Clarks average reviews all over the web

4.4
Total Reviews 80

Average reviews from all platforms

Average Rating 4.4

Average reviews from all platforms

  • 5.0
    53
  • 4.0
    17
  • 3.0
    5
  • 2.0
    1
  • 1.0
    4
Clarks reviews breakdown:
Google
4.4
80

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80 Clarks reviews on Google

MM
margaret marsden 8 months ago on Google
( 5 out of 5 )

We had reason to visit this shop on Saturday morning we were dreading going because we had a reason to return a pair of shoes. We should not have worried we were served by two ladies who we have nothing but praise for. Their customer …

AA
Amina Ashraf 8 months ago on Google
( 1 out of 5 )

Very very bad staff today 1st February.
I brought 4 pair of shoes. But today when I went back after 5 days to return 2 of pair because it hurts my both kids feet from the top, as usual she asked do …

KH
K H 8 months ago on Google
( 5 out of 5 )

Can’t thank the girls enough for their help every time I’ve been in for shoes for my little boy.
Rochdale Clark’s store is by far the best service you’ll get! …

AK
Arfan Kamora 8 months ago on Google
( 5 out of 5 )

Excellent store with a great sale one convenient location.

AK
arfan Kamora 8 months ago on Google
( 5 out of 5 )

Excellent store with some Great offers on shoes.

CD
Caitrin Dunne 8 months ago on Google
( 5 out of 5 )

Absolutely fantastic customer service from Sandra . Really took the time and had so much patience for 2 kids who kept changing their minds. Customer service at its best! Highly recommend. Thank you.

SE
Stuart Egan 8 months ago on Google
( 5 out of 5 )

I love Clarke’s shoes. I go back time and time again. The staff are always extremely helpful and attentive. Live my new boots ..

DL
Diane Li 8 months ago on Google
( 1 out of 5 )

Only putting this as 1 because you can’t give 0.
Went in on Saturday with my son who is 2. Upon walking in all three members of staff ignored us and continued talking in the back before a male came out. …

SR
Sian Redwood 8 months ago on Google
( 5 out of 5 )

Excellent service as always! Dealt with promptly and efficiently, staff so pleasant and had a lovely chat with the children.

MA
M Azhar 8 months ago on Google
( 4 out of 5 )

We’re long time customers of this shoe store. Friendly helpful staff but very strict with rules, often irritating and bordering on the ludicrous. Returning an item, paid by debit card, requires the actual card owner to be present, even …

SF
Shirley Feighery 8 months ago on Google
( 5 out of 5 )

Love the shoes and the assistant was fantastic, had no problems, even though the child had never had his feet measured before. The assistant was very polite, respectful and friendly. I would recommend you buying clack shoes for your child and I recommend using the Rochdale store

DG
Debbie Garvin 8 months ago on Google
( 4 out of 5 )

Nice place but disappointed with the choice

AL
Anastasia Lobella 8 months ago on Google
( 5 out of 5 )

The 2 lady’s working today were amazing trying their hardest to find a size 6 brogue for my father sadly none in stock but they tried everything in order for him to have them Saturday and customer service was 10/10 thank you for a pleasant visit under sorrowful circumstances it helped more than I can say

JS
Jo Strachan-O’Donnell 8 months ago on Google
( 4 out of 5 )

On more recent visits the staff have been very friendly helpful (this hasn’t always been the case). They don’t seem to have much stock and we do tend to have to go to another Clark’s store or buy online which can be a bit of a faff, but other than that it is usually a pleasant experience.

MF
meerab fatima 8 months ago on Google
( 5 out of 5 )

Nice brand top quality shoes

CC
Christine Carter 8 months ago on Google
( 4 out of 5 )

I was taking my granddaughter for her school shoes and it was very busy, we had to queue for a while but when we got in there was 5 places for children to try on, it was your space and nobody else could sit there. The service was excellent as usual.

GM
Gail Marshall 8 months ago on Google
( 5 out of 5 )

I had a amazing experience today 16/10/20 . I was at the rochdale branch. I was served by sandra, she went out of her way bringing g different sizes to ensure that I was totally happy with the boots I bought . It had been a while since I shopped in Clarks but I will definitely go back and tell my friends. Gail Marshall

CB
christine boxley 8 months ago on Google
( 5 out of 5 )

I love the atmosphere here although there is an epidemic spoiling the way we have to be aware of iwas able to wander around and view the styles of shoes i was greeted immediately and was able to ask about pair of slippers i had seen …

ZA
zaheer aslam 8 months ago on Google
( 5 out of 5 )

Excellent staff, cheerful, Joanne was good, bought 2 boots and got another 10% off my third, excellent value, good quality, I’m thinking of getting my trainers from there as well.

