Link Financial Outsourcing reviews

When Barclaycard ignored my pleas for help with paying off my debt they unknowingly sold it off to Link Financial. Since then the company have been amazing. Taking every step to help me on my path to financial recovery.. Very understanding …

Excellent customer service from Abbie, the company should give her a pay rise because she is very understanding and highly professional. I have slight autism so I can be difficult to understand, however Abbie knew how to handle the …

I contacted Link to discuss a balance they believed I owed from 2014. The woman was very nice, I said ‘I don’t admit liability for your claim’, ‘please cease and desist all contact’. She continually tried to get me to accept liability ‘so …

I find Link really helpful. It’s unfortunate that I’m having to pay a £7500 debt for a financed car that was stolen from my driveway (and the insurance wouldn’t pay out due to a technicality) BUT link have always been really fair and when …

I spoke with link this morning and again they were fantastic very understanding and extremely helpful. There was no judgement. I’ve had bad experiences before with other companies so was hesitant to sort this out but I did and the lovely I …

Phoned Link Financial today to review my existing payment plan , spoke to an adviser Nicola in Wales, she answered all my queries with ease as she did in gathering information, she was polite , friendly and very professional and very much willing to listen and help…

I owe a credit card debt which I am unable to repay because my business was damaged by Covid – 19. The debt has been purchased by Link. Rachael at Link has been very professional and empathetic regarding my debt and we have a workable …

This company brought an alleged debt from Lloyds TSB which they said was mine. I could prove that I was not living at the address at the time the alleged debt was incurred. Link Financial would not take any notice . I took them to court and WON. They had to pay me £745, which I received.

Just spoken to a young lady Natalie, absolutely outstanding customer service, and pretty much got through straight away unlike other companies

Every time I have spoken to a Link representative, they have been amazing. Very helpful and understanding.

I have a debt relief order in place. I have been hounded by this company for 2 weeks now. I finally called them and informed them (after they asked for my DOB) that i will report them to the financial ombudsman if they contact me EVER …

Thank you James for your patience and taking the time out to throughly explain the situation and ways forward.
Temporary resolution reached and i’m most appreciative.
Ash

I’ve just received a letter from these guys saying I owe them a debt from 20 years ago.. I’ve been in an IVA in which they had written off my debt… I tried to email to give my case number but it does not work..is this company for real or what.

They purchased my old debt which I was not able to pay back as the company didnt bother to help me. …

Kept on ringing my personal mobile up and house phone for a debt thay doesn’t exist and after proving this over and over they persist to ring and ring …

No one feels good about owing money and they have always been considerate and helpful and patient, sometimes getting the information takes me some time they have never made me feel rushed or pressured.

I was treated courteously when I contacted Link financial the lady who dealt with me was very helpful

This company has been prank calling me in the last 5 days. The first time they hung up I didn’t think anything of it. The second time it was a robotic voice and I didn’t have a clue who they were, they tried to demand personal details like …

I have health problems and am unable to work. Your representative was very understanding, helpful and clear.

Our solicitors have sent them several emails about the redemption documents they have sent them for a settlement on my debt so our remortgage can go through they still have not and cannot be bothered to send them back to them. They are …

I actually thought this was a dodgy company to begin with, they were claiming that I haven’t been in touch with them regarding ‘my account’. What account?? Never heard from them before, no letter no email just random text messages that …

They have been sending me text messages about a debt that I don’t know about, it’s disgusting.

The lady called Abbey was really really helpful in helping me resolve my situation.

I am writing this honest and informative review to warn other people who may be experiencing induced stress by this company who operate by hounding their “customers” . I have to say that the person who originally called me was very nice to …

They called me up cus I missed one months payment cus I pay online my old card was a visa debit but my new card is a Mastercard and when I tried to pay with my new card it didn’t give me the option to pay by Mastercard they called me up …

My mother keeps on receiving a scam letter to say she has a Lloyds Bank outstanding balance, she has never banked with Lloyds, not even in the country. …

i pai every penny of my debt they bought from one of my creditors, i inadvertently overpaid by £98 over a month ago. I was told by one of their operators it wouldnt be a problem they would refund to my account. I called on the Saturday and …

Hounded me over a 2p debt, that’s not an error, TWO PENCE! I paid, they deferred my debt of TWO PENCE to Moorcroft Debt Recovery who are just as useless and unprofessional despite the fact that I’ve already paid. As a result of both …

