Felicity J Lord reviews

I have just sold my property through the Islington branch of Felicity J Lord. I am so glad I instructed this estate agent; the service was exceptional from start to finish. Without a doubt, they are the best agents I have dealt with. There …

I’d like to recommend the team at Felicity J. Lord in Islington, in particular Robert. I am completely new to the house buying process and he was happy to share tips and experiences that gave me a better understanding of how the process is likely to go. A great experience and I’m very grateful. With best wishes to the whole office.

Felicity J. Lord have provided a great experience during my property search. I’d like to give particular thanks to Robert Jermain who has been incredibly helpful during the process and is quick to respond to any queries. Would highly recommend!

We have purchased our home via FJ Lord Islington. Our estate agent Rob Jermain has been great – supportive, helpful and patient with our requests throughout the process and despite the delays caused by third parties. We have been very pleased about Rob’s support.

I have been working with Robert Jermain, and so far I have had a great experience. Always extremely efficient, fast answers and accurate information. Has helped me massively with my property search and the entire process. I would definitely …

Big shout out to Luciano Bracaliello, the Property Manager for the the Lettings Section at the Islington branch. He’s always so helpful, knowledgeable and responsive. I’m so glad my property is with Felicity J Lord because of Luciano. He makes my life so much easier. Thank You 🙏 …

Like many other reviews we have been ignored and hung out to dry with category 1 gas and electrical faults, and black mold spreading everywhere even with a child in the property. We paid for a year in advance which was a massive mistake, …

Really appreciated the support from FJL whilst we were looking for a 3-bed home. Robert Jermain was particularly helpful & responsive as our agent, and made everything super smooth and clear.

A friendly, professional and helpful team who are quick to respond to enquiries and looked after my Islington property rental and sale. A special mention to Luciano Bracaliello & Guy Williamson.

Alberto Adriani was very professional and approachable. I highly value his assistance before and after completion of the purchase. I look forward to cooperating with him on future opportunities.

First rate service from Agent Robert Jermain. He was attentive, responsive, and always available – even on his days off. Thanks Rob for the excellent service.

Rob was a thorough agent at taking us through all specs for properties we viewed with him being able to answer ad hoc questions comfortably. He was also understanding of our non-negotiables and didn’t push back on these as agents often do

Great experience with the agency. We worked closely with Rob over a six month period and he was incredibly patient and attentive.

Luciano has recently taken over for my property at FJ Lord Islington. Extremely pragmatic and very responsive, has been a pleasure to deal with and looking forward to dealing with him in the future

I was very pleased and surprised with the entire process of renting a flat with Felicity J Lord Islington. I dealt with Freddy Ludwig who was always very friendly, professional and quick at replying to any questions I had before moving in, …

We have had the best experience with Rob Jermain being our estate agent. He has taken the time to show us great properties and has been really informative about the whole process (and we have had lots of questions as we are first time home …

We had a great experience with Felicity J Lord – the online portal allowed everything to be transparent and organised. Freddy dealt with us throughout the rental process and he could not have been anymore helpful and friendly. Freddy was …

I had such a great experience with soulla and luciano they are excellent at what they do and they are also very polite and professional just want to say thank you for your help.

Alberto at FJL was a complete pleasure to work with. He was extremely professional and friendly and knew the answers to all of our questions regarding the property we were viewing. He went out of his way to make sure the viewing we had was …

Ali displayed a level of professionalism rarely met across real estate agents! The entire process was extremely smooth, from the moment I called the office until the very end. Although I didn’t end up renting through Felicity, it was an …

Felicity J Lord was extremely helpful in finding the perfect flat. They have exceptional customer service and a very quick response rate to any questions you may have. Freddy was a big help throughout the lettings process!

Had such a great purchasing experience with Felicity J Lord. After a stressful 6-month search for a property with various estate agents we finally had an offer accepted, Rob was really hands on with facilitating the purchase of our …

Sold a property through this agency. Overall a bad experience. Initially of course we had a good impression. But during the process they were rude and incompetent which cost us time and money.

James and the team at Felicity J. Lord have been exceptional from start to finish with our recent house purchase. Several complicating factors made the process a little trickier than we’d hoped but we were consummately guided in the right …

I wish I could leave 0 stars. Absolutely appalling service to tenants. We could not get any reply to numerous urgent issues for months without constantly sending follow up emails. Issues that were agreed to be resolved at the beginning of …

We had a very long process getting our flat due to some unforeseen delays that could not be helped, but James Spencer-Price helped us get over the line and ensured our chain stayed in tact! He was also extremely helpful with replies and …

We approached Felicity J Lord to sell our flat in Islington after reading positive reviews online and also as we had a good experience with the agency when looking to buy some years earlier. James looked after our sale; he was prompt, professional and straight forward to deal with. Many thanks!

