Frankie & Benny’s reviews

Me and my family ate here today. It was crowded, as usual, but the staff were very accommodating. The staff are amazing, even though it was completely packed up, not once did you see any of them look tired. They really do a remarkable job …

Very good service and good for big groups. It does get quite busy of a Saturday night!
I’d order the chicken and prawn Alfredo pasta again, very generous portion. I wouldn’t recommend the buffalo Mac and cheese bites, nothing special in my opinion. More

Frankie and Benny’s is a fantastic restaurant that offers a delightful dining experience. It’s been know that one of the standout features of this restaurants is the quality of their food. The back ribs and spaghetti dish at Frankie and …

Great meal at F&B, Valley Park, Croydon. Nice restaurant. Lots of parking. We chose unlimited soft drinks, which was good value for money. Our food choices included starters of garlic bread & potato skins. Mains of cheeseburger & fries, …

I very much enjoyed my experience. The waiters and waitresses were very friendly and helpful. The food tasted very good, but was a bit pricey. I had a gift card so it wasn’t too bad, but as a treat I wouldn’t mind spending the money. Overall, it was a great meal. More

So as a top reviewer with over 52,000picture reviews let’s get into this restaurant. …

This is a classic style American diner which is nicely decorated. This time we ordered: …

Great place and food was lovely. Ribs with BBQ glaze very tasty.

One word of advice, if you have bluelight card they no longer accept it so you will have to show NHS ID in order to get discount. More

Not a good experience for us. We only went in as all other restaurants were full…and what a disaster it was…the food was awful!! I had burnt chips with my burger.. …

The vegan mozzarella pizza was 10000000/10 and the the vegan choc chip with hot cookie dough covered in chocolate sauce and honeycomb pieces was the best dessert I’ve ever tasted i rate that 100000000000000000000000000000000000000/10 More

What an amazing experience coming to Croydon Frankie & Benny’s, our waiter, Lazer, was not only very funny but was very attentive to our needs.
The food was 1st class and of very good quality, meaning it was worth every …

One of the better places to eat at Valley Park in Purley, Croydon. Even though we had not booked & were turned away at another restuarant, the staff at Feankie & Bennie’s still found us a table to sit at. From the start the service was …

Very poor customer service. A group of around 12 people went and staff was very unaccommodating and quite unpleasant to deal with, almost as if they didn’t want us in the restaurant. At the end of our meal, we were ushered out of the …

We went there at the weekend after lockdown. A bit too crowded and noisy. I ordered brownies with ice cream and tea (was tea bag). Brownies were absolutely delicious and chocolaty! Lemon tart was good too. One of my friends got a red velvet …

I really lovely experience, definitely be coming again! 💖 …

We came by in the afternoon, the food was average and the table was sticky! Our waitress (the tall guy with brown hair) seemed very arrogant and annoyed, the staff seemed to be a bit too chilled out.. we tried to get the staff to bring our …

I am a first timer in this restaurant and my whole family enjoyed the food there and it was recommended by my friend, nice food with friendly staff More

Traditional American Diner experience. A selection of some Gluten free menu options in addition to the expected favourites you might expect from an American diner type restaurant. Wasn’t too busy when I visited on a Tuesday evening so …

Excellent service, the food was delicious and it was definitely value for money. More

First time eating here. Service ordering the food was fast but then took a bit of time for food to come. Food was ok. It was nothing special had to ask waiter to bring extra chilli sauce and cheese for pasta we ordered. …

The staff service was lovely, the young man was very inviting and friendly. However, the food wasn’t great, also considering it was only me and my friend and two other people on another table in the building. My potato skins were under …

Food was great, nice and pipping hot. If you have a taste card make sure you order at the table and not through the app because you wont get the discount. The only thing that let the meal down was my dessert, I asked for cookie dough …

I’ve been here twice now, once last autumn and recently on the 19th January. Both times it was quiet evening so I can’t speak to what it’s like when busy, but I enjoyed the atmosphere, the staff were friendly, and the wait was too good …

The service was good and waiting staff were polite and friendly but the food was beyond terrible. Mac and cheese was dry and very basic. Platter to share is only enough for one person with extra fries. Would not recommend unfortunately! More

The food and drinks were amazing, the staff is very friendly and professional, nice environment. Loved the experience. I will be back for sure! More

Good place to stop for lunch while shopping in purley way.
Visted here for Lunch. The steak was good and my sister enjoyed the meat balls.

