Total Reviews 80

Average reviews from all platforms

Average Rating 4.4

Average reviews from all platforms

  • 5.0
    67
  • 4.0
    2
  • 3.0
    0
  • 2.0
    0
  • 1.0
    11
Brown & Merry reviews breakdown:
Google
4.4
80

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80 Brown & Merry reviews on Google

HC
Helen Cansdale 7 months ago on Google
( 5 out of 5 )

I would recommend Andrew and Jade to anyone looking to rent! They have been so helpful, answering my million and 1 questions, taking us back to the property to measure bits we need and being professional all the time! As first time renters …

AB
Adam Bishop 7 months ago on Google
( 1 out of 5 )

Would have scored lower if possible, service is great up until they have your money and then you’re bottom of their priority list. Both me and the landlord are equally as frustrated and find the level of service ridiculous. Been instructed …

MJ
Madi Joyce 7 months ago on Google
( 5 out of 5 )

Really recommend Jade, she has been nothing but helpful during the process. As my first place she has answered all the questions I have had and has been very professional and efficient with arranging another viewing for us. Jade has been very professional and amazing at making sure we are able to move in on the date given.

LL
Lenka Lutonska 7 months ago on Google
( 5 out of 5 )

I highly recommend Naeem Zaman as Mortgage advisor. He has been extremely helpful, knowledgeable and efficient in helping us to secure the mortgage. I could not have asked for more, many many thanks!

M
Monica 7 months ago on Google
( 5 out of 5 )

Had the pleasure of working with Naeem Zaman, Senior Mortgage Services Consultant at Brown and Merry in securing our first buy to let property. His knowledge and experience were exceptional and we look forward to using his services again in the future

CO
Claudiu Oaie 7 months ago on Google
( 5 out of 5 )

Had a nice experience dealing with them when bought a property in MK. I have used one of their mortgage advisor, Naeem, and he was a very nice professional who did his job perfectly. I would recommend them again

EE
Emily Eacott 7 months ago on Google
( 5 out of 5 )

Ryan Whittaker who I believe is new to the brown & merry team. Is excellent helped me with many questions always going the extra step and made me feel comfortable and can’t thank him enough 🙂

DC
Dominic Critchlow 7 months ago on Google
( 5 out of 5 )

Jade was Amazing from start to finish 2 days and contracts signed. Great communication, professional, understanding and extremely knowledgeable. Fantastic. Thanks Jade.. A1++++++++

GI
Gala Infantes 7 months ago on Google
( 1 out of 5 )

Stay away from this agency, specially Ellie and Emily.

They don’t find you a property and take a large deposit that they don’t refund. …

AW
Adetokunbo Wahab 7 months ago on Google
( 5 out of 5 )

Andrew Graham is a total legend. He was very professional and was able to help us secure a flat in a week. He’s work ethic and that of his team was second to none. Thank you Andrew

KD
Kimberley Dean 7 months ago on Google
( 5 out of 5 )

Brown & Merry have been wonderful to us over recent months and that’s to all staff! From finding our dream home with them to moving our current listing from another estate agency where we had a terrible experience, the communication and …

JC
Jennie C 7 months ago on Google
( 5 out of 5 )

I am very pleased with the service I have received from Tayla and Andrew at Brown and Merry Leighton Buzzard. They are very professional and easy to communicate with. They respond quickly and efficiently to any issues I may have as a …

PF
Penelope Fraser 7 months ago on Google
( 1 out of 5 )

I went to view a property with my family. I had previously spoken to the agent Tayla and provided my details. At the property, we filled in the form to put an offer on the property. Everything seemed to go well! The following afternoon I …

AC
Andre Carvalho 7 months ago on Google
( 5 out of 5 )

We didn’t buy a house from Brown and Merry but we used the mortgage advisor service. Naeem is a very good professional, he was always available and tried to find the best options for us aswell. We choose him and it was the best thing that …

KP
Kt page 7 months ago on Google
( 5 out of 5 )

Tayla from Brown and Merry, Leighton Buzzard office has been more than helpful. She has really taken the time to ask me detailed questions and has given excellent customer service. I will definitely use Brown and Merry again and recommend to friends.

