Herefordshire Council reviews

Draconian and extreme in the way they manage car parks. They have an army of jobsworths that will slap a fine on you minutes before the restrictions are lifted so that if you park just before, they will go for you. You are then left with no …

Rubbish council to deal with, they outsource contracts to cheapest companies, waste tax payers kittie for the local economy and basic running of services. When you complain they think there above the law or society. If you plan of working …

Absolutely shocking, wait 26 minutes on hold to be met with the most uninterested, unhelpful member of staff (Owen). can’t even use the website correctly either! What a Shambles

Really bad service. Sent in my application for council tax rebate ten weeks ago before the deadline and they treated me as if I haven’t done it before the deadline and sent it to my ctax account. So now have to wait for them to send a …

They employ Balfour Beatty – what more can I say. They’re not even up to cleaning the streets as apparently they don’t have enough staff. Find a contractor who does and sack BB for breach of contract. Alternatively bring the services back in house where people are accountable.

Terrible service, bad attitude, don’t listen. Think the call handlers need training and have a work shop on compassion. If you dont want to do the job then don’t take it out on people over the phone. LEAVE and be happy

My mother, 86 years old, is trying to renew her bluebadge so I can take her out in my car because she can hardly walk and is nearly blind. Keep asking for endless amount of information and now advise her to download her medical history on …

Minus one star from me. A shambles of a council. Happy to take the money for services you never see and complete lack of vision for attracting quality business to the county. The roads in the county are something you see on a rally track, …

The only time you hear from these legalised crooks is Council Tax bill time. They dump most of their responsibilities onto Parish Council’s without giving adequate resources. The roads in this county are a national disgrace. Over the …

Sick to death of being stuck in traffic in Hereford trying to get to work and get home from work. Bad for business, envioronment and mental health. Build a ring road!

I had a house fire in July 2022 I have been trying to get new bins since August it’s now 30 October still no bins! No empathy no thought no care what a sad state of a Council we have

Absolutely useless. Multiple attempts to contact the parking team, when put through to someone they are either out of the office and unable to help, or “the wrong department” and just hang up! Most options just lead to an automated message …

Croft Court public toilets
On visiting the town I came across a nice little cafe croft Court where I had lunch and coffee for my family which was most enjoyable but a little overpriced …

Shit…its just nightmare, calling 2 days sort out bills, just drop phone all times.. not even 1 star deserves. But when need money, they always have time and lines not busy anymore 😡🤬 …

A very unfriendly institution for residents !!

On 05.09.2021 I parked my vehicle in a parking lot belonging to the city center …

i have lived in Hereford for 10 years,the council is a shambles they are a complete and utter joke.we had some Americans over last month and they were shocked by the state of the place,litter everywhere,its such a shame as we all agreed it …

Wish i could give less than a star. Completely hopeless. Website has a list of numbers dedicated to ‘out of hours emergencies’ yet follow the same operating times as the main phone number. Every time theres a small bit of rain the corner …

Called today and the person I spoke to wasn’t helpful atall.told me to go online and fill form in as it would take them too long to do over phone.couldn’t be asked more like..what happened to helping people and speaking to people.I have looked at the form tonight and the required questions are not applicable to what I want to do.

Should be zero stars. Totally and utterly inept. They seem to be totally incapable of reading a map and working out where their own county boundary is. Potholes are repeatedly reported on a road near the border that is in Herefordshire. …

Hereford council incompetent.If I was like the parking pass people I would of been out of a job!. They received the money 19th may 2020 and now 6th July still not received. On 19th June our visitor had fine because we didn’t put old in …

I would give 0 stars If I could. Only taking our money.

Council should be for citizens!! I feel like citizens are for council. Wasting money all the time!! SHAME ON YOU !

