Average reviews from all platforms
Average reviews from all platforms
Ordered sand which was delivered personally by a pool engineer the same day, engineer was helpful in unloading for me. Was a quick process. Very impressed. Think man’s name was Scott 👍 …
Steph in customer service is an amazing and very helpful lady who goes the extra mile to help sort out your problems.
I could not recommend more professional customer service agent.
I highly recommend UK pool store
Popped in today to grab a few bits for our pool, the salesman (apologies I didn’t catch your name) was very helpful and friendly. …
Charlotte was super helpful. I have used UK Pool store a few times and they are excellent. On this occasion I needed a small plastic spare part for a feeder. I couldn’t find it anywhere. Charlotte was super helpful and very kindly made …
Good company for pools items with best prices.
Disappointed Fare away from london and no transportation from Train station to shop location. …
Super friendly and helpful team – really helped make a complex problem very simple. Good practical advice. Thank you Dave and team!
Very helpful staff, they do their best to advise correct products. I ordered 2nd time and no complaints.
Buy with confidence online.
Great store with a huge range of pool paraphernalia. Prices on most stuff seem pretty good but you also get advice on top…
Brilliant service I bought the wrong pump was refunded immediately no hassles fast delivery very friendly service and quality goods would recommend 👌 …
Really helpful staff, spent a long time going through their products and even gave free samples to help me out
Excellent service wish I could give more stars .
Very helpful . I would highly recommend ,and I will gladly use again
Thanks ever so much ,you’ve made the grandchildren very happy
Great people to do business with, ordered one day, and here the next, with great prices,
Awesome service and support! Fantastic onestop shop for all your swimming pool and hot tub needs.
This is the third year we have been using this company and the service cannot get any better! Always so helpful and the prices are very competitive.
Everything I’ve had from here has been fantastic. Quick and easy to order and have delivered. I would recommend.
Amazing customer service from these guys. No fuss return on a product that became faulty. Absolutely first class and would recommend to anyone. I will be using them for all my pool needs in the future.
Always helpful ,great service, great range of products. I like to browse online first.
Very good customer service, Good prices,quick delivery, will use for all my pool needs.
Excellent service great advice.really helpful and didn’t patronise me as a beginner.they were honest and gave me the best option for my budget.would recommend
Very poor retailer, does not stand by their recommendations and when the product fails is not interested and is rude and aggressive when this is pointed out. Take your money elsewhere as either this place has no knowledge or is only …
Great pool opening service from the team – fast and efficient. Maintained social distancing at all times . Would definitely recommend.
great prices very helpful staff
Great products, good prices and super quick delivery.
Ordered a number of items over the bank holifay weekend. Excellent communication and got the items to me by wednesday. Brilliant service will use again and would throughly recommend
Supplies are probably the lowest in price that you’ll find.
Staff very friendly and knowledgeable.
Friendly.staff but the prices are no longer competitive. Sadly its cheaper to buy.your chemicals online now. Unlikely to use again.
Local reliable, not always the cheapest (hence 4 stars)
Ordered some abs pipe and some chemicals, all arrived the next day. Before ordering I did have some queries and telephoned ahead for advice which was given. Also to add to another review, I did scour the internet and prices are generally …
Great place, appears they have everything you need
They help you until they sort what ever problem you have they have helped me to the extrem thought photos and email the found the light fitting for a spa I am very impressed
Absolutely terrible customer service, rude staff. I went elsewhere and spent 5k. I feel sorry for the owner if he is unaware how his staff behave
I do not normally write reviews but feel I have to in this instance. This company is amazing … you order one day and it arrives the next… such a good service. We have an outside swimming pool and the prices are the best I have found …
All ways best advise, and prices.
Fast delivery and technical assistance was excellent.
Adding excessive postage charges for deliveries to AB43 when this is not a high charge area for their carriers DPD and UKMail – this is blatant unscrupulous profiteering. Shame on you.
Fast delivery and good customer service.
Great to deal with friendly and reliable
Very polite and friendly staff
Excellent customer service
Great online store for all pool needs
Very helpful service
Good prices on bulk items
Well stocked, but seems expensive. For example, chlorine granules are £20 for 1kg, whereas B&Q sell the same for £10!
Always good service
ALWAYS VERY HELPFUL STAFF
Everything you need for pool accessories
Helpful friendly staff