Buddy Loans reviews

Same as the previous review, a vile company. I was a guarantor for my daughter, due to personal and health problems she couldn’t make the payments so it fell to me. As someone has mentioned before, they don’t do proper credit checks, …

I don’t take loans out but I have been with this company now for 2 years and they are the best. I have health issues and they been beyond understanding and today proved even more that they are the best. Customer Services always the best …

Very good experience I dealt with Chris who was extremely helpful with helping me understand what being a guarantor meant as I have never done it before. Everything was processed very quickly and very professionally. Also big thank you to …

Hi am extremely happy with the kind and reliable service i have been given by Buddy loans.
I was battling with this for a month with other companies and having a guarantor …

This is the 3rd day now and I’ve heard nothing back I emailed yesterday to ask how long the process may take due to stating its 24hrs I totally understand how busy you are and I’m happy with the indepth checks you do. Could anybody email me …

Having had a complaint with Buddy Loans and the FOS all I can say is the communication and customer service from the complaints team has been absolutely shocking. Mollie Taylor who is a Customer Resolutions Manager is completely rude and …

Absolutely fantastic service!
Amazing communication and money was in my bank straight away after being approved as a guarantor! …

Was accepted as a guarantor for my daughter who was struggling to get a loan elsewhere and was in need of a new car as hers was dangerous! …

Fairly quick and easy to set up and sort out. Friendly staff who keep you updated on the process as well as their members login where you can keep track of your application. Only issue I found was my first guarentor was declined with ample …

I could not reccomend buddy loans more, they are efficient at solving your debt problems, friendly, professional and prompt.
Within 3 days of initially contacting them I had consolidated all my debts. …

Securing a loan was very easy and straightforward. I applied late on Saturday and got my account credit before close of business on Monday. I am really happy I came across buddy loans. I’ll definitely be recommending you to others.

This company is vile! They mis sold loans to customers without proper checks and credit checks. They owe me a lot of money along with thousands of other people but have gone into administration and have no funds to cover the cost of what …

Chris was very helpful and gave us immediate attention. He guided me through everything without pressurising me Very friendly and made us feel comfortable. Interest rate is high but you expect it when it’s hard for someone to get help …

Applied because my credit is not the best (which I’ve been trying to improve) but having recently moved house I needed money for carpets etc.. and this was a brilliant option. The interest rates are very reasonable and after speaking to a …

Each team member I spoke to during my process was cheerful which in this time of uncertainty is very refreshing. My application went through. Alison deserves so much credit for her positivity such a sweet voice.

“ Avoid like COVID19 “
It does not matter how desperate you are, please! please! don’t do it, unless you want to lose everything that you have….they are not your buddies!!! …

Absolutely fantastic from start to finish, amazing attention to details very thorough and you can really tell they want to help you and do their very best to find the right solution. They actually take time to listen!!! …

Avoid this company like the plague, everything is fake! Here is my story:

I applied and got refused by them months ago, because of my guarantor, OK. This …

The lack of communication between them is ridiculous was in discussion to try to sort out a payment holiday while unable to work and explained that i was trying to live on universal credit… They took the payment anyway leaving me without …

Took out a loan for 18 months. Took about 4 days in total to complete. I am near the end of my loan repayments were quite fair £75 per month for £1000 loan. Lower than the likes of amigo and tfs. Staff always happy to help. No issues when having to call. Very good service

Avoid at all cost, I applied for a buddy loan as the advert looked and sounded to good to be true. A bunch of cowboys playing with people’s emotions. Myself and my guarantor provided all the information they required, spoke to a very blunt …

Accepted as a guarantor for my friend who was struggling to get a loan elsewhere. Smooth process and not as bad interest rates as I thought. Decent people to deal with as well. I’d happily recommend to others.

i got a loan from buddyloans was 3 day process – even though they state 24 hrs they are very slow and dont get back to you. you are constantly chasing them up to see whats happening. i had all my documents in by 1st day. Chris did speed things up but i found Nathan didnt call me back i had to call to find out what was going on

Took into account what my loan was for and helped me get back on track. Explained everything and helped me understand it all. Looking forward to paying back early for the effort shown. Appreciated thank you. Special thanks to Nathan who went out of his way to help and ensure everything was correct

When dealing with Buddy Loans, I spoke to quite a lot of there employees for various reasons, I found all of them equally, friendly, polite, great attitude, very helpful & professional in every way. …

Iv never had a problem with buddy loans but I can’t get hold of anyone at buddy loans I tried every number they have on website and all I get is when phoning that, …

Buddy loan is the best ever loan company I have had to deal with.
Very understanding,
Easy to be accepted …

Load of rubbish.