Indecision and incompetence from the very top, Government funding for highways now being missed, the only major settlement on the A49 without a bypass and no affordable housing strategy. Stationary traffic pollutes more per mile travelled …

Worse than useless. Genuinely unhelpful. Dealing with Hereford council is like wading through a Kafka nightmare. Not only are they not helpful they are genuinely proud of the fact. We have a child with a disability and the only useful advice they have ever given us is that we should move somewhere else. Disgraceful on every level.

A disgrace! They have failed to provide a “decent and acceptable” home for an ex soldier (medal holder) and S.A.S. member who freed 25 hostages held in the Iranian Embassy. Priorities all wrong in this country. …

Spoken to a gentleman called Max in the council tax department, trying to help a landlord client with an incorrect court judgement. Wouldn’t deal with the agent verbally and wanted only emails. Seemed very backwards and didnt really want to …

This is literally the worst council I have ever dealt with. Complete lack of responsibility, no one cares and no one helps. The council tax is extremely high for no service received in return. I have decided to move away as a result of this.

Deterioration after Deterioration. Its slow but progressive. You put up with things that you would not let the council get away with 20 years ago. Its really noticeable when you visit other towns and then come back to Leominster. Its gone beyond patching things up now.

Cannot get through to any department….Government cuts ?

Worse council ever I’ve seen, people in there are racist and disrespectful, I had an appointment yesterday but they cancel it for no reason and they speak so rude …

Useless, dishonest, corrupt and incapable of following their own rules. They are racist vile bullies. They shouldnt be in power. Its about time they realised we put them in power and we can take them out. Vile racist bullies

I love Hereford. And come to see my daughter and grandchildren. But is it possible to have a higher service for disable scooter I always drive to Waitrose and park but find it too far to walk to M&S and shops on other side of town. we have …

Zero stars, impossible to get hold of someone to discuss recycling. Deeply deeply disappointing.

A totally incompetent council that wastes people’s money left, right and centre on projects that benefit their interests rather than the interests of Herefordshire and Herefordians. Be warned: Herefordshire Council couldn’t even counsel a headless chicken.

They don’t even deserve 1 star. How in the world has a terrorist got a roof over his head before an SAS hero. You should be ashamed of yourselves. I don’t know how you sleep at night!

A well motivated team who succeed when trying to carry out what is often a thankless job. Mindless abuse is self destructive ands no place here.

Run by business controlled by local farmers the leadership is broken the waste of resources is criminal. It’s who you know and what you know about individuals that gets things done on this council.

do the job you have get the sas hero into a home not wory about anyone who gov says you should he has more than earned a home were as you lot do not deserve the jobs you have

Completely incompetent. Not one brain cell between the staff. An absolute embarrassment to Hereford. If you have a problem that you hope Hereford Council will solve, save time and don’t bother.

Terrible Council. Rang to speak to someone and they couldn’t be bothered to sort it out, all too hard.

Terrible website to navigate. Almost impossible to figure out how to do anything. Freezes or crashes frequently.

I cannot even think of any words to describe this bunch. One star? If only they had one!

On both occasions recently when I have contacted HC they were most helpful & efficient.

Just moved to the area. Had very good service from both planning and environmental teams.

No emergency contacts for weekends for if houses flood or if drain blocks need reported

I wonder how much it costs them to place a speed camera van opposite a speed camera on a gridlocked belmont Road?

not good service spoken to waste people told me that my bin was contaminated but it was not had all the right stuff in bin plus did not collect very poor council

they didn’t know how to sort thing out for you at all very terrible !!!

Holly and Maddie helped me out immensely with the civil parking permits! Thank you!

The state of traffic in hereford is one of the worst I have ever experienced!

Seriously stupid and rude! Pointless to contact they would not help anyone!

Money for nothing and their chicks for free.

Good people, ruined by terrible leadership.

Website cannot be reached

A gaff where a load of useless blokes hang out and discuss the weather

Awful waste of money

No one answering phone calls.

Disgraceful treatment of a British military hero

Too far away from town

Useless

Extremely unhelpful. 🤬🤬🤬🤬🤬🤬🤬 …

Awful to navagate