Kingston Hospital average reviews all over the web

3.0
Total Reviews 80

Average reviews from all platforms

Average Rating 3.0

Average reviews from all platforms

  • 5.0
    33
  • 4.0
    6
  • 3.0
    3
  • 2.0
    5
  • 1.0
    33
Kingston Hospital reviews breakdown:
Google
3.0
80

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80 Kingston Hospital reviews on Google

CO
Collector of Countries 9 months ago on Google
( 5 out of 5 )

I’ve really enjoyed my weekend stay in Kingston hospital. The staff are very nice and helpful, the food is not too bad as well. The morphine is amazing (Especially on the IV). I’d break my collarbone again to enjoy the luxury treatment. Thanks again NHS 🙂

SV
Shannon Vaughan 9 months ago on Google
( 2 out of 5 )

Two stars because I was seen to within 3 hours, which is pretty good timing. However, I have never experienced such lack of empathy, compassion or basic bedside manner, ever, than I did from the Kingston A&E department. Yes, the doctors are …

JW
Jyk Wong 9 months ago on Google
( 5 out of 5 )

Good sized hospital, well maintained and a pleasure to be served by wonderful medical staff. Plenty of waiting areas and catering outlets. OK, the waiting times can be a pain, even for pre-booked appointments, but they were bearable – once …

DW
Dance With Prabu 9 months ago on Google
( 5 out of 5 )

Wonderful team of nurse and doctors at sunshine and dolphin wards, I had my daughter mahima looked after with great care. The dinnner lady is such a gem lovely person , great seeing her after a year and half since maternity. Keep up the …

LS
Lakshmi Suresh 9 months ago on Google
( 2 out of 5 )

I’m not surprised to see the numerous bad reviews about A&E as I just had a bad experience yesterday. I was taken to this hospital in an ambulance service late night because of pulse reaching 195. After reaching there, I was asked to wait …

TC
Tse-Shimizu C 9 months ago on Google
( 1 out of 5 )

My partner was sent to this hospital A&E twice because of mental issue and suicide indication. On both occasion, my partner managed to come back home without any treatment. They left people with a high risk of self-harm unattended and they …

GH
George Harrison (George) 9 months ago on Google
( 5 out of 5 )

Excellent hospital. I’ve never had to wait long for two different x rays and check ups. This hospital is a breath of fresh air compared to others in the UK. …

AE
Ajaz Elahi 9 months ago on Google
( 4 out of 5 )

Very friendly team of doctors and nurses at Kingston Hospital. The only issue is the limited parking and I would recommend clearer instructions on letters because the postcode takes you to a staff-only car park. You then need to come back out and drive 2-3mins down the road to find the customer car park.

FM
Feroz Mansoor 9 months ago on Google
( 1 out of 5 )

The most …….. hospital i have ever seen. I can not find any worse word to use it. The most rubbish service at the A&E. waited for 4:30hrs minutes in one departments with my child and than they have transferred us to another one. And told us …

JT
jan Tidy 9 months ago on Google
( 4 out of 5 )

My over experience with Kinston hospital is very good. The nursing staff are amazing and really look after you well. I must say I did have almost a 5 hour wait for my outpatient procedure, but it was very busy and I just happened to be the …

NM
Nicola Miscampbell 9 months ago on Google
( 4 out of 5 )

Arrived tonight about 7.40pm straight from rugby training with my son with a suspected broken collar bone! Ouch!
We had to wait a short time to check in 5 -10 mins but after was sent straight …

O
omeral 9 months ago on Google
( 5 out of 5 )

I never thought I’d be writing a review about a hospital. I’ve had three encounters with Kingston Hospital now, once in Dermatology, once in A&E for a friend, and the latest in Cardiology. Everyone is aware of how incredibly (and …

NN
Nina N 9 months ago on Google
( 4 out of 5 )

A lot of people with unrealistic expectations, complaining about the wait times especially in A&E for pain and other non-life threatening conditions, clearly have no idea how triage works what is a real emergency. The care I have received …

LB
Louise Bailey 9 months ago on Google
( 5 out of 5 )

I just wanted to say I had excellent service 21st January 23 having my mole removed. I was so impressed with the Doctor and Nurses and couldn’t be more grateful and happy. I feel very lucky to have that experience.

