Cineworld Cinemas average reviews all over the web

3.7
Total Reviews 80

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    30
  • 4.0
    22
  • 3.0
    11
  • 2.0
    9
  • 1.0
    8
Cineworld Cinemas reviews breakdown:
Google
3.7
80

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80 Cineworld Cinemas reviews on Google

T
Tracey 9 months ago on Google
( 5 out of 5 )

Had a fantastic day at Cineworld. We watched “Plane” What a Great Movie it was. Well worth watching. Staff were really helpful. 😊😊 …

SS
Sam Smith 9 months ago on Google
( 2 out of 5 )

Went on a whim to watch a 4DX film. Ordered online all good.

I get there and there are two people working the kiosk. One person in front of …

RX
Robin Xavier 9 months ago on Google
( 4 out of 5 )

Normal 2D screen (5) had spacious comfortable seats. Sound was a bit unbalanced. Picture quality good. Air conditioning was a bit strong so would be cold in just a T-shirt. Clean toilets. Free parking

AP
Anivedh Paul John 9 months ago on Google
( 5 out of 5 )

Awesome imax experience. Easy accessible theatre.

HM
haze marina 9 months ago on Google
( 1 out of 5 )

Some staff have such a bad attitude the rudeness was absolutely disgusting, zero customer service but beyond that just general courtesy and manners seriously lacking. Why work in a hospitality …

LM
Lorna morris 9 months ago on Google
( 5 out of 5 )

This is my families favourite cinema! We have unlimited cards so experience this Cineworld often every month… staff are friendly. Many screens to cater for lots of different movies, as well as great selection of food. The free car park attached is a great bonus- with restaurants close if we want to have a bite too.

AY
A Y 9 months ago on Google
( 4 out of 5 )

Great place to come and watch movies. Toilets stink though. Be sure to always book tickets as a member/sing up. Don’t use check out as guest option. Otherwise should you need to cancel or reschedule you can do that

PN
P N 9 months ago on Google
( 1 out of 5 )

Decided to have a treat and watch a film. My poor experience started with trying to purchase a ticket using the self serve machines, that failed. Then wanting to purchase ice cream, all but three of their large containers actually had any …

RW
R W7 9 months ago on Google
( 4 out of 5 )

None of the automated ticketing machines were working and the particular screening / seating area were I saw the film was too cold with the air conditioning set below normal room temperature. Other than that, everything else was fine and to the usual standard.

RA
Robert Alan Carter 9 months ago on Google
( 2 out of 5 )

Would be nice to enjoy a film without sitting down in a mess from the previous people/ screening.
To top that, you get a middle-aged woman thinking it’s ok to put her bare feet on the head rests.

A�
Alicia “Tantrum Artist” Rose 9 months ago on Google
( 5 out of 5 )

Was a wonderful experience, it eas clean, popcorn was fresh, seating is beautiful (no path in the middle of seating) though it looks like it online… well I did go 4dx so maybe normal screen seating has stairs down the middle. Pic quality banging, toilets were clean, staff polite and friendly. No faults really

LB
lorna bartley 9 months ago on Google
( 5 out of 5 )

The newly revamped cinema was really inviting. It has a sit down coffee shop, a snack bar where you can get “proper” food and drinks along side the usual cinema snack bar where you can buy your popcorn and cinema snacks and drinks. The …

RN
Ray Nae 9 months ago on Google
( 5 out of 5 )

Fantastic! Came here to watch avatar: the way of water for the IMAX film-fest 2023, it was gorgeous! The cinema has easily accessible parking underground, which has free parking. The staff were very kind towards its customers. When we went …

NA
Nala Abidemi 9 months ago on Google
( 5 out of 5 )

Staff was really pleasant. The theater and bathroom was clean. There’s a really great view on the top floor overlooking the crossing and industrial park. Great for date night

SM
Selina Mulugeta 9 months ago on Google
( 4 out of 5 )

I had a really good experience here. At first my code to watch a film was not working on the web and I called up Cineworld Enfield and spoke with a very helpful employee who helped ensure I was using the website correctly. It was also such …

NC
Nathan c 9 months ago on Google
( 3 out of 5 )

Overall it’s fine gets a bit busy seats are pretty mid. During the film I was watching I kept hearing a generator which was quiet annoying. Overall it’s okey

DP
Dez Pez 9 months ago on Google
( 3 out of 5 )

Very disappointed with this venue! Had a bad experience trying to get my 16 year old daughter into an 18 film ! Could not belive the audacity off the member of staff who caught us out! Back in my day they would call us little whipper …

LC
Laurentiu Chiriac 9 months ago on Google
( 5 out of 5 )

Nice cinema just the staff for buying food on cinema hall is to slow. We spent around 20 minutes to buy the food. We did have just 2 customers before us but the guy at the till was so slow. If you want to buy food from there I suggest you to make sure you’re well early enough to have time before the move starts.