SC
Sheniz Carr 7 months ago on Google
( 5 out of 5 )

Tanya from Brown and Merry Estate agents is by far the best estate agent I have ever had the pleasure of dealing with. …

JA
Jessica Allingham 7 months ago on Google
( 5 out of 5 )

I just popped into the office in Leighton Buzzard to enquire about renting a property and ask some general questions. I spoke to Tayla who was incredibly helpful and cooperative. Hopefully within the next couple of weeks she will be able to help me find a one or two bed property in the Leighton Buzzard area to move in in August.

RB
Ryan Battams 7 months ago on Google
( 5 out of 5 )

Excellent customer service from Tayla Honour! Made the registration to find a property for me, my brother and my disabled father seem like a piece of cake. Must be the best customer service I’ve had in years. Here’s to you getting that well earned bottle of prosecco! Absolutely deserved.

JI
Julie Inch 7 months ago on Google
( 5 out of 5 )

I have recently met both Andrew and Tayla at Brown & Merry and their service has been top class! I found a property last Saturday that had only just come online and knew that I needed to view as soon as I could. Unfortunately, my partner …

JD
Jamie-Lee Defty 7 months ago on Google
( 5 out of 5 )

We recently started looking at a rental property after seeing our house whilst we decide on our next move. Having been out of the rental game for many years we naively thought we’d have the pick of the bunch. It became apparent this isn’t …

BJ
Becky James 7 months ago on Google
( 5 out of 5 )

I spoke with Tayla Honour this afternoon and she was a breath of fresh air. By far the most helpful agent I’ve spoken to in town and filled me with trust that she’ll help me find a property. Clear, straight forward, friendly and personable, I couldn’t have asked for better assistance.

NK
Nicola Keady 7 months ago on Google
( 5 out of 5 )

Awesome team! Sarah & Helen helped me so much with helping me buy my dream home:) while selling our house! Plus very patient with the kids 🙂 Mike really put us at ease when we signed our contract and took some great pictures. Alex was an …

AT
Alex T 7 months ago on Google
( 5 out of 5 )

Naeem in the mortgage advisor team has been brilliant – we’ve had some complicated circumstances and he’s worked hard to find us a suitable lender. He’s kept us in the loop, replies to all of our emails no matter how trivial the questions …

NE
Nicholas Engelbrecht 7 months ago on Google
( 5 out of 5 )

A big thank you to Brown and Merry Leighton Buzzard whom we recently helped us move into our flat. The team were always very professional, friendly, and quick to attend to queries and concerns, keeping us at ease. …

AJ
Alex Jones 7 months ago on Google
( 4 out of 5 )

Brown and Merry Leighton Buzzard have been a pleasure to deal with when moving into my new rented property. Andrew in their team was really helpful and made sure we had everything we needed prior to move in date. Would definitely recommend using them to a friend!

EA
Estera Amalia 7 months ago on Google
( 5 out of 5 )

My partner and I were looking for a place to let and the agency, especially Tayla, made this a nice experience. They were very helpful and prompt with their responses and we could move into our new place fast. They are one of the best in the lettings domain. Tayla made everything easy for everyone. Could not recommend them enough.

KM
kathyryn mcourt 7 months ago on Google
( 5 out of 5 )

I was happy to have delt with a lovely individual. Tayla Honour.
She helped me and my partner move homes without stress. And was able to answer any questions as well. She was very bubbly, and kind and friend and just overall made the whole experience very enjoyable.

GS
Graeme Scott 7 months ago on Google
( 5 out of 5 )

I purchased my new property through Brown and Merry. I dealt with Sarah from my initial viewing through to completion. She made the whole process incredibly easy and straight forward. She was always contactable, including weekends and …

ED
Ellie Dowler 7 months ago on Google
( 5 out of 5 )

Me and my partner have recently moved into our new home through you guys and Tayla H was amazing with the warmth and professionalism she provided. Truly a credit to the business! Thankyou so much 🙂

J
Jw 7 months ago on Google
( 5 out of 5 )

Excellent service from brown and merry estate agents
I recently moved into Leighton buzzard and it was my first time moving which I thought would be a stressful …

J
Jo 7 months ago on Google
( 5 out of 5 )