CB
Claudia Bedenko 9 months ago on Google
( 5 out of 5 )

Superb experience in the Endoscopy department in the Esher Wing, which is modern and well maintained. The staff were all really friendly and the Michael Grimes was very likeable and I can see outs patients at ease. All very well organised.

JK
Jawad Khan 9 months ago on Google
( 1 out of 5 )

Came to Kingston hospital for my son on 4 Jan 2023. While my son was in trumendous pain, I just kept hearing lots of meaningless conversations by the staff who kept talking about either non work matters or water cooler chitchat about TV …

EC
Eglee Coles 9 months ago on Google
( 5 out of 5 )

Great experience from start to finish with my same day Myosure procedure (uterus polyps removal) at the new Willow Building at Kingston Hospital last 12th January 2023. Checked in was quick. Miss Al Shabibi the Gynecologist Consultant …

VA
Vicki Allcock 9 months ago on Google
( 1 out of 5 )

The pharmacy service at the hospital is absolutely atrocious , not only did I have to wait 30 minutes to be served but I was then given a ticket and told to wait to collect my medication which took another 30 minutes. So my quick …

TF
Tom Fincher 9 months ago on Google
( 5 out of 5 )

Absolutely fab staff in at Main Reception, UTC and X-Ray, all were stars and made you feel at ease, the initial wait in UTC was longer than expected though considering the amount of people they are taking care of it wasn’t an issue. I was …

JS
julie scheers 9 months ago on Google
( 5 out of 5 )

I have just spoken to two of your admin staff in Urogynae & Gynae . I think they were named Katrina & Helen . It is so lovely and refreshing to speak to staff who sound happy, are very helpful and pleasant . They should be congratulated as they are an asset to the hospital . Thanks ladies 😍 …

MM
M Moon 9 months ago on Google
( 1 out of 5 )

I will never use this hospital again
The nurses in accident and emergency ward are rude and have no empathy or kindness in them at all. I would rather goto west Middlesex than here and in fact I …

AL
Andrew Levick 9 months ago on Google
( 1 out of 5 )

I visited my mother at the CDU ward today. The nurse could not find even a few seconds to give me an update about my mother. The nurse went for a break and just left me waiting. I hope this is not the way the staff always treat visitors. I was appalled.

YP
Yasmin Philip 9 months ago on Google
( 5 out of 5 )

My son had tonsillitis and a high temperature three days in to the new year. We called and kept trying through the NHS app surgery for an appointment but no luck. We had to take him to Kingston hospital A&E. …

NN
Nico Nico 9 months ago on Google
( 1 out of 5 )

Worse hospital ever. My son broke his wrist and came in pain and waiting for 2 hours already.
When I asked if anyone is going to see my child, they said 2 hours. …

AP
Andrada Pop 9 months ago on Google
( 1 out of 5 )

I would give 0 if the option would be there, 15 hours wait and no diagnosis, sure they did some tests in between, however,after someone missreported on a scan, everyone started forgeting about the patient,who was having acute severe pain. …

SA
sahwayoo agha 9 months ago on Google
( 1 out of 5 )

This isnt the best hospital to be at some doctors dont care about the patients i have been to A&E emergency department a few times with my mum and they make us wait a ridiculos amout of time just to tell us there is nothing for us to worry …

DK
Deepak KV 9 months ago on Google
( 1 out of 5 )

I give 1 for the lack of parking. Wasted an hour circling around cos god forbid we brought a car. Please create more parking spaces. …

TA
True Arabia 9 months ago on Google
( 5 out of 5 )

Called kingston early pregnancy unit and spoke to Cathy. She is so professional and im very happy that i spoke to her because some Receptionist are very rude. But cathy was amazing.

D
Daryl 9 months ago on Google
( 5 out of 5 )

The fracture clinic has been great. My wait times were very short, everyone was friendly and professional. I was passed around a couple of different areas – fractures, x-ray, back to fractures but the directions were clear and I was never left wondering what was happening. All good.

EJ
E J 9 months ago on Google
( 5 out of 5 )

Fantastic hospital. Had an appointment with dermatology this morning – the whole process was very smooth (an online system to book, text updates), which kept things simple and easy to follow. I got lost a couple of times in the building – …

DC
Deniz Cicek 9 months ago on Google
( 1 out of 5 )

Let’s face it, NHS is not functioning anymore! And we had the worst experience in this hospital A&E, we waited more than 7 hours to just see the doctor, this is beyond acceptable! You could have died in 7 hours!