They love to emphasise on the whole “if a friend or family member trusts you, …

Shocking company to deal with. I have just missed a payment due to being laid off and guarantor being furloughed at her work so neither could afford payment. Gave them plenty notice. Continual harassment, trying everyday to take payment out …

I experienced some challenges however Danielle Thorner has been exceptional in terms of support and
Professionalism, working to resolve my queries. …

I have tried to call a number of times within the open hours stated on website (9am – 5pm)
No answer, no response. …

Dealt with Kayleigh for my Buddy Loan and she not nothing less than amazing! Super friendly and explained everything so thoroughly. Would highly recommend!

Tbh it wasn’t done as quickly as I hoped but I had an amazing customer service person called Kaylie who just made what could have been a much more difficult experience very smooth!

Great experience from start to finish….i dealt with Chis who was just great…very understanding and not judgemental in any way, which other companies often are.. understood that my credit was poor but we talked it through and my loan was approved …would definitely recommend Buddy Loans…

I was unfortunate to have been refused for a loan. I did call them up again and wanted to explain my situation more in details, since it still showing on my account profile that I should call them up and they might reconsider the …

Spent hours trying to sort it out, guarantor got accepted and all went through okay all until the very end when apparently my guarantor didn’t meet criteria…
Car is still off the road due to this, not happy. …

Would leave 0 stars but can’t, accepted me for a loan, then told me because of what I am using it for they have declined me, was for consolidation, surely if I’m paying it back i can chose what i spend it on, wouldn’t waste your time if that’s what you want it for. Won’t be recommending.

If it’s good for your buddy its good for us- if your buddy earns a fortune that is! Why blatantly lie?? My guarantor was retired with a £700 a month pension and a 1.1 Million net worth. Not good enough. Shambles

Any communication with Buddy Loans was a pleasure, with promptly returned calls and questions answered as necessary. I would have no hesitation in recommending Buddy to others who need someone to support a loan application.

Applied on a friday had the money in my account on the tuesday evening, i was sceptical , however to
My surprise i was accepted, with my partner who is on benefits( medical reasons) …

5 star service , straight to the point, no muckinbout… will help u in anyway they can. I got served by a chap named CHRISTOPHER who was really helpfull and kept me updated on everything. got the money within hours which is a big help .. i would recomend buddy loans to any1 who is looking for a gurantoor loans. thanks and cheers .

Disaster!!! Just like most of the people that had to deal with them , they played with me . Even though me and my guarantor sent them everything they needed , they checked my credit file and got refused because I they said that the other …

I was the guarantor during the process and found Dan who I spoke with very easy to understand, knowledgeable and had good humour. Everything was explained thoroughly and to a good quality.

From the online application form to the professional services I personally received from Chris the Buddy operater who was empathetic, courteous, and efficient. To the quick response and desicion and payment. Thank you.

AWFUL company.
Staff are rude and manipulating. Accepted one minute and then turning round saying you don’t meet the criteria. False advertisement, been trying to take a loan …

Pathetic company left me waiting for days with no answer only to find out they’ve declined it when I’m more than capable of making the payments and have a garuntour. EVEN IN YOUR RESPONSE YOU DONT HAVE A REASON OR AN EXCUSE AS TO WHY YOU …

I got a loan out from them in Feb 2020. The process was very smooth and everytime I have had to get in touch with customer service, they do their best to help!

A friend’s loan was a very good choice, the employee Chris contacted me quickly, everything was explained, Chris was very polite and friendly, the money reached my account within 2 hours, I recommend 100%.

