Kurt Geiger reviews

Staff was very helpful and store has so many fun and fashionable items. New purple Elizabeth line in purple is so cute. Sale prices for bags here are better than USA but boots and shoes are better sale priced in the USA. If I had more money …

Very poor quality and customer service.
Bought pair of shoes for my daughter, returned to the shop in 30 min to return as they were too narrow and was impossible to put them on. They refused to except …

Kurt Geiger is one of my favourite brands and I used to buy shoes for me and my husband almost every two months. I particularly like the store in Westfield shopping center and a service provided by stuff. If you’ll go to that shop ask for Behnaz, she is the best one there. Great professional, very helpful and she has a great energy.

Pleasant Assistants quick and helpful service clean bright store with plenty seating with mirrors to look at footwear handbags ect

Awful customer service, visited because I wanted to treat myself to a bag. The staff were so rude, asked to see some bags its as if I was asking for a million pounds. The service was so bad I left.

I came into this store twice because I wanted to purchase a Kensington bag for my birthday. On both occasions, I was served by Ella and she was so friendly, helpful, patient and informative. The customer with experience I had with her was …

Absolutely stunning service provided by the staff at Westfield W12 shop, in particular Adrianna
We left with several pairs of shoes and various accessories all which were as a …

My partner called this store today in the hope of tracking down a pair of trainers that were not available in our local store or online. He spoke to a lady called Sonia who was incredibly helpful, polite and professional. The customer …

Couldn’t have asked for better service. Wallie in particular did everything I was hoping for and more to help me. When I went back in later in the week.. the other members of staff were just as friendly.

I been served few weeks ago by really helpful lady x I had really tough time . I was exhausted, but she helped me process my refund . I’m more than appreciate, thank you very much , I will come back to the shop for purchase .

The worst customer service ever. If you buy a sale item you can not return it – you can only get a gift card return. I had to accept this as I had no choice even though at the time of purchase this was 100 % not made clear. The worst part …

I like this place. It has plenty of shoes to choose from at reasonable prices. You can find pretty much anything, from casual to more formal shoes. The staff is always polite and helpful and they really try to accommodate your needs

The manager, black girl with short hair is really rude. Too much bad attitude for work in a shop like that.

Terrible customer service !! The attendant was very unhelpful and even though I wanted to buy the product, I was put off by her attitude!!

I didn’t find anything to my taste, expensive hard leather shoes

Very very good customer experience! Found exactly what I wanted.

Never been inside

Quality shoes

I do not recommend “leather” bags from the Kurt Geiger brand, which are of very poor quality. If I had known, I wouldn’t have made the mistake of buying one in store. I bitterly regret my choice.