CR
Concerned Resident 9 months ago on Google
( 1 out of 5 )

There is a doctor working at Kingston hospital A&E who seems to think that throwing a box of medication at someone is acceptable. I have read at least one other review who also experienced this. He also sent home an 89 year old female who …

PM
Pony Mahoney 9 months ago on Google
( 5 out of 5 )

Saved my life. I’m an Australian and was living and working in London in 2005. I had pneumonia but couldn’t get time off work to see a doctor (the NHS makes you see someone local to where you live and I lived in Bayswater). So sick at work …

OO
Oya OKSUZ 9 months ago on Google
( 2 out of 5 )

Unfortunately, I had a stressful experience in Outpatients Diabetes Unit with my nurse – Ms. Murray. Hopefully, on my next visit, I’ll be treated more respectfully by another member of the team.

LS
Lili S 9 months ago on Google
( 5 out of 5 )

Exceptional service from all staff I had contact with. While the waiting time was (expectedly) long at the A&E, I was still seen within 3 hours of arrival, my concerns were taken seriously and all doctors and nurses were very attentive even …

CW
Charles Wootton 9 months ago on Google
( 5 out of 5 )

My friend had to come to A&E today. While I was waiting I went to the reataurant for a bite to eat
Had the most delicious jacket potato with beef chilli for £4.45..absolute bargain!

DO
Derya Oz 9 months ago on Google
( 1 out of 5 )

It was absolutely awful night for us , l had to bring my dougther to Kingston hospital we had to wait 4 hours to be seen by the doctor, which there was no patient at all , she was the only one waiting, when ever l ask nurse she was keep …

CM
Charlotte Martin 9 months ago on Google
( 3 out of 5 )

Attended a&e after falling down stairs. Was really pleased to be seen relatively quickly (was triaged, seen by doctor and had X-ray and results within 2hrs 45) which by nhs standards is quick. …

AR
Anne Ranasinghe 9 months ago on Google
( 1 out of 5 )

The Boots pharmacy at Kingston Hospital is the worst ever! Today I queued to hand in my prescription for one single medicine. I was given a number for collection and told to wait in the waiting area and watch the screen until my number …

PB
P B 9 months ago on Google
( 5 out of 5 )

Julie and Sinead in Kingston Hospital’s CDU did a great job of looking after my 88 year-old father today. They communicated really well with him and also by phone with me so that we were all on the same page. …

ZB
Zsuzsa Benda 9 months ago on Google
( 1 out of 5 )

Horrible 8 hour waiting with a toddler through the night, 8 hour without even seeing a doctor. No whatsoever information about the waiting time, it’s the worst experience I’ve ever had.

CP
Catherine Potvin 9 months ago on Google
( 1 out of 5 )

Called 111 to ask for advice as I tore a post-op stitch. They gave me an appointment slot 30 mins later (10 pm on a Thursday) so i grabbed my keys and ran out the door to make it on time. I get to the hospital and the receptionist tells me …

DW
David Wang 9 months ago on Google
( 5 out of 5 )

I’m deeply impressed by the good service received last night at the A&E. The doctor was so professional, so dedicated to her job, and worked so efficiently to ensure I get proper treatment for my accidental wound. She even run to get the …

OS
Oliver S 9 months ago on Google
( 5 out of 5 )

I attended Endoscopy on their new unit on the 7th floor. I couldnt praise them enough. Firstly the unit is really nice and well run, the staff were unbelievably good. Nursing staff, the porter and the Consultant himself made a very …

AW
Andy Wang 9 months ago on Google
( 2 out of 5 )

The doctors in A&E department is good, but the nurses are ridiculous. My back was hurt so seriously, that I was not able to seat to wait for the doctor. It’s so painful, that the pain killer didn’t work on me. I told them that I was not …

TH
Tushe Hidri 9 months ago on Google
( 1 out of 5 )

Worst A&E ever.
I have terrible breast pain when I breath , and when I move the arm . Pain which is going worse by time . As gp didn’t help , I tried Kingston hospital because …

EO
Elinor OB 9 months ago on Google
( 5 out of 5 )

Thank you to incredible, caring and professional team at Kingston A&E. We are incredibly lucky to have you all there in times of need.