SR
Samantha Rodgers 9 months ago on Google
( 1 out of 5 )

This place is a disgrace. We are Unlimited Customers. We turned up, waited for ages to get our tickets checked by five members of staff who were just having a conversation and not paying us any attention. We eventually took our seats, …

JG
Julie Griffith 9 months ago on Google
( 3 out of 5 )

Always a problem with this venue. Today, there was water on entry and my friend nearly slipped. The self-service ticket machines would not accept cards and when reported, were told there was a problem with them. Bought tickets at the food stand and customer service was good.

WM
Wadza Mac 9 months ago on Google
( 3 out of 5 )

Okay cinema. Screening rooms are clean. Toilets are never clean, they are always blocked and smell.

AK
Ali K 9 months ago on Google
( 4 out of 5 )

This Cineworld does its service to the public.

There is Starbucks here and it is fabulously amazing. Must pay them a visit even …

BB
Barbara Bewley 9 months ago on Google
( 1 out of 5 )

A couple of questions: why did the manager (Waqar?) move the assistant who was dealing with our queue somewhere else and then leave all the customers waiting in that queue without any explanation? We didn’t know whether to stay there or …

AA
Alina Acodrinesei 9 months ago on Google
( 2 out of 5 )

Need to improve. First cleaning: toilets are disgusting, and the lift too,second: food services. Offers on regular sizes ,but no regular sizes available…Ask for mixed popcorn received salty one, after a big debate in relation with what I …

MM
Mark Manning 9 months ago on Google
( 4 out of 5 )

Love this place with big and spacious rooms. The sound is superb, making this out go to cinema in the area

TC
Tessa Cowan 9 months ago on Google
( 1 out of 5 )

Paid over £40 on tickets alone for the “IMAX experience”, clearly no one paying attention in the “projection booth” as it was blacking out for a few seconds followed by a flash displaying in neon shades of pink and green of the film. …

OI
Omar Iqbal 9 months ago on Google
( 4 out of 5 )

excellent cinema clean spacious wonderful imax screen and sound. But £6.85 for a large popcorn is ridiculous and thankfully a one off treat for me as I take my own food and have been for years the costs of food at all cinemas is simply unjustified.

L
Lee 9 months ago on Google
( 3 out of 5 )

A cinema, with your typical overpriced tickets and overpriced food. Sticky floors as well and seat booking that isn’t adhered to. I’ve had my seat taken several times. An older lady accompanied by an older gentleman had taken my seat when I …

GT
GEORGEE T Boom 9 months ago on Google
( 1 out of 5 )

30 mins of adverts before the film??? Why advertise the film starts at say 19:30 when it actually starts at 20:00. You have to sit for half an hour!! Not only that, I went to a unlimited screening and thought I could be 15mins late because of the of adverts, to find it didn’t have any ads and I missed the first 15mins!!!

R
ruby 9 months ago on Google
( 1 out of 5 )

booked to see a film a week prior, got a confirmation email, turn up and they tell me the screen is not working so the film isn’t on, screen has been like this for a week and they still didn’t send me a single email to tell me beforehand. …

OV
( 2 out of 5 )

Some snacks and food was out of stock, which was disappointing, like ice blast and nachos.
The IMAX screen 8 had a constant red flicker throughout the film at random moments. But consistent. That was distracting and clearly a technical glitch.
Please fix !

AM
Andreea Mihailescu 9 months ago on Google
( 5 out of 5 )

As always, every time we go to Cineworld, we have a great time. Great food choices, clean screening rooms and polite staff.

HS
Hilal sude aktas 9 months ago on Google
( 3 out of 5 )

A decent Cinema, but not the best experience. Very messy and dirty. The staff was kind. The chairs were dirty and broken. But at the end of the day the tickets are a good price, and there are a good amount of food and drinks.