Rob was really friendly and super helpful while my partner and I have been looking to buy our first home. The rest of the team at FJL have been really supportive throughout the process as well. I would definitely recommend using them if you’re looking to buy, sell, rent or lease a property!

Alberto is helping me to find the perfect flat and I couldn’t feel more supported. He understood straight away my needs. He provided me with all the info I requested for different flats showing them with patience and competence. Really appreciated his help and I am sure he will help me to find the flat of my dreams!

I’m in the early days of looking for the right property which fit my needs and Robert Jermain from Felicity has definitely been amongst the best agents I’ve come across yet. Through his professionalism he’s quick to understand what I’m …

I highly recommend working with Felicity J. Lord if you are looking to rent, buy or sell a property in Islington. …

Alberto was fantastic. He was so knowledgeable about the houses we saw, and the areas. Would highly recommend using FJLords services!

Many thanks to James Spencer Price for the help. He really did a great job making my sale as smooth and stress free as possible. I recommend him and the other people from the agency.

Freddy Ludwig was very helpful and proactive in organising the viewing during the most difficult and unpredictable time. He responded timely and answered my queries. …

Robert Jermain has been super helpful in helping me with my search. Always checking in and calling me to talk about new things in the market. Highly recommended!

Louie Kirk was extremely helpful in suggesting the right listings. A very friendly and competent agent. He listened carefully to what I was looking for and prepared a tailored offer, then effectively navigated all my viewings with a creative approach to scheduling to accommodate best possible timing. Highly recommend.

I had a really positive experience using FJLord when selling my flat. James and his team were professional, responsive and helpful throughout the process.

I have been looking for a property for the past year. I have received excellent service from Robert Jermain. He listened to what I was asking for and has sent me a good range of properties over the past few weeks. I visited two of the …

Dealt mainly with James, always professional and provided a good service. Had delays at my end with my purchase but they managed to keep the buyer interested. Definitely one of the better estate agents in the area.

Easily the best experience I have had with an estate agent in the UK. I usually rent through private landlords but Felicity J. Lord made everything so easy and the turn around was unbelievably quick. I enquired about a property on Friday …

Robert showed me a very nice property on Essex Road didn’t quite fit all of my requirements but he was very informative and knowledgeable

I am delighted to have had the excellent services of Felicity J Lord in helping us to sell our family home at excellent value. I worked with James Spencer Price who was patient, caring, understanding and kept us family Executors always up …

It’s been a pleasure being supported by James through our purchase of our property in Islington. James has been highly communicative, straight forward and has answered every question we’ve thrown at him. We would highly recommend both James and Felicity J.Lord. He and they compare favorably against other agents we’ve had experience with.

Excellent estate agent in Islington. We viewed 3 houses with Rob Jermaine. Rob drove us to the appointments which saved us a lot of leg work and gave us chance to ask questions en route. Rob was very knowledgeable about the area and also …

Liaising with Luciano Bracaliello about the flat has been a pleasure, he is fast to action, reliable and prompt.

After looking around the rental market for a while, FJL Estate Agents were a breath of fresh air. Freddy Ludwig was very quick to reply, attentive and went the extra mile to make the process easier for us. Highly recommended!

James made the purchasing of my property straight forward. He was very quick to respond and good at communicating. Highly recommend.

I’m not usually one to complain, and even as I write this I’m still inclined not to give a 1 star review because I would hate to undermine the positive aspects of the service we have received at Felicity J Lord. However the way we’ve been …

I have been a tenant at an FJ Lord managed property in Islington. Its been over 3 months since I have moved out, no checkout schedule has been provided, none of the significant deposit has been returned. No answer to calls, emails, nothing. Shocking experience and simply theft.

Okay, let’s make things clear. The first time I wrote a very positive review. Because the agency ASK me to write the review right after we moved in.
While staying in the flat and communication with the agency and landlord was …

Ali Ispir helped me with my rental property search and although I ultimately didn’t rent through Felicity J Lord, Ali definitely left an impression. He was very knowledgeable, personable and unlike the other agents I came across. I highly recommend Ali!

We had a wonderful experience with Felicity J. Lord Estate Agents, due to Adrian’s amazing and timely service & communication. He was fantastic, understanding, answered all our queries and was all around really lovely!

Recently had the pleasure of working with Ali to resolve an issue with the property they manage for me. Ali was responsive, polite and true to his word. I really appreciated the time and effort Ali spent on the matter for me.

I finally almost purchased a flat in Angel with the help of Ali Ispir. Ali was more than helpful throughout my whole process of finding and purchasing my flat. He managed to answer all of my questions and made the whole process fully transparent and easy in order for me to feel safe about my final decision and respected.

