Knowsley Housing Trust average reviews all over the web

1.9
Total Reviews 47

Average reviews from all platforms

Average Rating 1.9

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    3
  • 3.0
    1
  • 2.0
    1
  • 1.0
    34
Knowsley Housing Trust reviews breakdown:
Google
1.9
47

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

47 Knowsley Housing Trust reviews on Google

MC
M C 9 months ago on Google
( 5 out of 5 )

My daughter reported an issue of mould. She had only been in her property for a couple of months. Within days the mould was removed repaired and even compensated for furniture that had been damaged. Never have I witnessed such excellent …

LW
Leanne Welstead 9 months ago on Google
( 1 out of 5 )

22 may 2023 now blaming me for work not being carried out after Livv cancelled the work due to me making a claim. …

PR
Patricia Rose 9 months ago on Google
( 1 out of 5 )

Been waiting 6 weeks for there contractor to come take trees down rats have burrowed under it they finally came was told every thing would go including the stumps still here an they have left half of the big tree sordust was just blown in …

JG
Jennifer Griffiths 9 months ago on Google
( 1 out of 5 )

I find it disgraceful that they only rehouse people in their own borough. No consideration for families outside the area when it should be considered on need. …

ST
Stephen Taylor 9 months ago on Google
( 1 out of 5 )

If I could would give these no stars been waiting months for repairs then gets someone to come and fix doors as they leak loads of water and gaps in patio doors were you can actually see outside then the repairs people tell us can’t repair …

TH
Tommy Hurst 9 months ago on Google
( 1 out of 5 )

12 months ago a formal complaint was raised and upheld regarding the generic threatening letters that are sent for gas safety inspections. Was told by a senior manager that they agreed that these letters needed to be reviewed and that other …

JB
James Blakemore 9 months ago on Google
( 1 out of 5 )

Over charge for housing benefits that are ment to be took out our universal credits now have threats of balliffs am telling you now send balifs to my property and I’m gonna bring trouble to you oh and don’t give me that were extremely sorry routine because be know your not

VM
Val Mather 9 months ago on Google
( 1 out of 5 )

Called Livv at 1 minute past 8am I was 12th in queue. I wait at 9am I want to answer machine to leave a message which I did. Called back straight away now am 31 in the queue bloody ridiculous. This is not the 1st time neither I have call 8am and always 12th in queue

BP
Bill Pearson 9 months ago on Google
( 5 out of 5 )

I’ve had a man here this morning putting an extra stair rail up. He wasn’t here long, he did the job much quicker than i’d expected, even cleaned up the dust and took it away. Much easier, and i feel a lot safer going up & down the stairs now……. Thanks.

S
Sylvia 9 months ago on Google
( 1 out of 5 )

did gas check now no hot water or heating for a week uless bunch of xxxxf

Just had a nice chat with a lady called ANN who is sorting this issue out as i …

SH
Sandie Hayes 9 months ago on Google
( 4 out of 5 )

Contacting Livv Housing, via their chat facility, was easy. It took a little while but, Megan was polite and helpful and arranged a repair for me without any fuss. I would use this way of contacting Livv Housing again.

DN
Derek Nash 9 months ago on Google
( 4 out of 5 )

Boiler packed up on my birthday 16/3 – after a gas check. No heating or water for 3 days. Brand new boiler fitted on the Saturday. Fitter was pleasant easygoing but efficient. All done in a couple of hrs.

M
MrB 9 months ago on Google
( 5 out of 5 )

My flat keys were taken from a community area by a neighbor, reported to police and staff of LIVV, I was told that they would be replaced early evening, it was sorted within the hour, great customer service 👍 …

E
Emma 9 months ago on Google
( 1 out of 5 )

I have had nothing but trouble with this housing trust,
I can’t get repairs done as they say its not in the budget. If they done the job properly first time around, it wouldn’t cost them half as much in the …

L
Lianne 9 months ago on Google
( 1 out of 5 )

THESE ARE DISGUSTING. MY MUM AND HER HUSBAND ( OAPS) MOVED OUT. THEY TOLD LIV HOUSING THEY WERE COMING BACK TO COLLECT ALL OF THEIR FOOD BUT LIV WOULDNT ALLOW IT AND THREW IT ALL AWAY!!! I WILL NOT BACK DOWN UNTIL SOMETHING IS DONE AND MY …

HD
Hayley Doran 9 months ago on Google
( 1 out of 5 )

Worst landlord ever, takes forever to get through to them, repair times are an utter joke and that’s whether or not they bother to turn up, they promise you everything then tell the repairs team another story causing them grief and tenants upset. They are a disgrace.

FT
fornite topic 9 months ago on Google
( 5 out of 5 )

I have had a contactor in my home from TG Morris an what a lovely man he was his name is Darren he done all the work to perfection he was very clean friendly an a lovely person so would just like to thank him for a brilliant job he done
Bernadette Lloyd

JS
Jackie Sanders 9 months ago on Google
( 1 out of 5 )

Why say open till 8pm? Just to get cut off after being in position 1 for 45mins!! And it’s only 7pm!! Joke!!

