Gensis reviews

Excellent service phoned company directly before ordering on line, as I had been messed about by other retailers, when trying to purchase a certain dimensions washing machine because of space implications, the guy checked his stock on the …

Highly recommend! Extremely friendly and helpful team, quick delivery and fitting, very reasonable price- found to be much cheaper than big retailers. Would definitely use again.

Absolutely brilliant, certainly wouldnt go anywhere else.
Liam was fantastic, couldn’t have been more helpful.
We got sorted out with a new fridge freezer, he even sorted it to be delivered …

Had an American fridge freezer & built in oven from them this year. Would highly recommend. Competitive pricing,knowledgable friendly staff & fitters with quick delivery. Wouldn’t go anywhere else now.

Do not use this company!!!! Took our money 2 months ago and kept promising washing machine would be back in stock, this never happened. They advertised something they never had, false advertising and to take our money was an insult. Rip off company!!!

The guys at Genesis, in store, and the fitters, gave excellent customer service with a recent integrated dishwasher I bought from them. There was an unforeseen problem when the old appliance was removed and they found not quite enough …

Fantastic customer focus, original purchases didn’t suit the room so Liam was instrumental in replacing them to get us the right product with no fuss at all. Superb and a credit to the business.

I cannot recommend Genesis home appliances enough. They were the only store in the whole of the UK that had in stock the item I’d been searching for for days! They were extremely friendly and helpful and the item I ordered (Neff gas hob) …

Recently bought a new cooker and hob from Genesis. The store staff were professional, really helpful and knowledgeable, we spoke to them over the phone which eliminated the need to go into the shop. The installation guys were prompt, …

Genesis certainly understand the meaning of customer care 😊 from when the order was placed until delivery, communication from Kye
was amazing. Nothing was too much trouble. Any call backs were immediate. I …

A most pleasant experience, I had a fair idea of what I wanted, & found the information I was given about my potential choices,which actually made my decision easier. …

Ordered built in double oven, communicated over the phone all the way until item delivered. The item external packaging had no damage or any marks. Very good service and communication. I highly recommend.

Ordered a freezer took my money then told me they were out of stock two days later but staff friendly

I rang the shop today as had new kitchen installed. The incredibly helpful man on the phone Liam helped me with my query with oven. Very greatful, Thank you. I have purchased washing machine from Genesis and was a very good experience and service. Highly Recommend them

A great family business who are customer focused. I’ve bought dishwasher, fridge freezer, washing machine and cooker from Genesis Home Appliances. absolutely brilliant service, always knowledgeable and great price. If they didn’t stock …

Excellent company to deal with. Excellent service and communication on delivery date. Great pricing. A pleasure to deal with an independent appliance retailer rather than the big website. Will be buying future appliances from Genesis. Highly recommended.

Had to go there due to an emergency. Two appliances came to the end of the road at the same time and so went to Genesis to source replacements. Was able to purchase both with delivery, fitting and removal of old broken appliances included …

I rang the showroom yesterday, and spoke to a very helpful lady. Today I had a washing machine delivered and fitted. Fantastic, five star service from all staff involved. I will definately use Genesis again in the future

My fridge freezer died on Monday. Needless to say I was in a panic to get a new one. Went to Genisis on Tuesdamorning and spoke with Liam who helped me with my purchase and arranged for delivery on Thursday. He then managed to arrange …

We bought four items from this shop three year ago absolute rubbish we have had to replace the cooker it broke the tumble dryer broke down the fridge freezers broke I get a new one today from another supplier. And now the washing machine is …

Just had another delivery, 1st class as usual, great guys, very helpul. Free delivery and storage as well. Highly recommend.
And they priced matched AO.

Bought 3 Montpellier white goods items, all great quality and the prices were same as all the online outlets. The best part was the survey and fitting service which was exceptional because our kitchen is not straight forward, the guys did an excellent job.

Purchased new fridge freezer, very helpful and great service. Delivered when promised and with care. Would recommend and use again even though we live nearly 50 miles away.

Absolutely appalling service from this company – my mother and father order a cooker 2 weeks ago – it would seem they were promised something they could not actually deliver. They are pensioners and have had to buy a camping stove in order to cook hot food. Definitely would not recommend!

from entering the shop itwas friendly and helpful the service was really good I was explained fully about a range cooker how it worked and when it would be delivered they arranged gas and electric to be at my home address when delivery …

Friendly, efficient service. Bought today, Tuesday, delivery and installation on Friday this week. Highly recommended

Customer service over the phone great, as was the delivery and installation. Will be a returning customer in future.

Recieved fantastic service today, while purchasing an oven. Quick easy and very efficient cheerful in and out within 15 mins.

Went today to enquire about a fridge/freezer. Very friendly and helpful staff. Cant beat a family business. We have used them before and will certainly be going for our fridge/freezer.

Great place to buy white goods, always cheaper than the main national stores and they will deliver, set up and remove packaging and old kit. Will go back every time.

Bought bosch washing machine from here give excellent service and delivery. Noticed it supplied kitchen will keep them in mind.

The person I dealt with was very helpful. Order isnt coming till mid Feb, see what items like when the time comes

Great service looked on line for products not in store. Very helpful

Was good – they matched the prices quoted online – recommend them

Great sale mens happy New Oven day well Tuesday…

Fantastic service and friendly helpful staff. Would shop here again.

First class service from the staff

1st class service and great prices.

In got what I wanted out

Great local company with great prices

Nice personal servive

Good selection of goods.

Good service

Very helpfull

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