank you!

PJ
Paul Jones 7 months ago on Google
( 1 out of 5 )

I constantly find myself complaining about the bin men , every time they empty the bins they leave a mess behind them . They walk over the spilt rubbish rather pick it up and put it in the back of the truck.They don’t put the bins back …

DB
David Boal 7 months ago on Google
( 3 out of 5 )

Not user friendly difficult to hear what they are saying I prefer to speak to individual when dealing with money

TS
Theresa Sallows 7 months ago on Google
( 1 out of 5 )

You tear your hair out trying to get any resolution from BDC.

MB
Michael Brennan 7 months ago on Google
( 1 out of 5 )

tried to register my son (disabled) for council tax with Bromsgove Council today only to be sanctimonously dismissed by one of their employees who was so rude, abrupt and condescending it was an embarrassment. This council and its employees are a disgrace!

KW
Kate Ward 7 months ago on Google
( 1 out of 5 )

Endless options for over 2 mins, then just tinny, annoying music.Don’t expect to speak to anyone for at least 10 minutes on a good day.

SR
Stephanie Reid 7 months ago on Google
( 1 out of 5 )

Awful!
Second week bins not collected
Van drove straight past

DM
David marsden 7 months ago on Google
( 4 out of 5 )

nightmare to get through but when got through could not have been more helpful

TJ
Trump Jr. 7 months ago on Google
( 1 out of 5 )

phone lines are too busy can never get through to you .

GW
Gill Williams 7 months ago on Google
( 1 out of 5 )

really bad phone system, hard to navigate and inaccurate

ZB
Zoe Bridges 7 months ago on Google
( 1 out of 5 )

Staff are very difficult to deal with

CC
Charlotte Creagh 7 months ago on Google
( 1 out of 5 )

Unhelpful & not user friendly,

AW
alan williams 7 months ago on Google
( 1 out of 5 )

20 minutes waiting on the phone

VV
Val Valentina 7 months ago on Google
( 1 out of 5 )

Bad joke

GB
George Brunt 7 months ago on Google
( 5 out of 5 )

Council for it and the information contained

AM
ALAN MUNN 7 months ago on Google
( 1 out of 5 )

what a joke

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