Total Reviews 80

Average reviews from all platforms

Average Rating 4.0

Average reviews from all platforms

  • 5.0
    49
  • 4.0
    13
  • 3.0
    0
  • 2.0
    2
  • 1.0
    16
giantcasino reviews breakdown:
Google
4.0
80

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80 giantcasino reviews on Google

HW
Hayley Woodman 11 months ago on Google
( 5 out of 5 )

Found the perfect spot for a few drinks and a bite to eat on the rooftop terrace. Food really exceeded our expectations.. absolutely lovely and could not fault the friendly and helpful staff, especially Jessy who was great. Wouldn’t say it has the best view but fab atmosphere, great value for money; we will definitely visit again.

AF
Ainhoa Ferrandis Perea 11 months ago on Google
( 5 out of 5 )

Not what I expected, funny, creative, talented and tasteful compare to what one can imagine!
All staff around the casino were on it, right attitudes and atmosphere. They did …

SH
Sarah Headley 11 months ago on Google
( 5 out of 5 )

Amazing food, we ordered octopus starter and steak main followed by meringue for dessert. Each course was great, the steak was cooked well and the meringue came out on a steam bed, which is unusual and added flare to the meal.

ML
Maria López 11 months ago on Google
( 5 out of 5 )

Came for drinks to Permission Lounge pre Magic Mike show. Hostess was really welcoming and friendly. Attentive waiters. Lovely atmosphere and nice pianist. Overall a lovely experience and would return. …

A
Aakash 11 months ago on Google
( 4 out of 5 )

Cafes, several restaurants, multiple bars and latrines, gaming machines galore with many types of gambling tables, roullete games, pokers etc… has a stage too, an ambience. …

TC
tamia clinkettt 11 months ago on Google
( 5 out of 5 )

Great food and drinks. Heaters on roof really helped cold london weather. Things are reasonably priced and so good would recommend to everyone. Shoutout to Marie and Kristo for being so helpful and welcoming. Definitely coming back!

KS
Kunal Saxena 11 months ago on Google
( 5 out of 5 )

Cafes, several restaurants, multiple bars and latrines, gaming machines galore with many types of gambling tables, roullete games, pokers etc… has a stage too, an ambience. …

DC
daniel catalin ciobotaru 11 months ago on Google
( 1 out of 5 )

Beautiful place but the service worst ever! We had to wait 20min for drinks! And they have a 12.5% service charge included! Probably that’s why they don’t give a dam! …

AC
AJ Craven 11 months ago on Google
( 5 out of 5 )

Very nice looking casino. Nice little quirky smoke areas and large venue. It does feel a bit cramped in there, as well as took us a while to get seated at a poker table. But over all nice experience.

MA
mario athamou 11 months ago on Google
( 5 out of 5 )

The service was good, the venue is lovely and the steaks are phenomenal and very well priced. There is nothing negative I can say. The restaurant is located inside the casino could not recommend the place enough.

CM
Chi Man Chan 11 months ago on Google
( 5 out of 5 )

They have renovated a great rooftop bar at which you can smoke at your table. Heaters are on so you don’t feel cold. Service is a bit slow but its ok its mainly a place for gambling. Fair enough.

JH
James Harpin 11 months ago on Google
( 5 out of 5 )

Huge casino, countless tables open and the aesthetic / atmosphere is really nice.
Drinks reasonable for Central London, and plenty of bars and theatres …

EM
Elaine Moreira Orlando 11 months ago on Google
( 5 out of 5 )

It was a great night out with my sister. The show was sensual. We definitely enjoyed ourselves. The staff were outstanding. Bela, Antonio and Gabriel are the best. They made us fell very comfortable and welcoming.

LP
Line Peteri 11 months ago on Google
( 5 out of 5 )

Absolutely love it here, prob. The nicest casino in London. The vibe is great and much better than most casinos who become very dark and stuffy. This place is wonderful, super service, atmosphere and the restaurant is so good. Everything cooked to perfection. Will be back soon.

