drydensfairfax solicitors reviews

Just had a email off this company saying thank you for registering with us, I didn’t even registering with them, wo how they have my email address and the ability to to register me is interesting to say the least. …

These cowboys are a laugh to say the least 🙂 they sent toilet paper out with the threat of court action on a tiny debt that is 15 years old to my wife who has been paying an agreed amount every month since 2008 ….needless to say it’s in …

They chase you for debts that they have no original agreement for which legally means their clients cannot pursue the debt as they do not have any signed agreement. I total and disgusting, illegal disgrace. Always ask for paperwork and agreements otherwise, tell them to buzz off and stop bullying people.

This company should be shut down. Their underhand practices and blatant lies. People on phone need some serious customer service training as they show zero empathy and are rude and condescending, …

Lovely to see the one stars for this company, these put a charging order on my property and haven’t spoken to me for 7 years and before that never invited me to court. Now they represent the parent company Arrow global who is the sister …

Told me to spend less on food so we could pay them more even though we have a toddler & a second on the way. Absolutely disgusting company

These people have been sending letters to premises for 12 years demanding money from the PREVIOUS OWNER , even sent bailiffs once .when I phoned them to get this stopped they said they would but could not go me written verification of my …

Tried to pay using the website and the automated phone system(both useless) rang the operator to make a payment, asked me far to many questions that I would never have to answer paying on line or by an automated phone system, I refused to …

Not sympathetic in the slightest but insisted I set up a regular payment or I’ll get taken to court and I’ll have a CCJ.
My husband’s been permanently signed off work so things will obviously not be …

Drydens are very sympathetic and efficient but they ask so many personal questions and spend hours reading about legal stuff and terms and conditions. Very frustrating.

Absolutely useless, do not use.. not helpful at all. Want information they have no need to have.

A Bounce Back Loan is an unsecured debt. If the company must liquidate, the lack of personal guarantees associated with the loan means it’s treated as an unsecured debt. Unsecured debts are rarely paid in full on liquidation …

If I could give zero it would still be too many stars! I’m wondering what the hell the ombudsman is actually doing about this company and its disgusting way it treats people, at a time when many are suffering stress from so called cost of …

Do not ever use this bunch of thieving animals who buy debts from people who obviously couldn’t afford to pay them in the first place

Joke of a company, hounding me for a debt that isn’t even mine but one for a ex employee of mine
Called and explained I’m not the person on your correspondence and ask to remove …

Not a good initial experience. I received a letter alleging late payment but I had not even received a response to my offer. Supposedly this got lost in the post…or they sent it to the wrong address. Furious at having my personal details passed onto this company due to errors by my former employer. Shoddy operation.

I will share what I wrote in my email after I paid my last installment. 👇

“Dear Sir/Madam, …

This “company” shouldn’t be allowed to have its doors open. Unprofessional, make up their own rules… agree to payment plan and then change their mind mid way through when all payments are up to date. Utterly disgusting, shame on every person working for this dreadful place.

I don’t understand why I get threatening letters to say I have missed a payment when looking back on my statement says I’ve paid, I suffer with severe anxiety and takes me a couple of days to shake it off when receiving these letters. Please check your records properly before sending out threatening letters

This company are happy to put people into financial oblivion! In a time of crisis, this is horrific!
The worst experience I have ever had company. They have left me disgusted!!

Waited an hour before they even bothered to answer the phone.
I tried during the 60 minute wait to use the callback and it wouldn’t let me..
My call was then dropped.😡 …

Absolute joke of a company, sends countless letters about debts that don’t exist and were paid off already. Now apparently owe extra on top for missed payments charges. Try and get hold of them they don’t answer. If my 3 year old started a debt collection agency tomorrow they would do a better job. Absolute scammers and con artists.

Absolutely dreadful and very unprofessional. Want to take me to court for a debt that I have been paying without fail for 11 years as they said they’ve never agreed it. Staff seem untrained and are very repetitive.