GA
Gary Armitt 8 months ago on Google
( 5 out of 5 )

Really pleasant experience under these difficult circumstances. The staff were really pleasant and attentive which was difficult given there were a selection of morons refusing to wear masks and arguing with the staff.

D
Draven_76 8 months ago on Google
( 5 out of 5 )

Really friendly and helpful. My little boy is always nervous about having his feet measured but the sales associate who dealt with him was incredible

BK
Biggy Khan 8 months ago on Google
( 5 out of 5 )

Nice clean shop quality foot wear. Staff always happy to help store is in the exchange shopping centre lots of parking spaces

LE
Lorraine Egerton 8 months ago on Google
( 5 out of 5 )

To the lady in clarks shoe shop Rochdale, sorry l did not ask your name, she was so helpful to me, she is a credit for your company

GW
Geoff Walker 8 months ago on Google
( 3 out of 5 )

I used to buy nothing but Clarke’s shoes, but now they’re very expensive and a pretty limited range, too.

AR
Alana Robinson -Lloyd 8 months ago on Google
( 4 out of 5 )

Took my Grandson for his first fitting and school shoes and was as happy as I was when I took my own children many years ago, other shops should have helpful and patient staff like they have

SS
Shabnam Sardar 8 months ago on Google
( 1 out of 5 )

Unfortunately there is not an option for ‘no stars’. Very poor service from manager, she desperately needs some customer relations skills- unhelpful, miserable and unprofessional are some words I would use to describe her.. won’t be visiting ever again!!!!

SR
Sandra Richens 8 months ago on Google
( 5 out of 5 )

Great fitting service for children’s shoes. Great quality shoes and last much longer than cheaper brands.

SD
Susan Davey 8 months ago on Google
( 5 out of 5 )

Sandra was very helpful, she brought a variety of shoes for my Granddaughter to try on, even though only 2 pairs were tried on. This was the Rochdale store

JS
Jane Stansfield 8 months ago on Google
( 4 out of 5 )

Very helpful manager. I hope the shop moves to the new riverside complex or may get forgotten about and close which would be a shame

RM
Raz MoTaz 8 months ago on Google
( 5 out of 5 )

Friendly and helpful staff. They were really good with my hyper child. Thank you so much

OF
Olga Filippova (ZhuZhik) 8 months ago on Google
( 5 out of 5 )

Very good customer service and good shoes with good quality. I love it and recommend for other people.

KC
Ken Cobby 8 months ago on Google
( 2 out of 5 )

Too expensive for main stream shoppers, occasional sales with good reductions, need to look at their pricing policies before they start to decline like all the other major stores.

PB
Paul Bass 8 months ago on Google
( 5 out of 5 )

Good place to go if you want to buy some footwear. Dont bother if you want anything else.

CM
Christopher Mitchell 8 months ago on Google
( 5 out of 5 )

Great place for to buy your shoes for every occasion. Fantastic quality to please everyone..

MA
Mohammed Asghar 8 months ago on Google
( 3 out of 5 )

Good shop staff great under current situation with covid but unfortunately hardly any stock

LG
Lynda Gilmour 8 months ago on Google
( 5 out of 5 )

Lovely shop , Paula was really helpful !! Would recommend for measuring children’s feet .

SH
Samina Hafeez 8 months ago on Google
( 5 out of 5 )

Super comfy shoes and lovely service

DB
Diane Bennett 8 months ago on Google
( 4 out of 5 )

Very helpful member of staff who tried hard to find what I wanted. Unfortunately my size wasn’t on stock.

RE
Ryan Evans 8 months ago on Google
( 5 out of 5 )

A Good honest shop that’s been round for years serving good quality shoes for decades

AA
Ashfaq Ahmed 8 months ago on Google
( 5 out of 5 )

Offering you a Huge Selection of Shoes Trainers and Sandals .Excellent customer service. 😊👍 …

TT
Tania Taylor Carter 8 months ago on Google
( 5 out of 5 )

Excellent service here today. As always, but they really went above and beyond today. Thank you.

SR
Stuart Russell 8 months ago on Google
( 5 out of 5 )

Great shies kis love them fab staff

Z
Z1H 8 months ago on Google
( 5 out of 5 )

Bought shoes from here a few times been very helpful on each occasion. Thanks

ZQ
Zamra Qayyum 8 months ago on Google
( 4 out of 5 )

Helped me out in pinch
Needed a some laces
Staff are friendly

MR
mike revell 8 months ago on Google
( 5 out of 5 )

Friendly staff, and grabbed some bargains in the sale!