Absolute waste of time. DO NOT APPLY WITH BUDDY LOANS was very stressful dealing with these people.
“Need a loan but the answers no? Come to Buddy loans” and the answer will STILL …

Really simple dealing with Buddy Loans the representatives were very clear and went through the process ensuring that I understood my obligations. Very quick and easy to deal with.

Needed a loan for a new car no hassle very professional only needed a few documents to process everything paul was very friendly and talked me through everything I needed to know once accepted the money was transferred fast would definitely recommend

Just got my much needed loan sorted from Buddy Loans. Nice and friendly service and impressed and relieved with the speed it got all sorted. Really grateful, thanks.

Great stuff did took there time and very thorough was nice to acruelly speak to human being’s who understand financial situations differ for everyone would definitely recommend!!

The team were amazing and specifically Sean & Daniel who I dealt with. They fully understand my situation and answered all of my questions.
Thank You

Was a very easy experience. Christopher was 10 star. Very professional , Frendly and very helpful.
Will recommend to any one.
Thanks Buddy.

Extremely good customer service, down to earth people and always trying to help! if you’re struggling for a loan I would highly recommend this company!

Alison Jellicoe made the experience very pleasent and made sure I understood everything as a guarantor. Highly reccomend and brilliant customer service.

I was called a liar by a team member . They never understood and ignored my emails and situation. Still expected payment during the global pandemic after I lost my job due to covid-19.

I love everything about buddy loans. The services from their staff was excellent and they are quick in giving you loans when you have a buddy to guarantee for you with an OK credit score.

Really friendly experience got approved straight away, the msn i spoke to Chris was lovely too!

I had a great experience with Buddy loans. The person I spoke to was helpful and it was so good to have a conversation with a human being.
Thank you Buddy loans.👌😃 …

I’m very happy to have gone to buddy loans, from start to finish the people that i spoke with were very helpful and professional. I would recommend buddy loans to anyone that wanted professional help with any money worries. Thanks

I paid for these people to get me s loan.They are liars and take your money with no loan. I ask for my money back 3 weeks ago. No money back
Went to bank to file fraud on these people.

Customer service was very attentive and listened to my needs…i was very impressed with their work…i we use again if need be..

Absolutely horrendous service wouldn’t recommend them to my own worst enemy. Can only imagine how bad it would have been dealing with them if id entered into a contract with them if this is how bad they are before hand

Jazmine the sales advisor was nothing short of professional and excellent. Made the procedure fast and she was super friendly

Chris @ buddy loans who dealt with my loan from start to finish was professional and the level of customer service was excellent.
I would highly recommend buddy loans.

Thanks Dan, for very easy and quick service I definitely recommend Buddy Loans very good customer service and I got money same day wich is amazing…

As a guarantor, took my money EVEN THOUGH I said I have NO money to spare until the end of the month. They did not have my permission to take this money out of my bank. DO not go with this company, they are a sham and do not care about the customers needs at all

Had a women on the phone called Kelly I think she very rude the way she handles situation doesn’t care or even ask about your financial state depends money there and then and then threatens to call you guarantor, all the other members of …

They falsely call themselves Direct Lender BUT
Company is a broker, for second I submitted my application I was bombusted with messages, calls , lenders who offered their services …

I can’t fault the customer service they have been brilliant through some tough times.My account manager,Charley has been great!!thank you

They say “if your buddy trust you. So do we” but in fact even with the most wealthy of guarantor they won’t accept you unless you earn over a certain amount

Absolutely awful company, staff are rude and clearly untrained, loan accepted one minute and rejected the next. Absolutely avoid like the plague.

Super easy to go through, very polite and received the loan very quick. Deffo recommend

Was a quick and easy process and I got my money within 2 days. Would defo recommend

Just got my loan sorted with buddy. Nice to deal with and pretty easy process. Would recommend.

Very thorough & informative, my first time using Buddy.. A pleasant experience in difficult times for many 🙂 Thank you

Quick and thorough. Slightly higher interest rate than some others., however fair given the circumstances. Would Defo recommend.

What a joke . Deny receiving completed links from guarantor , deny calls from the guarantor, talk down to you on the phone , one employee even laughing as he put the phone down . Do yourselves a favour and avoid these muppets