ST
Sarah Thomas 9 months ago on Google
( 4 out of 5 )

Here a crawford garden I happy to say mother in law maira ohara is happy to be a resident at one there property an is glad she has surport she needs within the building its self she would like to thank you hayley from watchmaker an Jan …

DM
Dan Murphy 9 months ago on Google
( 1 out of 5 )

I recently learned of these vipers pursuing an aggressive possession order against a local family with a teenage child and toddler. Absolutely zero willingness to compromise and find a solution that works for both parties. This isn’t social …

IS
Ian Smith 9 months ago on Google
( 1 out of 5 )

Woeful..customer service..jobs never get done..when do..there .substanded .these lads wouldnt last on real building site.over 3weeks for reply on repair stil no answer .

RG
rachael gamble 9 months ago on Google
( 1 out of 5 )

Over priced, don’t do any work and the beams in my roof have falling down in a new build!

SL
stephen lloyd 9 months ago on Google
( 1 out of 5 )

Does anyone answer the phones? Been waiting for an hour and a half to make a payment! Been number 1 in the queue for over an hour. Its an absolute joke

MC
Michael Cotter 9 months ago on Google
( 3 out of 5 )

Last few times I rang them phone service had improved massively. Let’s hope it stays that way. But their track record on this is dreadful.

LT
Lauren taylor 9 months ago on Google
( 1 out of 5 )

Current home owner with livv. I’ve worked in housing and have never known such an imcompitent landlord in my life. 8 of their tenants all recieving constant asb from 1 household and we get no support. I sent an email 2 weeks ago with a 3 …

KD
Kathrine Donohue 9 months ago on Google
( 1 out of 5 )

Very bad service I’ve been calling for three days and cannot hear whats being said because it’s so low tried to use the online chat and no one is available it’s a joke that there is not enough people working to cover the houses you rent out it’s a complete joke

CC
Chris Clare-Stewart 9 months ago on Google
( 1 out of 5 )

I was on hold for a while. When I got through to rent enquiries they passed me back to the menue and told me to press 2. This took me to the repairs line then I got kicked off the call. Waste of time.

JS
John Sephton 9 months ago on Google
( 1 out of 5 )

There shambles.most tradesmen arnt qualified. People in offices managers need sacking

AG
Ashley Gannon 9 months ago on Google
( 5 out of 5 )

Can’t fault Livv housing, been a tenant of those for 3 years and had no problems with them in this time. Always found to quickly resolve any issues.

PH
patricia humphreys 9 months ago on Google
( 1 out of 5 )

I have been waiting for one and a half hours to get through to report a repair. Still not answered. Tried online nobody is answering.

HT
Howard Tarsky 9 months ago on Google
( 5 out of 5 )

Very Nice person who handled my phone call, impressive guy put my mind at rest, Many thanks, Howard Tarsky.

MS
Michael Smith 9 months ago on Google
( 1 out of 5 )

AWFUL CUSTOMER SERVICE YR NOW TRYING GET JOB DONE..PLUS OPERITIVES SOME THEM AINT EVEN JOINERS

SH
samcat Handley 9 months ago on Google
( 1 out of 5 )

Waiting a year for repair to be done keep getting fobbed off with none existent promises not fair on tenants

BM
Barbara Mcnicholas 9 months ago on Google
( 1 out of 5 )

No one answers the phone. I just need details of how to appy for property on the site named watchmaker in Prescot.

AK
Andrea Kelly 9 months ago on Google
( 1 out of 5 )

Had damp. And had to sue to get anything done. Blooody hopeless

AH
Amanda Hagan 9 months ago on Google
( 5 out of 5 )

Great

PM
Paul m 9 months ago on Google
( 2 out of 5 )

Getting repairs done is very poor

IR
Ian Roberts 9 months ago on Google
( 1 out of 5 )

Rang emergency number .i was number 1..over 2 hours waiting for them to answer..awful.

JW
jason walker 9 months ago on Google
( 1 out of 5 )

Not good for rehousing

GS
Ged Stringer 9 months ago on Google
( 1 out of 5 )

Can’t get a answer I’m on the streets and have too girls with me and thay won’t help me

JT
Jay Thomson 9 months ago on Google
( 1 out of 5 )

Worst landlords ever I wouldn’t recommend them to a family of rats

AC
Antony Cahill 9 months ago on Google
( 5 out of 5 )

An incredible housing provider making real impact on the local community

BO
Barry Oakes 9 months ago on Google
( 1 out of 5 )

Dont do their job Very slow with repairs

MA
Melly Andrews 9 months ago on Google
( 1 out of 5 )

Very slow in getting back to you about repairs

PS
Paul Stewart 9 months ago on Google
( 1 out of 5 )

Getting stressed out on this phone call

PO
paul o’keeffe 9 months ago on Google
( 1 out of 5 )

Rubbish services

EN
Elizabeth Needham 9 months ago on Google
( 1 out of 5 )

Ridiculous cannot get through tried all day. Wednesday that. 11.what 10.what what wha …

Read more reviews about Housing association,Property companies and services

Coast & Country Housing Limited

Review

South Western Housing Society

Review

Westlea Housing Association Limited

Review

Waverley Borough council (Housing Association)

Review

Castle Point Borough Council

Review

Buckinghamshire County Council

Review