EB
Emily Bourne 11 months ago on Google
( 5 out of 5 )

Amazing atmosphere, incredible food at their Chinese restaurant Chop Chop and had the best time at Magic Mike Live – and incredible show for everyone! Such a great night out and such a good place for drinks on the rooftop bar too!! Defo worth a visit!

CS
Claire Sumpter 11 months ago on Google
( 5 out of 5 )

The show was absolutely amazing! Thd dancers were fantastic and so talented.. Ricardo our server was so lovely and was there whenever we needed anything 😆 Highly recommend to anyone! Can’t wait to go back again! …

YB
Yolenny Beltre 11 months ago on Google
( 5 out of 5 )

I went to Chop Chop with some friends for my birthday and we had a great time. The food was nice, it took us a bit to understand how the menu works but, Rita, our waitress was fantastic, she was helpful and very friendly, she made a …

KX
KingofRing x3 11 months ago on Google
( 4 out of 5 )

It’s a nice Casino, but the minimum bets are quite high. For Blackjack there were only a few tables with 25pounds min and were almost all full.
For me 50pounds per hand was fine, but i know for most people seeking fun in the casino it is alot.

CP
Clare Porter 11 months ago on Google
( 5 out of 5 )

We had an amazing evening at the Hippodrome for Magic Mike. From initial booking the communication was spot on and on arrival the staff were so welcoming and helpful – important in such a big venue. The drinks, the show, the staff and …

RA
Raito Arts 11 months ago on Google
( 1 out of 5 )

The door staff at this establishment is severely lacking in education. Our recent experience was incredibly unpleasant, as we arrived at 9 PM and asked a tall, black-haired man with a man bun if our documents were sufficient to enter. He …

AB
amelie boyd 11 months ago on Google
( 5 out of 5 )

Great service and staff are so friendly, the chicken fried rice is just too good. I highly recommend to get the Hippodrome gold card by the entrance – it’s free and you get discounts on drinks! The rooftop is lovely too.

DE
Devan Esslinger 11 months ago on Google
( 5 out of 5 )

Came out looking for craps but unfortunately they no longer have any tables.
The rooftop bar was a bit on the higher price but it’s rooftop in London so what can you expect. …

AB
Az Bekturov 11 months ago on Google
( 4 out of 5 )

Piano bar downstairs is absolutely amazing. Stuff is friendly and quick. However, the bar all the way at the top needs some stuff training. Went there with a friend tried to order from a bar, have been told by one of the stuff members …

FF
Freddie Fisher 11 months ago on Google
( 5 out of 5 )

Wasn’t expecting much when I went in, I was wrong. It might have been one of the best finds I’ve had in my time in London. Amazing space, great service and phenomenal drinks. Will be back

NH
Nikki Hill 11 months ago on Google
( 5 out of 5 )

Awesome place staff last night were really attentive and looked after us all extremely well despite being at the end of lockdown almost. For a night out I would definitely go there again with friends and the Manager who was on shift last …

CD
Cathy Diver 11 months ago on Google
( 5 out of 5 )

I loved the surrounding in the casino and bar areas. I’m coming back for some poker playing for sure

AM
Armijn Meijer 11 months ago on Google
( 5 out of 5 )

Great casino!! Lot of atmosphere! Great Games, good service and craps! 5 stars

KP
K P 11 months ago on Google
( 1 out of 5 )

Croupiers and management are all corrupt. Was in there last night didn’t get paid out correctly almost every time. Had to question the returns they prey on drunk tourists who don’t really know what to get back if they win. And when you come …

R
rocco 11 months ago on Google
( 5 out of 5 )

wasn’t too busy on a friday night, helpful staff and dealers as it was my first time. lost my money but drinks, food and music was great. smoking area super cool and friendly bartender gave us a Manhattan to try on the house!