Horrible experience, the chips were soggy burger dry, it was not worth the wait nor money. I left hungry even though they offered free chips. They were certainly irritated that I complained. Went there today a year later. Nothing new, they …

It’s a great place to hang out with friends or if you have got a hot date. The only issue I have is that the waiter keeps on checking if you are OK every 3 mins…. Please you don’t need to do that, we need a little with space and privacy when eating. Being checked up on every 3 mins just gets annoying 🙁

Great breakfast and fantastic service . Highly recommended. Definitely will be back soon. More

Usually I go in the day time and am met by a lovely gentleman that always is amazing, the evening was not so great, four members of staff, frustrated with each other and customers, awful service, cold food and got my order wrong another …

The service was not pleasing,The waiters looked angry,we ordered takeaway and they just threw a box on the table for the food with the bill on the side,the food was not made with care and it was kind of disappointing,the previous time we came here we had a good experience,but this time was horrible.

Mediocre frozen food. 2 stars for the fast service. Burger was burnt on the outside and bland, calamari looked like it was ‘fresh’ in the 19th century. Milkshake was just milk, no shake. More

The staff here worked tirelessly on the Saturday night I went. I was made to feel special on my night out. …

It’s amazing food and service, there is a server named Jo he was amazing, very kind and very helpful. More

Food not so good accept deserts brownies, service very good. More

Service was good, waiters and waitresses were very attentive. We had the risotto and steak and they were both really nice. Large drinks were enormous! A lot of vegan options on the menus wh9ch was great so would 100% go back and try them.

Great place. It is very difficult to say whether it is better food or service. I definitely recommend this place.

The food was amazing, really enjoyed it and most important was the service especially domika and vasco was always asking if everything is okay. Will definitely come back again.

The food was good service is good to but I am appalled that the heating was broken and we sat there in our jackets eating food. The only reason we remained was my niece was having a 16th birthday party there if u go there and no heating leave its bloody freezing More

Ionela Served us…
Order # 2629
Excellent prompt professional service. Waitress is a real credit to your …

Had the New Yorker burger with sweet potato fries. Very tasty, with plenty of fries, but the burger was a little overdone for my liking. Combination of the pastrami, sauerkraut and gerkins worked really well though.

Lovely food. Kasia provided an excellent service and looked after us well. Thank you

Amazing food and really friendly stuff… Have been coming here 3 times and my first date was also here… Top picked restaurants from the area by me.

Fantastic food, pizzas & pastas are yummy! Always my lunch stop when shopping in Purley Way. Lazer is such a friendly guy, works hard & makes me welcome! Thanks all of you for pleasant & good service.

I used to love this place but I’m so disappointed after tonight that I won’t ever be going back here unless it changes staff and stops nuking the food with a microwave. Our waiter almost threw our milkshakes on our table. We waited 15 mins …

First off all very small pizza for a 12£ and not cook well

Very messy …

First time i have been back since restrictions have been lifted. (2 years) prior to this i would of rated FNB overall good 3.5 stars. However tonight the service, the food was excellent, waitress was on point and never left us waiting, the …

Very delicious foood I would recommend to anyone
Best service More

food was good, not amazing
the waitress was rude and kept giving us side eyes. When it came to sharing she charged us more VAT than needed. Wouldn’t recommend More

Perfect service, perfect food,you pay exactly what should pay and eat something that is almost homemade food . …

Excellent food
my first time I was attended by the waitress Fabiana, very friendly and very attentive, I will definitely be back with my family

Wasn’t busy good lighting very welcoming they are friendly staff got taken to table promptly. Took our order after coming back to us the second time as we couldn’t decide . Asked if we wanted a drink first but we finally made our minds up. …

I really liked the burgers, however the New York Giant pizza was nothing near to what I was expecting. Anyway, great place to eat out. More