SB
Sam Butterworth 8 months ago on Google
( 4 out of 5 )

Excellent service very busy still too pricey

WC
William Clarke 8 months ago on Google
( 5 out of 5 )

Friendly and knowledgeable staff not cheap but quality footwear.

SS
Sheila Stirrup 8 months ago on Google
( 5 out of 5 )

StaGood fitting comfortable shoes for both adults and children. Nothing too much trouble for staff

AF
Andy Fairhurst 8 months ago on Google
( 5 out of 5 )

Friendly staff very attentive even though the store was packed

PC
Peter Crabbe 8 months ago on Google
( 4 out of 5 )

Fast service, quality goods.

AH
Alyshea Hodgson 8 months ago on Google
( 5 out of 5 )

Edna was amazing! Really helpful saleswoman, and the shoes were lovely

JG
Janet Greenwood 8 months ago on Google
( 5 out of 5 )

Great staff & good selection of men’s shoes

ES
Edu Solid 8 months ago on Google
( 5 out of 5 )

Try it you might like it, superb prices and bargains

KE
KhaL eeF 8 months ago on Google
( 4 out of 5 )

Bit expensive but super helpful and good quality shoes for kids.

DG
Danielle Gilchrist 8 months ago on Google
( 5 out of 5 )

Very friendly and helpful staff. Quality shoes.

CP
CRAIG PHILLIPSON 8 months ago on Google
( 3 out of 5 )

It’s OK I guess but it’s not really my sort of taste. But each to their own

SC
Shirley Clarke 8 months ago on Google
( 5 out of 5 )

Very helpful staff at both the Southport and Rochdale shops

JS
Joanna Siedlarz 8 months ago on Google
( 5 out of 5 )

Very good quality shoes

SD
Sarah Dobson 8 months ago on Google
( 4 out of 5 )

Good quality shoes, n it expensive but well worth it

AA
ali abbas 8 months ago on Google
( 3 out of 5 )

Great staff……not sure about the processes though

JS
John Smith 8 months ago on Google
( 5 out of 5 )

Very good service nothing too much trouble

NB
Natalie Batich 8 months ago on Google
( 4 out of 5 )

Good service and range of shoes and products.

ZS
Zeeshan Saleem 8 months ago on Google
( 4 out of 5 )

V good quality but price is very high

NM
Nicola Murray 8 months ago on Google
( 5 out of 5 )

Fantastic service
Great choice of shoes

FS
Faruq Shaffi 8 months ago on Google
( 5 out of 5 )

Excellent friendly staff and good service

MF
Marilyn Fairhurst 8 months ago on Google
( 5 out of 5 )

Excellent service at a very busy time

KP
Kristian Perry-Adams 8 months ago on Google
( 5 out of 5 )

Bought my son his first pair of mini kicks here.

JM
Jo Maddock 8 months ago on Google
( 5 out of 5 )

Good selection ,temp tingly priced .

PW
Philip Watkinson 8 months ago on Google
( 4 out of 5 )

Sale on at the moment up to 50 percent off what’s not to like

PF
Paul Farnworth 8 months ago on Google
( 1 out of 5 )

Expensive poor quality goods

JD
Jules Delany 8 months ago on Google
( 4 out of 5 )

They sell shoes don’t you know!

NP
Neil Porter 8 months ago on Google
( 3 out of 5 )

Ok but it needs a larger range of shoes to look at.

SM
Susan Martin 8 months ago on Google
( 5 out of 5 )

Very helpful. Friendly staff

BB
Barbara birtwistle 8 months ago on Google
( 5 out of 5 )

Went in have a look in the sale

CJ
Chand Jami 8 months ago on Google
( 5 out of 5 )

Always nice and offers on shoes

TB
Tommyaida Boland 8 months ago on Google
( 4 out of 5 )

My wife gets her working shoes their

DN
Dastageer Namazee 8 months ago on Google
( 5 out of 5 )

Its amazing product and amazing staff

WR
wendy Rivera 8 months ago on Google
( 5 out of 5 )

Good service.

ES
Ellie Shaw 8 months ago on Google
( 5 out of 5 )

Very helpful assistant

ZI
Zain Ilyas 8 months ago on Google
( 5 out of 5 )

Bought my dads shoes from here

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