杨晓琰 9 months ago on Google
( 1 out of 5 )

Ridiculous treatments and efficiency.

My lower right abdomen pain for almost two weeks and during this two weeks, my …

G
Gavin 9 months ago on Google
( 5 out of 5 )

I would love to give an extra star if I could. Between my Son and I we have had good use of the fantastic people who work here. From broken bones to an appendicitis we have had first class treatment. Even when they are clearly under …

KS
Kate Stuchfield 9 months ago on Google
( 1 out of 5 )

ZERO STARS (but you cant put that so I have had to give 1 star) Utterly appauling service. Cant get through to anyone on the phone. They missed my telephone appointment when it was an emergency. An utter disgrace STAY AWAY

K1
Krissy 1 Ellingham 9 months ago on Google
( 1 out of 5 )

Poor after care post operation in the gynaecology ward nobody seemed to care. I felt as though I were on a conveyor belt, op done in a bed and lets get you out asap! …

JW
Jess W 9 months ago on Google
( 1 out of 5 )

Poor services by staff members. I once visited to see my sister who I could not get hold of as she didn’t have enough charge on her phone. One of nurses took me to find out, and came to know she was already discharged. After searching for …

CP
Cosmin Pintilie 9 months ago on Google
( 1 out of 5 )

Worse experience in this hospital specific in esher wing wing where some staff are so ignorant been there with my wife and new born we been put in a room after baby was born and we been left for days without much info about what s going on very arrogant stafff in esher wing don t recomend it to anyone!!!

AV
Andrea Villajuan 9 months ago on Google
( 1 out of 5 )

Terrible hospital!
Had surgery today, and after being sent home my wound start to bleed. Nhs by phone told me to visit the near hospital asap so i came here. Got to wait 2 and …

SM
Sam McDonald 9 months ago on Google
( 5 out of 5 )

We are truly privileged to have the service of a care system at our disposal. I have encountered great service from some of the nicest staff members. I was, however, asked to come in early and was left waiting for such a long time, I wonder …

MH
Mark Hawkins 9 months ago on Google
( 1 out of 5 )

Disgusted drove from the midlands to take dad to Kingston hospital they phoned dad whose got dementia to tell him cancelled 2 days ago he forgot letter not arrived yet, they have repeatedly been told do not to phone him phone one of the sons

GK
Gabriella Kristo 9 months ago on Google
( 1 out of 5 )

This is ridiculous, first of I have been waiting 7 hours in complete chest pain in the waiting room, then still no one provided a proper diagnosis about my health condition. They are unorganised, nurses calling patients on the same time …

ND
Natalia Doran 9 months ago on Google
( 1 out of 5 )

3 or 4 hours wait – plastic chair in a waiting room – before being seen by anyone, even a triage nurse. I was too ill to sit up, so had to take a taxi home without being seen. Private health care is the only option.

M
Marion 9 months ago on Google
( 5 out of 5 )

Went to the day surgery, and the staff was nothing short of fantastic. We have a great system. They looked after me, took the time to speak to me and made sure I was OK (and gave me a tea and biscuits to get a sugar kick) before I left.

DB
Dark Black 9 months ago on Google
( 1 out of 5 )

This happened some time ago.

Had to go to the A&E and a nurse was taking my blood. I wasn’t moving or saying …

AD
art diggers 9 months ago on Google
( 2 out of 5 )

I went in with extreme abdomen pain and couldn’t breathe properly and was in so much agony. I first approached the receptionist CAROLINE with a letter from my GP, she looked so unbothered and didn’t even check my documents and put my issue …

KM
Kieran McKenna 9 months ago on Google
( 1 out of 5 )

A serious lack of compassion and professionalism in the ward with geriatrics. A nurse basically threw a pillow at an old person who requested one. Another person was stuck for an hour who partially slipped. No care and disrespectful …

JH
John Halstead 9 months ago on Google
( 3 out of 5 )

This isn’t necessarily a reflection of Kingston hospital’s core work but I rang them on the 24th of march to let them know that I couldn’t attend a phone appointment. There wasn’t really any attempt to conceal her contempt when she …