Love eating here with my family. The food us amazing! Love the burgers… pizza is great too. …

This is a great place to take your family for a meal. It is a family friendly atmosphere, with attentive servers, and quick service. The meals are reasonably priced and the food is okay/good. They are allergy conscious, it was the first …

Had an impromptu lunch here today before going to the cinema and it was lovely. Fantastic vegan selection and good food but the service was stand out. We were served by Lazer and both commented on how good he is at his job! He anticipated our needs really well and did everything with a smile despite it being a sunny day outside! More

Lovely place for family, we enjoyed our Christmas dinner. The waitress was attentive, helpful with our choices and patience. The children likes her and told her they are coming again. Potatoes chips and Nuggets are crispy and tasty. We also enjoyed the pizza.

This place had a good choice of vegan and vegetarian food, comfortable seating and good atmosphere. The staff were welcoming friendly, and very patient. The prices were reasonable. Plenty of free parking outside. I would recommend trying this out.

Nice staff and lunch was lovely! Enjoy a feast for your eyes!

Always great food and pleasant and helpful staff More

Lazer was amazing extremely accommodating kids party thank you

Tasty food with great sized portions!
Lovely server too. More

Waited 20mins and wasn’t even offered a drink. Wasn’t busy at all just slow service so I left. More

Good vegan and gluten-free options. Their menu is amazing, good taste, good size and well done. But the best thing is a gentleman who work there, his name is Lazer, very caring, polite, friendly. He makes me and my family always come back.

Kasia served me and my kids and we absolutely loved her and the service and the food and the environment. We waited lesse than 15min for our food and the restaurant was busy, it stunned us. Will definitely be back and recommend others too.

From the moment we walked in the welcoming was v. warm. We were served by Ionela who blew us away with her top notch service, she was very attentive and friendly, a credit to the restaurant. The food was spot on and brought to us very fast. Very nice to see the variety of vegan options available.

Ambiance : 7/10
Food: 2/10
Service: 0/10 …

Pretty good range of vegan food. Our waitress, Donika, was amazing – really friendly and helpful.

A great restaurant, Frankie is like our second kitchen
Great customer service, great food, drinks and a great atmosphere
I love the food variety, plenty to choose from …

Excellent service provided by polite staff, food was tasty and hot. The portions were just right and they was the perfect gap between starter and main.

Worst restaurant in Croydon. Ordered burgers which were dry, tasted like they were thrown on the grill from frozen. Had a double burger took out a patty just to be able to eat it. Told the waiter who had an answer for everything and only …

The waiter was really attentive and pleasant. The food was surprisingly good as I’ve been to other branches years ago that was a bit average. The range of vegan choices and was great and tasty, but was a bit pricey.

Me and my family went to Croydon’s branch and had a lovely evening. Food was good arrived promptly and tasted good. The service was brilliant. The young lady who served us, was polite and friendly. Very attentive without being intrusive. Well done Ionela!

Horrible food 😫 couldn’t eat my burger , ships not tasted at all. …

Edit:
Returned today to celebrate a family members birthday. All round the food was very nice but moreso the service today was exceptional. We were served by Lazer …

Personally, I don’t like the food. I think it’s overpriced for the quality. So tasteless. It’s like hot pretend Italian food but without flavour.
However … went there with bf and kids (aged 1 and 10) and they all enjoyed it. Kids meals are good value and they’re not bad which is why we went there. Staff are friendly too.

Totally incompetent waitress. Told her 3 times I want the veggie Xmas burger. They made we wait 25 minute to serve me with beef and bacon. Total waste of time and frustration especially when managing a toddler at the same time… …

Came in for my aunts 55th and had a fantastic experience. We were served by Ionela and cannot recommend highly enough. Food was great, exactly what we asked for. Impeccable service, will definitely be coming back

Just had a very nice birthday dinner for my wife with the family. Been coming here for 7 years and always been the best. Lazer’s provided the best service all these years. Try the ribs. 😀

Lovely restaurant!! Meals were consistent with the ones I’ve been to before which is a plus. Servers were quite accommodating despite our late arrival and meal service was very quick! Will definitely return. It’s a favorite for thev little ones.