I’m in a regular repayment programme with these people. 2 weeks ago they gave me an early settlement figure ( please remember these companies buy debts from lenders at 10p in the pound and then they try and collect the full amount) – the …

This is a joke company surely – no ability to register online like my letter asks me to, (error notice) no ability to go to contact us page (internal error notice) no ability to ring – tried two numbers both recorded messages that simply …

Bad service been trying to get through to them put me on hold for hours.
Also send me letter claiming I owe them money which I checked it on their online page the ref number doesn’t even exists.

Waiting, waiting, waiting. Do you want payment or not, just answer the emails, take the payment and release the charge order on my house, what’s more annoying is that it’s for a debt that my lovely ex wife fraudulently acquired online in my …

Can you guys report this company to FCA or anyother regulated authority?
Sending people, on the very first instance of communication, court threats in this time of pandemic. People are depressed with loss of income in each and every …

Disgraceful. Chasing a 15 year old debt, making up their own rules and mot being aware of any court proceedings behind the scenes. Absolute disgrace

Absolute joke of a company, Iv tried phoning them 5 times this week, each time the phones rang for between 30-60 mins then I get disconnected, Iv requested a callback 3 times and not had one and also sent 5 emails which surprise surprise …

Useless .Requested evidence of documents with my signature and 3 months later still waiting .Have cancelled all payments.Hooefulky they see this and actually ring me You only get a star otherwise I can’t comment

I had to give one star in order to leave a review but this company doesn’t even deserve that.
They chased a debt with my elderly parents that shouldn’t of even been chased in …

Issued a spurious claim against me where the debt was over 6yrs old, as i write this review i have been on hold for 20 mins waiting for them to answer my call, clearly a deliberate tactic. …

Very unprofessional debt collection agency. Vulnerability of clients is not taken in to account, they will send threatening letters within days of agreeing a payment. Absolute joke!

What a joke of a company. My partner arranged a payment plan with them for 1st of month from 1st march. As we get money 29th, they said she would have to phone to make payment which she did and first was taken out 28th Feb. Tried to make a …

Very similar to others, letters not received from them or the court they took me too. Mortgage shortfall of £30000 dismissed as irrelevant. Endowment shortfall. Horrible rude people.

Not very good. They don’t do as you ask. Under the data protection act. You don’t have to give your details to this company or any other company. Not only that they should have some of your details passed on to them already

bunch of clowns, payment site not working and telephone paymet not working, i have suspicions they know about this and people will fall fowl of a county court payment order which enables this company to take further action,,,lets wait and see,,,posted 09/01/2022 time 14:05

Total sham of a company. Has anyone else noticed the majority of their positive reviews aren’t even for solicitors? There’s tons of reviews for food and burgers! Looks like they bought fake reviews!

They have just sent a “Warrant of Control ” letter to my address, but addressed to a woman who has never lived here. This is their third attempt to contact the same woman, despite a phone call to them and returning mail clearly marked “Not …

Incapable of anything. Didn’t understand the basics of income tax.

After realising what income tax was and that I’d paid it on overpaid wages, they …

Shocking firm! I beat them in court and it was ordered by the judge that they are to refund me my court costs. Nearly 3 months later I’ve not had a penny. Back and forth fobbed off. I’m now having to instruct bailiffs to collect my money from their offices

Highly unprofessional company. You ask for them to contact you to confirm details and they ignore you everytime. You call and they are rude and arrogent. All I wanted was confirmation everything was done but they won’t confirm a thing…. Watch out for these idiots!

Dont answer the phone 20mins on hold..really glad u are not my solicitors you are chasing me concerning stepchange who pay my creditors about having no correspondence from stepchange who have emailed your company..now you threatened me …

Will pursue debts relentlessly. Even if the debtor had died and left nothing but debts.
Utterly shameless. They send vaguely threatening letters to relatives that have …

what a terrible company to deal with. They are not a solicitor firm, they are a proper con. They think they are very clever and constantly fishing to see if they can get anything. I dont even live in the country for 10 years and they are sending letters to my old address, Idiots

Very heartless company.. Sending out threatening letters to clients about commencing court action, after making one late payment. They do not deserve a star but just to write a comment. Causing people depression and stress all because of one late payment.