CK
( 4 out of 5 )

Good free parking, downstairs mens toilets closed was a pain and the staff closed the serving counter at 9pm although the film didnt finish until 22.50.. I almost had a falling down moment as I was there at 9.02 trying to buy some drinks! 🤬 …

ZC
Zachary Cohen 9 months ago on Google
( 4 out of 5 )

At £21 a ticket (3D iMax) I was pleasantly surprised to find out the popcorn and drink (although already extortionate) hasn’t appreciated in price too much (~£10 for a large drink and popcorn). I haven’t been to the cinema since pre COVID and had a great night out. Thanks Chinnyworld

FF
Fast Food Runner 9 months ago on Google
( 2 out of 5 )

as a long term member Cineworld and i been going to this one in Enfield for 20 years so I will start with the GOOD
1 you have free parking if you can find a space that is, not all Cineworld …

IS
Ibo Sanci 9 months ago on Google
( 3 out of 5 )

It’s really a basic cinema there isn’t anything about it to call it a good experience unlike other cinemas. Floor was sticky and the seats are not the comfiest.

PA
patricia ayari chaibi 9 months ago on Google
( 3 out of 5 )

Over all a good experience. The majority of staff are friendly and the Starbucks team are excellent.
Let down by the lift regularly being out of action and the ground floor disabled …

D
Delia 9 months ago on Google
( 2 out of 5 )

Bit disappointed with the concession stand, I wanted to regular drinks, but they ran out of regular cups, which is not my fault but bad ordering, I suggested to give me a regular drink in the large cup, they couldn’t do that, so I had to …

PJ
Paul James 9 months ago on Google
( 3 out of 5 )

Served by good bus and rail links this multiplex is a popular local cinema. The facilities are generally good and food and drink is largely what you expect at average over-priced cinema cost. Seats are comfortable with some IMAX screens. …

JB
John Barzey 9 months ago on Google
( 4 out of 5 )

It costs me more to attend this cinema but the decor and hospitality and cleanliness is such a step up from my local one

AY
Andrew yull 9 months ago on Google
( 5 out of 5 )

Soon as you walk in the lounge areas , it ‘s like being in Vegas or something like that,screens are great , Imax is King.Prices are a bit high….

CP
Christine Persaud 9 months ago on Google
( 4 out of 5 )

I have been a patron of cineworld for many years, however, it’s nothing like it used to be. You can’t knock the movie theatre itself but the atmosphere has changed dramatically. There are no longer seating capacity to wait until your movie …

CC
Chanel Chi 9 months ago on Google
( 5 out of 5 )

IMAX screen is amazing, never too packed, popcorn taste great

BC
Brendan Cox 9 months ago on Google
( 3 out of 5 )

Just needed a coffee and a Starbucks is located on the first floor. Not been to a Cinema, to watch a film in years.

LA
L AY 9 months ago on Google
( 2 out of 5 )

Not enough staff working and just in general very dirty.

K
Katy 9 months ago on Google
( 5 out of 5 )

Friendly and attentive staff. Everywhere was spotless and well-cleaned. Would come back again.

SI
Safirah Irani 9 months ago on Google
( 5 out of 5 )

My second home – free parking is great but on busy days they could be manned for safety. Variety of food places like Pizza Hut . The cineworld cinema complex is due for a refurbishment but staff r friendly and helpful. I love it !

SC
Sasha Cirket 9 months ago on Google
( 4 out of 5 )

Nice big cinema, only thing I will say is the bloody air con is a joke in there my arm went cold to touch, I was cold throughout the whole film, couldn’t wait to leave, other than that all is good

NS
Nelly SV 9 months ago on Google
( 2 out of 5 )

A number of the seats had left over pop corn. Clearly shows the hall was not cleaned after the last movie. Very disappointing to come to this multimillionaire company but witness something so disgusting as if there were not enough cleaners or the cleaner could not be bothered.. I don’t think I will be back.

SH
Simon Hockley 9 months ago on Google
( 5 out of 5 )

Ideal place to see a film… I guess.. not enough staff on the counter to buy refreshments, always a long queue

JT
jake thompson 9 months ago on Google
( 5 out of 5 )

Great experience watching m3gan and the staff was so friendly and helpful definitely upgraded since I was last there 😀 …

NR
Nivi Ravindran 9 months ago on Google
( 5 out of 5 )

Plenty of screens and show times available for movies. Has an underground car park with lifts that take you straight into the cinema which is a huge plus!