Our initial house sale fell through after 12 weeks just before exchange, Sarah went above & beyond (working evenings & weekends) to secure another sale within 2 weeks. This ensured we didn’t lose the house we had fallen in love with. We …

NW
Nicola Welling 7 months ago on Google
( 5 out of 5 )

Brown and merry, good choice of agent. I met and dealt with Mathew quinney. Throughout the whole experience of looking and renting a property, I felt at ease. Mathew was extremely helpful and considerate. He was always there when I had …

PT
Personalized Touch 7 months ago on Google
( 5 out of 5 )

Excellent service from Reece at brown and merry!
Me and my husband bought our first home through brown and merry, as it was our first time I though the process would be stressful but Reece answered all our …

RB
roach bass 7 months ago on Google
( 5 out of 5 )

I spoke with Tayla from brown and merry today. The purpose was to register myself for letting purposes and I found tayla to be very kind, cheerful, courteous and helpful. …

DA
Dale Akerman 7 months ago on Google
( 5 out of 5 )

Extremely happy with the service provided by Brown & Merry Estate Agents.
My dealings with Andrew at this estate agents was without fault, very friendly and professional. We moved in a lot quicker than I would have expected. …

JH
John Hughes 7 months ago on Google
( 5 out of 5 )

I’ve recently rented a flat through brown and merry in Leighton Buzzard. From the start after my initial call to them about vacant properties of which I spoke to there agent Mathew Quinny they were very helpful Mathew in particular. His …

GW
Glen whaley 7 months ago on Google
( 5 out of 5 )

Had a viewing with tayla lettings. and honestly is was one of the best viewings I’ve had. She made me and my girlfriend feel really comfortable and genuinely felt like she was interested in us and will help us with future viewings

NR
Nigel Rayment 7 months ago on Google
( 1 out of 5 )

Appalling Customer Service. When we decided to sell our property we where so impressed but the surveyor that came out to value, also the photographer. We’ve recivied one phone call in months from the office, sadly we’ve had one viewing …

D
Dawn 7 months ago on Google
( 5 out of 5 )

Looking for a new rental property we have been more than pleased with our interactions with the lettings team this week. Taylor and Andrew have been helpful and accommodating in organising a viewing for us. Taylor showed us around the …

AP
Antonio Pinto 7 months ago on Google
( 5 out of 5 )

Friendly and professional branch!
Thank you for all the job done.
Thank you most to my mortgage advisor Naeem Zaman, always available and helpful in all the circumstances, thank you for being my side in all of this journey!

DP
David Pike 7 months ago on Google
( 1 out of 5 )

“Incompetent” would be a generous description. Avoid at all costs, that goes for Taylors and Connells as well as they are all part of the Connells Group. …

KS
kamil slomianowski 7 months ago on Google
( 5 out of 5 )

Brown & Merry it’s definitely the best estate agency in Leighton Buzzard!!!
Great portfolio of properties and very professional service.
We were lucky to meet Rebecca and we are very pleased how she manage to help us to buy our new flat. We can recommend them to anyone who want to buy hassle free.

HS
Hakan Samuel 7 months ago on Google
( 5 out of 5 )

Thank you Matthew! We have been placing our property on the market for a few years with different agents, you have been excellent right from the beginning, have been on the ball with everything and communicated very well throughout by mails …

AP
Allison Purkiss 7 months ago on Google
( 1 out of 5 )

What a shame that the team promised so much but failed to deliver – no feedback on viewings, had to push them time and time again to get viewings and then they sent people who clearly could not afford our property. We had to show people …

KM
Kirsty McGiff 7 months ago on Google
( 5 out of 5 )

Sarah and Helen have been fantastic – they’ve not only sold my house at the price I was hoping for, but now there’s a delay on my new home (new development) they’re helping me to find a temporary rental property to see us through. Buying …

ND
Nicola Dundas 7 months ago on Google
( 5 out of 5 )

After being let down by a landlord on the day of signing I was pretty deflated and had lost hope in finding a quality property for me and my two children. I was moving out of my marital home and had no idea where to start with a rental …

OF
O.J frazer 7 months ago on Google
( 1 out of 5 )

incompetent staff. accepted an offer then was told later on the next day that it was given to someone else. Poor communication as agent has been desperately avoiding answering my calls and emails. i would never recommend this agent to anyone.

