Connect Housing Association Limited reviews

Honestly, the actual company itself is mid, it’s not the worst not the best. However Liz that works there is absolutely wonderful. The reason they get 5 stars today is just because of her. She’s willing to help always, I know if I call and …

A massive thanks to Chloe Fuller, she has been been absolutely amazing throughout my stay with rent connect. It was always comforting to know that she was on the other end of the line should you need to speak to someone to get things …

Had a few issues with the radiators and Stuart Moss, maintenance officer, promptly got in touch with me to arrange a date & time to complete the work. He explained the issuesand how he would fix them. He is very knowledgable & confident in the work he does, great personality aswell. He did a great job. I appreciate you Stuart.

Stuart came to work at our property today. He was on time, kind and did the job very well. He was very nice to my dad who struggles with speech problems. He is very friendly and does the work with all his heart. Highly recommended 👏🏾👏🏾 …

Jo Scott is a absolute legend from the moment I moved in Jan 2021, she has been a godsend any query I had she has sorted, even if it wasn’t as soon as she could sort she kept me in contact the whole time. …

I have Never ever had any Customer service with any company that matches the support and commitment provided to me by Joanne Scott from Rent Connect. She has gone above and Beyond any expectations that I have ever had for any Customer …

Having now worked with Rent connect for 5+ years I have always found them to be very responsive. Of course, there are times when dealing with there clients which are challenging however after building a strong relationship with Jo Scott any issues are always sorted quickly. I have no hesitation in recommending them

Always attentive to maintenance issues, friendly people who communicate well. Jo Scott is the lady I have been in communication with through Rent Connect, and she has been fantastic in supporting me following residence through this company!

OUTSTANDING CUSTOMER SERVICE!!

I’ve been currently living at my property for a little over 4 months, at the …

Very polite and courteous gentleman who came today to check out on my washing machine related issue.
Professional and very nice, he provided me with detailed explanation of what had …

Absolutely awful company. They put tenants in your property who completely trash it. They are very slow to react and extremely poor at communicating. Would never rent my property through this company again …

We had a property inspection on Tuesday 27th September and have to say that the guy who came, Stuart moss, was brilliant. He was very polite and made everyone feel at ease. Definitely a credit to the company.

Fantastic service,prompt to reply and attend to sort out my issue with a leak under the kitchen sink,fixed within an hour or so of reporting it.
I also had an issue with a blockage in the bath plughole,Stuart sorted it …

I couldn’t have asked for a better property manager than Jo Scott who had been absolutely brilliant througout my tenancy. She has always been available to deal with queries, and had shown genuine concern and care in all she does. It has …

I am truly grateful for this company and the apartment was fabulous. Thank you for helping me get on my feet. I’m now in my permanent place and finally ready to start a new chapter in my life

Dear team of “Rent Connect” company,
I am very much appreciate your work.
Especially with me, Chloe Fuller is very welcoming and friendly. She is always …

I had been renting a property from rent connect for just over a Yr and is 1 of the best I’ve rented so far. Jo Scott was amazing with me she helped me with serval things and was on point with everything. Jo Scott made my life a lot easier and less stressful. Thank u so much for your support and I highly recommend yous.

Rent Connect services was a good experience with myself and my family. Special thanks goes to Joanne (Jo) on all her prompt responses to my calls and needs. Although our stay st the property was temporal, I’ll recommend rent connect to anyone who needs their assistance.

Outstanding customer service I received yesterday. So I had a visit from a engineer today to have a look at my hob and within minutes he told me the problem but not only that he fixed my bathroom door handle and I thought one of my living …

During my stay with RentConnect I was fortunate to deal with Mrs Joanne Corrigan, who is well organised, kind and caring, promptly efficient and responsive to tasks required such as repairs ect… she even has a great sense of humour, which …

Rent Connect is a very professional and responsible business, providing high standard accommodation facilities to local authorities. The team at Rent Connect including Dan, Jo W, Jo S and Chloe are fastastic, always there to provide their …

I had an issue with a broken light fixture, it has now been sorted.The engineer Graham was great very friendly and fixed the problem quickly. Very happy!

Chloe fuller was absolutely amazing throughout my stay even though it wasn’t long also brilliant communication when I had a few issues she got them sorted very quickly for me and chloe is very polite and easy to talk to and made me feel …

This is an awful company that sends ex offenders into our building turning it into a slum. They don’t screen people at all. The business is designed to help slummy landlords have free of charge constant rent while their property being …

I spoke to a very pleasant young lady today called Chloe in Rent Connect, she was exceedingly helpful, and it was a joy to speak to someone who appeared to be enjoying her job. Praise where praise is due and thank you!