BT
Besarta Tusha 9 months ago on Google
( 5 out of 5 )

We have been here a couple of times and every time we come, we have an amazing experience,
People, food etc
Very good

EC
Evelyn Carbungco 9 months ago on Google
( 5 out of 5 )

The place was very clean and an outstanding staff and every time I come, I enjoyed it a lots

TG
Toria Gibson 9 months ago on Google
( 4 out of 5 )

Very nice and clean
Chairs are a bit uncomfortable and it was a bit chilly

TS
The story corner 9 months ago on Google
( 5 out of 5 )

I use the cinema lots. My children love it here very clean and unlike some cinemas it isn’t cold inside

MK
Mustafa Kulle 9 months ago on Google
( 5 out of 5 )

Excellent cinema. I highly recommend.
It has really improved since I last came here a few years ago. …

HS
Hawa Selma 9 months ago on Google
( 4 out of 5 )

Enjoyed the experience there good hygienic toilets fair potion of popcorns for a fair price great stuff definitely recommend

TL
Tai LAU 9 months ago on Google
( 4 out of 5 )

Big spacious cinema and a convenient car park located right next to it.

MS
Magz Santino 9 months ago on Google
( 4 out of 5 )

It’s a cinema.. chairs aren’t the comfiest but it does the job.. my only complaint is that they don’t turn on the heating so when I watched a film the other day I was freezing in the screne.. appart from that was fine

JG
Jordan Gyan 9 months ago on Google
( 5 out of 5 )

Loved the film I selected, very comfortable Cinema.

MS
Muhammad Sanan 9 months ago on Google
( 5 out of 5 )

Very nice 4dx

JC
Jhuztine Casota 9 months ago on Google
( 5 out of 5 )

Not crowded, enjoyed 4DX and IMAX. Clean and comfy.

JC
Juan Cuartas 9 months ago on Google
( 1 out of 5 )

Hi where do I begin, one of the worst experience at this cinema, if you are thinking of going to see a film please avoid SCREEN 6, is as HOT as an oven is the first thing you notice, the second is the screen itself, there are WRINKLES in …

TB
Tian Blake 9 months ago on Google
( 5 out of 5 )

This cinema has the beat 4DX! I’ve been to a quite a few and I’ve enjoyed this the most. Snow, wind, rain and A LOT of movement on the chairs. Be prepared and warned! You can turn the water off if you like but that would defeat the purpose. …

RP
Rithesh Panicker 9 months ago on Google
( 5 out of 5 )

Went thier to watch Avatar 2 in IMAX 3d. The experience was out of this world.

PG
Paul Gray 9 months ago on Google
( 4 out of 5 )

Great cinema to see the latest movies, they just need to employ more staff on the drinks and refreshments, the queues are always long.

LR
Laura Richardson 9 months ago on Google
( 5 out of 5 )

Absolutely lovely! Abit pricey but the 4d x exp is good

MH
MD Hasan Rahman 9 months ago on Google
( 4 out of 5 )

Excellent environment. Bit hard to get to for some bus routes.

C6
CyrilPlayz 656 9 months ago on Google
( 4 out of 5 )

Fully reopened, except lift from car park that is broken more often than working.
Service can be slow but it is more because of punters who never know what they …

LA
Linda Adetula 9 months ago on Google
( 3 out of 5 )

Not a lot of choices of films, but hopefully once things go back to normal, post post-pandemic it’ll get better. Friendly staff, nice to see young people with good customer service and willingness to help. Prices are up like everywhere else …

JW
Jill Wright 9 months ago on Google
( 4 out of 5 )

A comfortable venue although the cinema could have been warmer. Easy to park there which makes a huge difference to my wish to go there.

JJ
Jamal Jama 9 months ago on Google
( 5 out of 5 )

Loved the experience, of going to my favourite cinema. Staff wonderful attentive, and truly wanted to help me,for an older person that was great. I will be back no doubt 5 stars

BX
Brishh X 9 months ago on Google
( 5 out of 5 )

Great relaxing atmosphere, really enjoyed ourselves.

AA
Ather Abbas 9 months ago on Google
( 5 out of 5 )

Standard 2D, 3D and IMAX 3D screens. More than 15 screens. Free underground and outside parking. Very busy in holidays.

PB
Paulina Bakhshayesh 9 months ago on Google
( 5 out of 5 )

Much better & more friendly then Vue.

GK
Greg Kucharski 9 months ago on Google
( 4 out of 5 )

It’s aging Cineworld but currently there are some refurbishment works going on. Overall it’s not bad at all. If you are not unlimited member it’s quite pricey as it’s over £12 per ticket and snacks are expensive too. Best option is to join …

CP
Christine Perkins 9 months ago on Google
( 2 out of 5 )

Saw Death on the Nile and enjoyed what we could hear of it. It was extremely quiet and a speaker appeared to not be working. I was unable to escape to tell staff and no one else complained apart from my 21 year old sitting next to me who …

GM
G Matthews 9 months ago on Google
( 4 out of 5 )

Almost empty, so perfect for me.

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