LS
Lucy Samantha 9 months ago on Google
( 5 out of 5 )

Just want to say a massive thank you to the two lovely nurses I saw today for my colposcopy procedure. I came to the appointment scared and left on a high and positive note. Never had such a positive experience in a hospital setting. Everything was explained so well. Highly recommend this hospital. You’re in safe hands 🙏 …

JD
JT dK 9 months ago on Google
( 3 out of 5 )

Slow but it is the NHS. Parked here coming to A&E after having a mental injury – mental meaning crazy bad. They literally saw me in pain but left me hanging for 5 hours. Also forgot to say that parking was not free. Infact it was like 8 pounds an hour! Shouldnt be taking advantage of people like that

RK
Ro K 9 months ago on Google
( 5 out of 5 )

Where do I even start. Came here as a student nurse, immediately felt welcomed. The care and love from the staff, the atmosphere within the actual hospital, especially DSU, is wonderful. Having had an insight of how everything happens, if I …

AG
arzu gunduz 9 months ago on Google
( 5 out of 5 )

I was taken to A&E by ambulance on Saturday night. Paramedics were brilliant, warm and friendly, they had done first examination carefully before we went to hospital. Reduced my stress level, even I had too much pain and worry felt in safe …

JF
Justin Fryer 9 months ago on Google
( 4 out of 5 )

For a start you have to pay for parking and it is limited availability which I could see being an issue during busy period. Temperature checks on the door, seat dividers and masks used throughout. …

JR
James Richards 9 months ago on Google
( 5 out of 5 )

Brilliant experience with the staff here, each taking the opportunity to take personal responsibility before passing to the next department. Knowledgable and helpful, witty too ! …

JD
John Davey 9 months ago on Google
( 5 out of 5 )

I have been under the excellent care of the rheumatology department for the past five years. Their responsiveness, diagnosis and medical prescription changed my life radically. …

JB
jaydee bantz 9 months ago on Google
( 1 out of 5 )

This hospital is ridiculous very rude no compassion for the people I was there today waited 40 mins just to book in then another 5 hours to be seen went in with heart raising and numb arm to which I couldn’t feel my hand was very dizzy and …

DK
Di Kelly 9 months ago on Google
( 4 out of 5 )

We had a good experience here over the easter weekend after our 8 year old son badly broke his arm. A&E were very efficient and the staff on the Sunshine ward were fantastic (as were the orthopaedic & anaesthesiology teams). Our only …

M
Me 9 months ago on Google
( 5 out of 5 )

Doctor at a&e yesterday was amazing and took the time to explain everything really nice guy. Thank you.

RS
richard smuts 9 months ago on Google
( 5 out of 5 )

I had my first experience of Kingston A&E yesterday due to and unexplained collapse and fall in my kitchen.
I can’t praise enough the staff doctors and nurses who attended me over a period …

JS
J. S. 9 months ago on Google
( 1 out of 5 )

The communication between the jasmine unit and other departments around anything to do with pregnancy is an utter joke for a start. On top of that you get given an appointment to turn up to and end up waiting sometimes an hour or more after …

TD
tintyava dimitrova 9 months ago on Google
( 5 out of 5 )

Incredibly lovely, caring staff that helped deliver my baby in the smoothest possible way. Beyond grateful to every single medical professional involved in the process! Thank you from the bottom of my heart KH Staff!

FH
frances Hadfield 9 months ago on Google
( 1 out of 5 )

No stars no points shame on you !!!

At worst possible time ( we wishe.d to visit a dying friend an emergency) …

PB
Passive Blessings 9 months ago on Google
( 1 out of 5 )

Racism is prevalent in the Maternity unit. It is very sad. I stood at the entrance and watch the reception white staff allow all the white people without questioning them and then watch Black and Brown people come to the same reception goes …

JC
Janet Cohen-Mayne 9 months ago on Google
( 5 out of 5 )

We received world-class care at Kingston A&E last night when our son was admitted via ambulance with severe blood loss. From the nurses and registrars who worked to stabilise him to the amazing paramedics who arrived in 6 minutes treated …

LS
Lisa Smith 9 months ago on Google
( 1 out of 5 )

Disgusting treatment of my sister with pancreatic cancer.
Still waiting for a bed with life threatening blood clots over 24 hours but no one even checking on her! …

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