TH
thuraya hamdi 11 months ago on Google
( 4 out of 5 )

duck was great, as were the spring rolls. other things on the menu were good still but average. the service however, was amazing! had the greatest experience with the kindest and sweetest servers ☺️

LA
Liz A. 11 months ago on Google
( 5 out of 5 )

Chop Chop restaurant is amazing, from the great service to the tasty food. Bruno was our waiter and he made the experience super enjoyable. Great value for money on food and drink, will definitely be returning. Thank you Chop Chop team!

AC
ayush choudhary 11 months ago on Google
( 1 out of 5 )

I deposited 25 GBP but it never reflected in my account. This casino has the best interface and i would have given a 5 star but their banking system is so terrible that i am running for my money asking them to look into the issue, it’s bad, be careful with your deposits

TK
Takafumi Kasai 11 months ago on Google
( 1 out of 5 )

The doorman and cloakroom lady during the day were completely unhospitable.
I lost at this casino the night before, but it was fun.
So I was really disappointed in their(2 people) response the next day.

B
Bethan_Bear 11 months ago on Google
( 1 out of 5 )

So me and my date went here after a couple of drinks and was completely denied entry because we were “too drunk”. Hardly started our night and very sober. I feel like they either thought they couldn’t make any money out of us so there was …

MP
Maria Petrivski 11 months ago on Google
( 5 out of 5 )

Great service and tasty food, everything we have tried was super delicious. Try their signature dish roast duck you won’t be disappointed. Special thanks to Kamil.

BS
Benjamin Schwartz 11 months ago on Google
( 1 out of 5 )

Poker room: I’m from the US. This place totally sucks. Every staff member I interacted with was rude and slow. Dealers were ridiculously slow. I put my name on the list and they said it would be 30 mins. There were literally 26 people on …

MW
Mackenzie Wilson 11 months ago on Google
( 5 out of 5 )

Ben S was the best server ever! He ate this show up. He gave us the best service ever with great recommendations! A king👏👏👏 …

JK
Jayne King 11 months ago on Google
( 5 out of 5 )

Amazing experience, highly talented dancers. And the drinks service was the best from all the places we had visited that day! Shout out to Gerson for looking after our group!

AC
A C 11 months ago on Google
( 4 out of 5 )

I’m a regular of the casino even I don’t gamble and still love it a lot. The steakhouse is absolute gem, very good service and good standard food, not the affordable steakhouse option of course but in central London is really not bad for …

SR
Simon Ramsay 11 months ago on Google
( 1 out of 5 )

No great customer service. Wasn’t able to set card limit at cashiers desk to £500 without playing, so not worth staring off with. Off to Grosvenor Casino where they are more accommodating.

Z�
zee упитис 11 months ago on Google
( 4 out of 5 )

For what it is, brilliant. A whole world of its own that was rather new to me — and it also seemed rather friendly, sonl it was interesting to soak it all up. Not really my thing tho, not into gambling and even less so in a posh place like this.

RF
Rachel franklin 11 months ago on Google
( 5 out of 5 )

Emma the floor manager is fabulous as os Martin, really great lovely people as we’re most of the croupiers. Very friendly and welcoming which I didn’t expect, 5 stars keep up the good work

JL
Jane Las Marias 11 months ago on Google
( 5 out of 5 )

This place is fantastic. Great tasting food, pleasant atmosphere and the service is very efficient and the staff are very friendly and helpful specially William and Bruno. I highly recommend this restaurant

GG
Giovanni Gandolfo (Longlifeskills) 11 months ago on Google
( 5 out of 5 )

Great place for a night out! Stake prices are a bit above average, but taste make the price worth it

JE
Joel Everson 11 months ago on Google
( 2 out of 5 )

Been coming multiple years for the NFL. The person who organises it doesn’t make it clear that despite first come first served for seating that he’s given away seats to friends etc. very bad service. Plus each year the general service gets …

FT
F.I.T Traveler 11 months ago on Google
( 4 out of 5 )

I just like this place so much. I’m not going there for playing, but it’s nice watching the people playing. Good vibe, acceptable prices, and great for a late hour drink.

