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Write a ReviewThe estates and planning department are just shambolic 10 months enquiry into landownership, tried to e mail, raise request for call backs and zero response. But my council tax goes up. Utter shambolic waste of tax payers money.
Embarrassing service. Direct lines no answer. General line no answer. Everyone is clearly too busy slobbing at home in their pyjamas to pick up the phone. …
The wait time on hold for someone to answer the phone is ridiculous. Been on hold now for 40 minutes to chase up something that should of been sorted 2 months ago. What has happened to the services at Chorley?
Chorley Council on the whole are OK but do lack some in Public Security with regards to the local kids who ride their bikes and Escooters in the shopping area with no regard for safety of shoppers
The housing officer should be removed from her job at chorley Council she is an absolute disgrace for what she has done and said, putting people in the wrong bands and the way she treats the vulnerable and disabled is a dam right disgrace, …
I called to pay for my green bin .I called and was 1st in the queue but never got to speak to anyone after 20 minutes I put the phone down. Later in the day it got worse 3rd in queue after 45 minutes I gave up .no good calling and hard luck if you can’t use Internet.
Called on 15th of September regarding housing ……me my partner have been on this ‘select move’ website since before my daughter was born, as our landlord kicked us out when i was pregnant, she is now nearly 6months old…….living with …
Trying to get through is so difficult after hearing a long message you are directed to choose an option then placed in a queue it took ages. The service is poor and despite making comments on the service. Customer service seems to be a low priority. It really needs to improve,
very poorrecord of waste collection..my green bin has been ignored for the last 2 weeks and was missed 5 weeks ago as well. cannot get through to any department on the phone for hours ..poor customer services
We ordered a new green bin at 1pm and it was delivered at 3pm and our old bin taken away. What a service.
Failed to collect our garden waste not the first time I can understand they may be understaffed with covid but twice.
Very bad service from building control they try penalize you. Unprofessional behaviour waste of space. Big thumbs down Chorley..
When you ring they just put you on hold even someone picks up the phone and says i will put you through and puts you back on hold for ever.just the waste of time
The advisors need to be totally honest as I wanted to speak to this particular case officer and she were a supervisor and got told from the operative staff on switchboard that she’s busy on the phone and she’ll get her to ring me back as I …
Always do their best to help me, lucky to have such a well run council
Abslute garbage. Rung at half 1 and was waiting for it to connect to an advisor for over half hour. Ended up giving up and switched phone off. Cant imagine Chorley council being that busy. Disgrace.
I called them regarding my issue, but unfortunately they were not there and asked them to cal me back. They didn’t cal me back in 6 hours. Very bad service 👎👎👎👎👎 …
Very bad customer service and will never give you a proper update.
Brilliant local council. Very proactive in promoting local buisnesses. They organise lots of family friendly events
Been attempting to contact Chorley Council on line – unable to do so as keep getting message saying its not a safe site. Come on Chorley – get it sorted.
Chorley Council answered my call quite promptly and efficiently
Bad service of recent… if I get penalized for you not ringing me back .. I will loose my shizzneh
Working hard to make Chorley the best place to live
Chorley Council have been outstanding in dealing with any queries I have had.
Very helpful 👌👍Do a good job😃. Can’t please you all😱 …
All family Lving Chorley ,too much food choices
Always polite and professional a very good council
As local councils go, Chorley council is one of the better ones.
Super helpful