Dan has been working with some of our properties for a few years now. Always great communication and any issues are dealt with promptly and efficiently. Keep up the good work, it’s much appreciated.

Had Stuart Moss come out to the property. Very helpful and polite. Credit to your company

Katie Leaper
We’re so grateful and gratitude for your quick response and great support
Dr.Mohammad Altaiea

Shocking, don’t pay final rent payments and refuse to take any responsibility for the property being trashed. DO NOT USE!

Nothing but awesome support whenever I’ve needed to contact them. Chloe from RentConnect is always an absolute pleasure whenever I need help and always makes sure my queries are dealt with fast and appropriately

AVOID RENT CONNECT AT ALL COSTS!! THEIR TENANTS HAVE WRECKED MY PROPERTY!! GAVE NOTICE AND THEY STOPPED PAYING RENT!! THE DIRECTORS DAN AND CAROLINE DO NOT RESPOND AND DON’T TAKE CALLS!! I DO NOT THINK ANY OF THE POSITIVE REVIEWS ARE GENUINE! I WOULD GIVE ZERO STARS IF I COULD!

Had several months in emergency temporary accommodation in a property managed by Jo W. Any issues were dealt with promptly and she was always a pleasure to deal with. Can’t fault the service received.

Great service, from rent connect. Engineer sent by rent connect was prompted and equally carried out a very good and swift job on replacing bath taps.

I have been renting my properties through Rent Connect for the last 6 years and find them very professional and rent gets paid on time. I have no hesitation in giving them more of my portfolio as and when they come available.

Moved to a new property with a leaking boiler, Chloe gave me a call and Sam came and fixed it straight away. Very quick and got the job done 🙂

Great team, Trustworthy, easy to approach, sort out issues quickly, Jo Scott very professional recommend, Dan man of his word, takes properties quickly, no loss of rent days, rents always on time, competitive rents paid long term rentals +++++

Issue with the window was sorted promptly. Stuart was brilliant and had the job sorted in no time.

I have been working with Rent Connect from Simpson & Partners for a few months now and Dan is always professional, helpful and quick on getting everything done, well done! 🙂

I was in a property provided by Rent Connect, and as I no longer live at the property, I’d like to say that it was a pleasure living there and I’d like to give a mention to Jo Corrigan for being so honest and decent towards me. Thanks Jo.

Very satisfied. Joanne Scott has gone above and beyond for me, such a lovely kind lady. Can’t thank her enough for all of her help.

My dealings with Chloe have been first class and she is a pleasure to deal with, knowledgeable and a credit to Rent Connect.

Currently renting through them and they are honestly the most unprofessional managing agent I’ve ever had to deal with in the 23 years of renting and paying rent on time. Not only do they find any excuse not to repair what needs done in the …

Waited for half an hour just to pick it up even though it was already payed for. Absolute hassle to set it up because of misscommunication

We have been using Rent Connect for over 4 years. Always found them professional and quick to respond. Would highly recommend.

I am thankful for Rent Connect. They are on point and a friendly team. Shoutout to both Jo C & Sam!

they paid the rent till we gave them notice , then they stopped so they used the deposit as last month rent . their tenants have always been low income people, on benefits,only came from the council , people who never cleaned the property, …

Commenced working with Rent Connect 3-4 years ago I was apprehensive at the beginning but can honestly say a very professional business
Any issues they inform me and are resolved
Looking forward to growing the business further

Stuart very polite and had explained why he had came. And had taken note of the condition of the house.

I have never ever came across a company like this poor customer service, the employees are rude, unprofessional can speak to you how ever they like, basically take their frustration at you. You can’t make official complaint, the same …

I have being dealing with Rent Connect for many years and will continue to do so, always a prompt and professional response to any question or query I have.

I found all the staff to be very helpful and to act quickly to any problems that I had.

Can’t say anything more then you gotta love this lady she one in a million Liz Burrows

Daniel it’s an amazing person when it comes to deal with the lettings

Excellent customer service
Very efficient and deal with problems as soon as possible.

Great company. Good management

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Good company , good service .

Already used several times outside Europe. Excellent service, even sent to your home