LC
Lara Crisp 11 months ago on Google
( 5 out of 5 )

Love this place! You definitely don’t have to be a gambler to enjoy the Hippodrome. Amazingly attentive staff from the front door all the way though. The decor is fascinating, love that they have kept much of the history alive though out …

MB
Michael Babiak 11 months ago on Google
( 4 out of 5 )

Stumbled upon The Hippodrome while trying to find a public bathroom but to my surprise I had actually walked into a gem of a spot. There’s 7 floors of entertainment ranging from table games, electronic games, magic mike show and a rooftop …

A
A 11 months ago on Google
( 1 out of 5 )

Let me tell you about these clowns. Their minimum black jack games are 25 pounds. They want to id anyone that wins over 300. Ive been to alot of casinos over the world, but id me at 400 win??? Wont be coming back.

ML
Moteurs Ludiques 11 months ago on Google
( 5 out of 5 )

Came here randomly. I was very surprised about how crowded it is in the afternoon. Many tables of black jack, poker and roulette. Great Hall of Fame. I didn’t play there but it sure looks cool to do so. Moreover it’s the house of Pokerstars live.

EB
Emma Burton 11 months ago on Google
( 2 out of 5 )

The door staff were extremely rude. Making the start of my visit a negative experience. …

AK
Azzy Khan 11 months ago on Google
( 1 out of 5 )

Tuesday night visited this place with friends . As we sit down like every other customers , Manger Martin came to us was not professional and sweared to the customer, could you please check the cctv of the evidence and ask the door staff …

OT
Ohio tickets with Robert 11 months ago on Google
( 5 out of 5 )

It was a nice place. The food was good, had meatballs for starters and the main was an English fillet 225g. Friendly staff on the casino floor.

SW
sheridan williams 11 months ago on Google
( 4 out of 5 )

Good service, nice atmosphere, value for money. Smart casual dress code.

HB
Harry Bridgland 11 months ago on Google
( 4 out of 5 )

Very good casino, lots of games going on. Minimum bet roulette tables of £5 and £10
Unable to order drinks at the main bar, you have to be at a table and order from …

F
F 11 months ago on Google
( 5 out of 5 )

Angel was so nice, polite and considerate and delivered our drinks mid show without any fuss. A super waiter 👏🏻👌🏻 …

DT
David Thompson 11 months ago on Google
( 4 out of 5 )

Went here during the England v Ukraine Euro 2020 Quarter Final. Went to the roof top bar first which was great, staff are superb, food is fantastic and Eva secured 4 of us a table in the basement sports bar to watch the game. The sports bar …

JS
Jotie Samra 11 months ago on Google
( 4 out of 5 )

It’s a stunning venue, food was ok in the steak restaurant, overall good experience.

AA
Amit Agarwal 11 months ago on Google
( 4 out of 5 )

This review is limited to the poker room only.

I played the 1K GBP buy-in game. I think the limits were 2-5? Not sure. The …

NB
Niamh Burns 11 months ago on Google
( 5 out of 5 )

As always I had the best time in the Hippodrome!! Spent the evening with friends celebrating a birthday in the Penny Bar. Amazing wait staff, delicious drink (highly recommend ‘light my fire’ cocktail. 10/10!!!

SB
Shana BloodyRose 11 months ago on Google
( 5 out of 5 )

I must say, one of the best experiences of my life! Very good food and amazing service! Thank you so much, I will surely come back, specially for the crispy pork belly!

GR
G-man Rich 11 months ago on Google
( 5 out of 5 )

Amazing place ,full of atmosphere and good gaming tables.

AK
Anil kumar kaushik 11 months ago on Google
( 5 out of 5 )

One of the Best casino all over the world. Lovely ambius superb decor ..very kind staff and full of entertainment and fun place. Highly recommended 👌 …

FT
Frederick Thomas 11 months ago on Google
( 5 out of 5 )

Had an absolutely wonderful Friday night at the Hippodrome, the atmosphere was electric, we were looked after incredibly well on the fabulous rooftop bar, which despite the inclimate weather was well heated and absolutely buzzing. Will be back very soon!