I received a “Statement of Account”stating that I had missed payments AND demanded that I settled the account in full! As I didn’t know who they were, I “Googled” them and found out that they were a debt collection agency. Their Customer …

We got in Credit Card trouble a few years back. Link “purchased” this debt. Link and their staff have always been courteous and helpful and have explained whenever I’ve had questions. They even offer up information that i was unaware of …

This Company buys bad debts,but they’re very rude and aggressive,and not very friendly.
This company were claiming I owed money on a debt which was over 10 years old. …

I received a random letter from them saying they have been trying to track me. I’ve lived in the same house that I own for the last 3 years and I’m on the electoral role . The staff are rude, arrogant and disrespectful. …

Unfortunately, due to the abysmal experience I received and the impenetrable, monolithic, and totally unaccountable way in which this organisation operates, I am doing this in service of the public good. I have written letters, sent multiple emails, even reached out to managers via LinkedIn with zero response.

Link finnacial solutions, EU email address? Offshore trading yes! Do they buy debts of their own companies ? it seems that way, LC Assets 1 S.A.R.L rejisterd in Luxembourg ?? their company, companies house info taken from Victoria asset …

What an unprofessional company this is, after requesting for weeks some documents to pay off my loan I am told numerous times they will email me details, well 8 weeks later Im still waiting apparently emails take 48 hours to reach you well …

Been very naughty phoning my work place.

VERY NAUGHTY

Cockroaches, along with LC asset and Kearns
Paying a debt at the amount they requested only to for them to issue a ccj at payments nearly 5 times the original monthly amount. …

I dont know who these random people are,but somehow theyve got me number and email and claim, Their records show I haven’t contacted them yet and urge me to do so. Really ? I’m not so sure they want my kinda contacts.

Low rent scam artists. Tried telling me I owed them money for a debt they bought from Santander card services. I have never banked with, or had any form of card with Santander. Utter lying, thieving scum.

Phone up and ask for personal details but won’t give any information about who they are or what it’s relating to. In this day and age why would you give a cold caller all your personal details including name, address and date of birth??? Obviously a scam.

Appalling, inhumane organisation that was more than willing to penalise a humanitarian campaigner over £4 because it could.
No effort whatsoever to help. …

Awful company- not once did they offer condolences regarding my father’s death and I was trying to see if I could sort his debt out- allegedly they are one of the creditors and the VERY worst one too. They are like bad salespeople.

Got the completely wrong person and have now been harassing us for months over a debt we don’t have. Utter shambles of a company, we’ve reported them to the ombudsman.

Trash. Repeatedly called me with an automated message on my work phone. Just a scam that has picked up random details and trying to get payments for false debt.

Liars,.. I have had a payment plan in place since 2006, which the court agreed, they recently wrote to me saying they were increasing my monthly payment, I rang them and said they could not over rule the court, they then said, I had written …

Claimed I owed money to a bank I’ve not banked with for over 10 years and owe no money too!! and hung up when I tried to contact them fraudulent company in my opinion

Disgusting customer service. The only way this company are willing to help you is when they default you and screw up your credit file. Legal advice being taken.

They have put a default on my credit rating, I have been calling them since July last year to find out the reason, but they are not responding just passing me around

just got myself an email from these people. SCAM. ahaha they claimed i owed money and should call them right away. u should be ashamed

very pleased with my dealings with this company . i have had no nuisance calls from them and they have been very polite and fair with me .

This company pester you but when you do what they are asking they don’t really care.There customer services agents are rude and also when you lodge a complaint they say they will deal with it but after nearly a month they have not …

Liars and chancers, said i had an overdraft that needed paying. Nope not me, hate the things. Go ply your disgusting trade of theivery elsewhere

This company is terrible to deal with. They do not respond to emails and it took them 3 weeks to refund my money.

Staff are always friendly. Not pushy at all. Have an agreeable payment plan in place.

Selina the CEO attacked me on the lift… I am so upset.

Keeps on phone for some else phoned up twice to have the number removed and nothing next call will result on in a admin fee for taking the call

Very helpful

What a joke trying to con me of a debt over 12 years old

No reply to several emails.

Fake company

Pests

rude and ignorant staff

They bamboozle people when they know very well that the debt is foreclosed after 24 months