AB
Alex Benson 7 months ago on Google
( 5 out of 5 )

I enquired about a flat, and received a call from the estate agents very swiftly after (I emailed on a Sunday and heard back first thing Monday). They were super friendly, very efficient and arranged a viewing very quickly. Really good service!

DK
Dinar Kale 7 months ago on Google
( 5 out of 5 )

A reliable, honest and trustworthy mortgage advisor Alex Clifford..
We recently purchased house with using Alex Clifford services as a mortgage advisor. We didn’t know Alex but decided to meet him for a chat after suggestion …

LM
louis meaning 7 months ago on Google
( 5 out of 5 )

Had an excellent experience viewing with Reece. provided a very relaxed and friendly viewing experience. Has always been very responsive and helpful with any contact we’ve made with him since.

JS
Jessica Shellet 7 months ago on Google
( 5 out of 5 )

I went on a viewing with Tayla from lettings and she was so happy and helpful as well as informative. I was quite nervous about changing estate agents but Tayla made me feel confident about the possible change

DS
Debbie Sharp 7 months ago on Google
( 5 out of 5 )

Met Tayla yesterday whilst viewing a rental property. She is extremely professional, informative and helpful. She went above and beyond to help with the let. Well done B&M for employing Tayla in such a customer focussed role.

DT
Dean Tyrrell 7 months ago on Google
( 5 out of 5 )

Tayla was so friendly and enthusiastic. She did a fantastic job taking us around the property and talking us through the process. She was so helpful and approachable, a real asset to the company 😊 …

JD
Justin Deaville 7 months ago on Google
( 1 out of 5 )

Brown and Merry will say almost anything to get you to take a property. Sadly, once I’d moved in, their management was hopeless. …

SG
simon getley 7 months ago on Google
( 5 out of 5 )

These were our 2nd estate agent and what a difference having an experienced and professional team makes.
We couldn’t have asked any more from Brown and Merry Leighton Buzzard, they …

RK
rose kimani 7 months ago on Google
( 5 out of 5 )

Me and my daughter were looking for a new rental accommodation, and we were very please with Tayla and Andrew, who helped us through out the process of our tenancy application. I would recommend Brown & Merry to anybody looking for rental, or buy properties. Thank you

GS
Guy Strangways 7 months ago on Google
( 5 out of 5 )

Went in this morning to discuss rental properties with Tayla who was very helpful in getting to understand my circumstances and what I am looking for as a first time rental. Very professional and friendly service.

EM
Emma McAspurn 7 months ago on Google
( 5 out of 5 )

We have just bought and sold through Brown and Merry and they have made one of the most stressful parts of our lives that little bit easier. We dealt with everyone in the team at some point and all we’re helpful but Becky definitely stands …

KA
katey aylward 7 months ago on Google
( 4 out of 5 )

We sold our house with Brown and Merry very quickly and they kept us informed along the way. Helen was always available and helpful when I spoke to her.

KA
Kate Andrews 7 months ago on Google
( 5 out of 5 )

My review is based on my mortgage advisor, Alexander Clifford.

Until we met Alex, my partner and I were pretty clueless when it came to …

VL
Vikki Lane 7 months ago on Google
( 5 out of 5 )

Tayla from Brown and Merry has been beyond helpful! She’s so responsive and is helping us to find a lovely home. Would highly recommend!

IM
Ian Macleod 7 months ago on Google
( 5 out of 5 )

Having. moved some 16 times over the years it was a pleasant surprise to find the service from Brown and Merry so good. Sarah dealt with the entire process putting us in touch with excellent efficient tradesmen. She was available at all …

JP
Jessie Parrott 7 months ago on Google
( 1 out of 5 )

Twice now I’ve been dealing with B&M, with 2 different branch. First one was really pressuring me to get their solicitor and exchange date while solicitor didn’t complete everything but I thought ok maybe it’s down to the person, not the …

MT
Matt Tritton 7 months ago on Google
( 5 out of 5 )

Matt and Beth in the lettings team have yet again been FANTASTIC. I had one of my properties with another local agent for 5 weeks and within two days of being with Brown & Merry I had 2 offers and a tenant by the end of the month. Will be using them again!

