Knowsley Metropolitan Borough Council reviews

Considering KMBC is a big organisation. It can’t grit its own paths and roads, especially near its own main offices . Disabled and elderly people falling on snow and ice . Get your act together KMBC.

As the vast majority of reviews show – greatly under staffed. The staff are helpful when eventually you get through but that can take anything up to half an hour or more. Today there was only one person taking online chat and also answering …

Greatly understaffed.
Phoned as wanted help with regards to central government hardship fund and told no such thing despite martin lewis website saying 1billion pounds set aside. Due …

Knowsley Council Bin Men leaving bins on the public path after emptying from Copplehouse Court, Copplehouse Lane L10 0AE. No one can get past especially with a pram or wheelchair and this happens on regular basis – they need to be put back where they are left. An eyesore for sure!!

Very disappointing experience with bulk waste removal. They never turned up despite taking money and we abiding all the instructions. Worst is no concrete reply was given why it was not collected in two consecutive occasions. It’s a shame they don’t bother with their incompetence

Terrible disappointing service. I’ve ordered bin for new build property few days befor we moved in early December 2020 after more than 2 weeks I call them to figure out it was cancelled “Not by me” not sure how, I ordered new one payed …

Nearly 3 weeks to renew a taxi plate.. Great job knowsley council, keep your door shut for taxi drivers

Vulnerable disabled and elderly left in awful awful situations regarding security and jobs other housing associations help by doing small jobs but not knowsley my neighbour has been left in really bad state of repair and home has been left to go into very bad state

Wouldn’t give me a red bin when moving house as there was no bins there at all and every house is meant to be allocated a red and a grey bin

being disabled and 87 my bins are put outby binmen a who very often forget ihave 2 totally exploding bins from before chritmas. happens a lot through the year. waits of 20 minute to try to phone.costly annexhausting.have complained many time

not good to be honest quite a bit shocking.
went in and asked for a wonga loan so i can buy a draw (if you know you know 😉 ). they said sorry MATE but we dont fly that path. i didnt know what to do. I …

Needed info regarding homelessness. Kathy was very informative, thanks again Kathy.

Buerocratic red tape hoop jumping for nothing. Processes exist to give an illusion of involvement or being heard.

I am currently waiting to speak to an advisor. 34 minutes so far at premium rate. Shockingly understaffed.

Been waiting for a call back from the valuations dept for 3 months to get a new bin … Shocking

Amazing service from the staff here. So helpful and I can not thank Julie enough!

Great staff, good service. Doesn’t deserve 1 Star

Absolutely corrupt.

Very difficult to get to speak to someone urgently.

Absolutely awful