AB
Ashur Banipal 11 months ago on Google
( 1 out of 5 )

The casino is just like any other mafia organisation if you win two or three times in arrow they make it very difficult for you and you could get suspended.
Greedy people and the staff and managers have no manors and racist towards the foreigners and awful service and worst experience ever .

MW
Madison Walsh 11 months ago on Google
( 1 out of 5 )

Bartender called “alfredo” on level 3 was talking to his colleagues in a derogatory term towards my friend. He was speaking in Spanish to them without the knowledge that one of my friends are fluent in Spanish, and understood the horrible …

AW
Andy Whale 11 months ago on Google
( 5 out of 5 )

Lovely food here really authentic Chinese beef with crispy noodles . The staff are really friendly and the restuarant manager was excellent Highly recommend:)

NB
Nicole Bailey 11 months ago on Google
( 5 out of 5 )

Rita was amazing. She served us very well food was great. Bruno was also amazing ( manager)

RS
Rajat Sinha 11 months ago on Google
( 5 out of 5 )

Hung is really nice .. best service and brilliant food … We are regular and we will be regular in this restaurant.. thank you .

SD
Sunny Diep 11 months ago on Google
( 5 out of 5 )

Great venue at the heart of Leicester Square. Always has great atmosphere whether you are in Lola’s underground casino or on the top floor in the poker lounge.

KS
Kingshuk Singha Roy 11 months ago on Google
( 5 out of 5 )

I didn’t enter as I don’t like casinos or gambling. But, th nostalgia is Captain Haddock learnt from here the magic of how to convert water to whiskey. He failed though so came back again 💕 …

AK
Austeja Kuraite 11 months ago on Google
( 1 out of 5 )

Bartender called “ Alfredo” or whatever the label said, on the 3rd floor, just decided to slag us off about having to change the cards, which we have chosen to pay with in Spanish and has decided to laugh about that in our faces. He has …

RO
Regina Orrego 11 months ago on Google
( 5 out of 5 )

Great show! Amaizing service!! The best of the show our waiter Ben S.!!! The best!!!

RC
Raahul Chandar 11 months ago on Google
( 5 out of 5 )

Nice and a huge casino with live tables.. Most of the times they are fully crowded. This casino has got computer aided games as well where yiu can place bets on live tables.. Has got Bar, comfort rooms and cloak room.. Worthy visit in …

AN
amar nath 11 months ago on Google
( 1 out of 5 )

Worst experience!!! I visited yesterday(14/Jan/2023) at around 8 in the night and one of the security people told(in a rude manner) that virtual ID cards are not accepted. First thing how did the security agency recruit such a person who …

JB
Jamie Burger 11 months ago on Google
( 5 out of 5 )

Rooftop bar was pleasant area. The ATM only charged a 3.99 fee with no additional % charges to pull out local currency.

KN
Kritt Normsaskul 11 months ago on Google
( 5 out of 5 )

Beautiful venue. You don’t have to gamble in the casino. Instead, you can come for a drink at the bar or maybe catch a show inside the Hippodrome Theatre. It’s a completely different world from the outside. Come for dinner too at Heliot Steakhouse or drinks on the rooftop terrace.

A
Adrew 11 months ago on Google
( 1 out of 5 )

The baccarat deals slow roll is unlike no other. He flips the card so slowl before you see the result he’s already emotionally telling you if you won or not

SM
Sarah Myer 11 months ago on Google
( 5 out of 5 )

Looking for NFL football while visiting London. 10 screens and a lot of fans from different teams made for a great experience at Lola’s bar in the casino. Full bar and decent menu made for a great night of NFL football. Go Browns!

ME
Matt Everson 11 months ago on Google
( 1 out of 5 )

Good for nfl but equally don’t they lie about reserving seats. Don’t go for the Super Bowl. Prices gone up 50% in about 3 years

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