Average reviews from all platforms
Average reviews from all platforms
Tried to order new brown bin sticker. Big queue on the phone so I thought I would go down and order it.
Met by a rather arrogant door man who told me I could not go to the counter and …
Missed recycling bin again, due to apparently being contaminated with food waste this is the 4th time in 12 months, I have had missed bins? Spoke firstly to Martin, was told to re present the bin and I’ll call you if we’re not coming back. …
Lazy people who called us liars!! Collection of bin was missed because they are incompetent!! Never had issues with any other council but these are the worst. And they wonder why people fly tip!! Disgraceful! Never been so angry with the lack of customer service in my life!!
I would put no stars if I could.
One of the Local Borough Councillors used their badge to try to gain access to …
A bit biased here being a Ward Councillor.
They try their best but may I remind residents if you have a problem use your Ward Councillor that’s what their elected for. …
This is the second time we have not had our bin collected on collection date!!! I called them up friday when i noticed, and was told they needed to check the truck camera and come back to me Monday. told today that our bin was not at …
Absolutely appalling service. My mum has COPD and they have left her with no heating all weekend because apparently it is not an emergency! This was after they told her that somebody had been and fixed it…! So many other issues that they …
Yet again my dustbin as not been emptied on an allocated day,Friday.
I have now a months rubbish before Xmas,like the other neighbours.
Why are we paying for this when the job is not been done? …
Paid extra for Garden bin collection. 2nd time its presented and it gets missed. Spoke with somebody called Martin in the dept, didnt listen, no resolution offered and a very poor attitude shown.
Out of 35 people in a department not 1 could answer the phone call
I’m afraid this Council is dysfunctional and should be put under special measures. The Planning Dept is a disgrace and attempting to contact anyone is a complete waste of time.
Today is the second time in 3 collection dates we have not had our garden waste bin emptied.
Whilst I have heard all the noise regarding driver shortages, surely this should …
Every time I call in I never have a problem, the staff are always very helpful and professional, maybe the people giving bad feedback have attitude problems, just bear in mind the agents are just doing their jobs, try treating them with the respect they deserve.
Like all councils , they are threatening bullies ,demanding you pay their invisable services which they claim to offer however please bearin mind their cheif executive Mr Bill Cullen receives a massive salary for doing basically nothing …
I was brought up to believe that rules are there to be abided by. No I’m wrong …when it comes to the Council. They have all these documents saying you can’t …
Very pleasant and helpful staff
Absolutely appalling service. I would put 0 star if I could cause they don’t deserve even one star.
staff are always helpful. If a few more businesses were this good wouldn’t it be nice!!!
Vultures and inadequate, misguided so called degenerates – unfulfilling ‘existence jobs’ for very poor representation of people’s borough council. Fortune spent on council buildings but not for the people of Hinckley & Bosworth. Crass to the core; not one star.
Side waste left at my address so picked up off th street and put in my bin looked this with the council only to be told that I should have left it on the floor and that I won’t get anyone out to help so take it out of my bin and put it back …
Staff are incompetant and need customer service training
Managers also need customer training and have no clue what the about data protection
Backward thinking and wasteful when dealing with their customers, the public. Also insist on taxing all public car parks so that their customers stay away from town centre and public parks!
The most useless people I have ever known, nobody wants to work all they want is your free money to do nothing, an absolute disgrace.
Always helpful, lovely staff and sometimes no wait time on the phone
Very poor. Hardly able to contact by phone unless I have half an hour spare to wait for my call to be answered
Please cancel the cruel Sheep Race as part of the Market Bosworth Country Show. The petition against it has over 45,000 signatures.
Very friendly servants lol helpful and speedy response
Nice customer service and short waiting times
Really useful place
The people there are very nice
parking is disgusting in hinkley
Always so helpful
beyond a waste of time!