JF
Josh Floodpowell 7 months ago on Google
( 5 out of 5 )

Matt from Brown & Merry was extremely helpful, top guy who helped us secure our first property. Very communicative, and was attentive with our needs, very grateful for his help, would use /recommend.

SA
Sheilla Allbright 7 months ago on Google
( 5 out of 5 )

Absolutely brilliant service. Would highly recommend the team at Brown and Merry in Leighton Buzzard. Martin and his team were exceptional. I switched to them after a poor experience and they were always professional, attentive and nothing was too much trouble. 10 out of 10 .

SC
samantha cole 7 months ago on Google
( 5 out of 5 )

Tayla from Brown and Merry has been super professional, friendly and informative right from the start of the application process. I feel like me and my son are in safe hands to find our next place to call home ☺

AL
Alexandra Littlejohn 7 months ago on Google
( 5 out of 5 )

My husband and I met with Rebecca on the Sales team. She was the best Estate Agent that we met within the area of Leighton Buzzard. She had an excellent knowledge of the houses that we went to see. Her level of professionalism put us at ease with the whole process of buying. Thanks again Rebecca!

IL
Ian Low 7 months ago on Google
( 1 out of 5 )

Promises the earth and delivers nothing. Worse photographs taken of the property where my wife had to instruct how the photos should look in order to sell the property, something that my 11 year old could do better! …

B
Ben 7 months ago on Google
( 5 out of 5 )

Bought and sold through Brown and Merry with a smooth and easy transaction. This is in no doubt down to sales agent Becky. She made the whole thing a pleasurable experience and kept us updated almost daily. She’s a credit to the branch and comes highly recommended!

RC
Rod Carden-Lovell 7 months ago on Google
( 5 out of 5 )

I am a Landlord and my property is being handled by Andrew Graham in the Leighton Buzzard Office. He is excellent. He is proactive, friendly and easy to deal with. He responds quickly to inquiries and problems. He is a real bonus to the LB Office.

RE
Rachel Edwards 7 months ago on Google
( 5 out of 5 )

We bought and sold through Brown and Merry. They were fantastic throughout and always kept us up to date and informed. Rich was brilliant and made the stress of moving home a much easier experience for us. Thank you!

GM
Gill Murray 7 months ago on Google
( 1 out of 5 )

I’m very sorry to write this as I hate being negative with businesses, but this is a max 2 out of 10 for us in terms of selling our home. Terrible customer service, minimal contact, I had to call to get viewing feedback. We have taken our …

GO
gabriel oprina 7 months ago on Google
( 5 out of 5 )

After several weeks of phone calls and searching on real estate websites to rent a flat, I called an ad posted by this agency and was the only one that called me back as they said.. and from that moment everything went smoothly and quickly. Very serious and excellent customer service. Thank you !

JN
James Neal 7 months ago on Google
( 5 out of 5 )

Helen at Brown and Merry has been absolutely fantastic helping us with our first home purchase. Highly recommended.

LA
Leian Alphonse 7 months ago on Google
( 5 out of 5 )

Tayla Honour at Brown and Merry was very professional and gave me all the information I needed when looking into renting a property. Highly recommended.

JC
James Cregg 7 months ago on Google
( 5 out of 5 )

Tayla and lettings are fantastic, we had a viewing today at a lovely property we are hoping to rent, they answered every question we had, would definitely recommend them.

SH
Susie Hoy 7 months ago on Google
( 5 out of 5 )

Brown and merry team at leighton buzzard have been amazing.I can not thank them enough for all they’ve done for us. i would recommend them to anyone

JS
Jeni Snell 7 months ago on Google
( 5 out of 5 )

I am currently looking for a house in town and I have some quite specific location requirments. Sarah has worked so hard to help me find this house and although this is ongoing I have been really impressed with her support. sarah has really …

LS
Lynn Smith 7 months ago on Google
( 5 out of 5 )

Can I just say Sarah has been absolutely amazing
10 out of 10 stars .we sadly was selling my in-laws house due to bereavement .sarah has been so helpful and there when we needed her ever step of the way …

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