Had a few money problems and it got to this stage. But got in touch and they couldn’t help me more. Solicitors normally scare most people, but this company and especially the staff I spoke to were great

I received a letter demanding money for a company I never heard of. Are these people scammers? All the bad reviews are making me worry

Unable to take a telephone call for 2-days now. System Fault! Maybe invest in some decent cloud technology (securely work from any location, anytime on any device)

Great park for kids of all ages. Seats and benches spread around so always somewhere to sit. Toilets. Zip wire open during summer holiday. Love it.

Total waste of time waiting to speak to someone about my debt. The call handlers are rude and don’t take your situation in to account.

I have tried all different times of the day & it’s over a half an hour waiting time,I’ve even tried at 8.00 am in the morning, but I was later told you don’t answer your phone’s till 9.00 am what a joke if you open at 8.00 am why not answer the phone?? The most unprofessional company I’ve ever dealt with !!!!!!!!

This is a firm of cowboys! Not Solicitors

They don’t have a proper communication channels. They are using a so-called …

Fraudulent account set up in my name, being past from pillar to post. I have not spoken to any member of the Drydenfairfax team that knows how to deal with this situation. Terrible service, It seems to me they are so desperate for someone …

Terrible company, receiving letters I’m not paying even though I have paid and impossible to get hold of on phone or website to sort out!

This firm, which, I gather, is regularly instructed by the CSA at taxpayers’ expense, was retained to assist with recovering a debt. It failed to register the correct restriction at the Land Registry or even to notify the debtor’s solicitor …

Office staff very helpful in my time of need and very understanding to individual needs. However, this week I have been bombarded with calls from a call centre about my account destroying the good that has been done.

Bad bad people be very careful when dealing with this company not always honest and in some cases not legal in there practices.

Trying to sort out paying a debt and they never answer the phone?! On hold for over an hour before being cut off. Do you want any money or not? Useless.

Rubbish cold service. Your treated in a very poor way. Staff are arrogant and heartless.
You guys make enough money why dont you get more polite staff to answer phone calls rather than making people wait over 35mins…?

Haven’t managed to speak to someone for weeks like what is actually going on with this company but I think you should read your reviews and address the problem maybe… Ridiculous.

Wouldn’t even give it one star. Bullies, threatening a pensioner with a debt she doesn’t recall from 2014!!!!!! I found after some research this should have squashed after 6 years of hearing nothing about it

Echoing what others have said. Was on hold for well over two hours and got disconnected when answered. When they do ring back, it’s at the most inconvenient of times. Anyone would think it’s just the one person working there…

Another debt collecting firm! Don’t worry about paying them. They probably bought the bad debt for around 50p!

They sent me a form to fill in regarding the argos card I had 15 years ago no chance sorry pass it back to the idiot that sold you it

I find these intimidating 😔😔. What are they like? after reading reviews I don’t feel as anxious now …

these people are a joke.
computer automated letters where no human signs their name…….why can’t anyone sign their name huh????? …

this company as not got a clue what they are doing between them one of the worse company’s I have dealt with for customer service clad when my issue is dealt with I can see why there not many stars

Horrible company. No comprehension that people may have financial difficulties during a pandemic.

Sent my expenditure form back 3 weeks ago no reply no call with an update only to receive a letter saying its been passed to courts and further cost added this company are a joke

This company has been sending threatening letters for the debt that dosent exist.

The waiting times are shocking spent over an hour to get through to an agent. Requested call back and got a call back after 4 days. What a waste of time this form is.

They need to get their facts right!!! Do not use this company very unprofessional!

Nasty set of people. They dont even have the decency to put a name on their letters. Horrible shark firm

It now a flamming grill it was lovely staff lovely good deals on weekly x deffo going bk

Annoying, patronising staff. I am just paying my debt off then they can f#@% off..

Always polite and efficient.Been in Leeds eons and successfully so.Long may they prosper.

out and out liars. Not solicitors at all just debt collectors who lie to the courts to get what they want. No regard for people or circumstances, the worst kind of parasites.

They’ve got a job to do. But they’re fair, impartial and relatively understanding.