I have been working as a contractor for Chrystal now for many months and find her extremely responsive when issues need resolving. Very professional at all times and a pleasure to work with. Can tell she always wants the best for her clients which is nice to see from Property Managers.

We sold our flat in Islington with Felicity J Lord, we were very happy with the outcome, smooth process from start to finish and James and the team were very helpful and responsive throughout the process!

Robert Jermain is super informative and efficient with booking in viewings, he is also very personable and is making the search for a property great!

Robert is a great estate agent. Prompt, diligent and kind – he spends time understanding what his clients are looking for and sends thoughtful properties that match their criteria. He has a positive and can-do attitude.

I am a buyer, and so have come across Felicity J Lord whilst looking for a flat in Islington/Hackney. The service I’ve received has been exemplary so far. The team is very responsive. …

Extremely happy with Jennifer she has been looking after my property for a number of years, she is very pleasant and always very helpful. Jenny will spend whatever time it takes to explain and guide me through on any issues that arises.

Excellent experience. Robert Jermain is both thoughtful and proactive in finding quality properties which suit you. Plus brings a few good suggestions you might not have considered. Always responsive and helpful – definitely look him up if you are buying. Helped me a lot in finding a great spot. Thank you.

Robert is a very friendly and approachable estate agent. Although I only viewed one property from Felicity J Lord, Robert has remained very professional and answered all my queries.

Yesterday I attended a viewing with Rob Jermain from Felicity J. Lord. He was incredibly quick in getting back to me after I requested a viewing, was flexible and facilitated a viewing the same day. During the viewing he was friendly and informative about that property and others. I could not recommend more highly!

James at Felicity helped us find a great property. We’d lost out on another one though another agent and he had one on his books that he realised was very similar to the one we didn’t get – and is actually better and now we’re under offer. Overall a great experience with the team at Felicity so far.

I have been dealing with Felicity J Lord for my apartment search and I have to say it has been a very positive and pleasant experience so far thanks to Robert Jermain. I have been dealing with dozens of agents and Jermain is by far one of …

James Spencer- Price , the assistant manager was very helpful. He was pleasant and professional. No pushiness which you often get from Estate agents trying to woo you into using them. He came along , on time, with a smile on his face, …

I have viewed a property twice with Rob Jermain from Felicity J. Lord at Islington which we plan on purchasing! Rob was very accommodating with the timings of my visits and was happy to show me the property late on a Friday afternoon so …

I am selling my flat with FJL and the whole process has been smooth so far. I was looking for good communication and did my research and I’m glad I did. James looked after us has kept me informed after each viewing ( not making you feel no …

It has been a pleasure working with James-Spencer Price throughout the buying process. James has been very communicative and responsive, and gone the extra mile with getting back to me on all queries in good time. He is a credit to Felicity J. Lord’s Islington office. Recommended.

Had my first viewing with Robert at the Islington branch this week. We had to reschedule the original viewing due to my diary but he was prompt to reply to emails and rearrange. At the viewing he was friendly and informative. We also talked about the market generally which was helpful. Good first experience with FJL.

James and his team covered every aspect in the marketing and promotion of our home to achieve a desired result. A very high standard of service with constant communication and feedback. …

Have helped us a lot with our search for a property to buy, being transparent and informative. Robert in particular has been a delight to deal with, very kind and tailoring viewings and properties to our needs and specifications, and …

We recently put an offer on a property that was sold through Felicity J. Lord. Our estate agent (James-Spencer Price) was extremely responsive and helpful throughout the whole process. He was very flexible in arranging a time and date to do …

Both Eli and James have been quite professional. I have put my flat on the market recently and they have kept me informed on viewings and feedback. I would recommend the agents to be more proactive in searching for buyers/seller, for …

I’ve been looking at purchasing a property for over a year now and have dealt with countless agents but working with Paul has been the best experience by far. He’s extremely responsive, knowledgeable, friendly and patient. I never felt …

Communication has been utterly hopeless. We now have a longstanding complaint open with FJL property management and have little to no reply to any of our emails & phone calls. …

The worst agency I have ever dealt with. Lack of professionalism and loyalty. Chrystal and Jennifer are extremely incompetent and above all very disrespectful people. After numerous emails and attempts to communicate, I only received my …

If I could have put 0 stars, I would have done so. Absolutely incompetent and disrespectful agency !
As a good scammer, they are great as taking your money but very bad at giving it …

Had a tour of a property with Alberto Adriani.

Punctual, charismatic, organised and extremely knowledgeable about the area and property.

One of the most professional agencies I know. The agent I dealt with, Robert, was very professional, punctual and knew every detail about the property. He shared useful information / tips with me and supported me and my husband throughout this process.