Markerstudy reviews

Useless company never let you know what’s going on and don’t bother looking at your files. The company shouldn’t exist in my opinion. I’m insured through a broker sadly but had the delight of dealing with these when I got hit. They did pay …

Over a month ago received notification car is a write off filled out all the necessary automated response saying payment processed but still no money in bank. If your insurance goes via Copart to these people ask for a different assessor …

Phone them about a claim that they admitted fault on behalf of third party and they just hang up on you every time ,so now I’ll go straight directly to the policy holder ,then people wonder why people drive with no insurance cause they waste of time

If I could give them no stars I would, I had my crash at the beginning of april yet my car is still sat on my driveway and I have had no progress with this company. They should not be allowed to provide insurance to anyone. I had modified …

If your luckily enough to have time to wait three too four hours for someone to answer the phone! Your get no help from anyone! One of the worst insurance companies I’ve ever had thr misfortune for dealing with! I was hit in the rear by hgv …

If I could give any less than 1, I would rate this company at 0..

I’m still waiting nearly a month on, for my van to be repaired .. …

I would avoid at all costs. I was appointed markers study through principle insurance. Claiming they are motorcycle specialists. I wish I had looked at all the bad reviews before taking out the policy. …

I had my accident 3 weeks ago. My details were taken and so was my vehicle. I’ve had no communication other than the email saying my car was written off. I’ve tried to phone 8 times in 10 days. No answer!!! Hanging onto the phone for 1hr …

You said it would be 3 days to get . Our money after you took my car it’was over 3 weeks trying to ring you was a nightmare I spent over a hour each time every day morning again in the afternoon ringing each time with …

Refused claim twice only to have an Ombudsman reward it to me. The whole process took a year for them to pay out. They also have a premium number for mobiles at a £1 a minute. They are unhelpful and pass you around different departments and …

Unbelievably difficult to get hold of. They will either email a PDF of a letter or email a copy with no indication of how to reply to the questions in the letter. The email addresses, once found, are never responded to. Their live chat …

This is by far the worst insurance underwriter I have ever came across in 15 years.
This is more like a scammer company. …

Absolutely useless, awful waiting time on the phone (20min – 1hr average) and when you do get through….they will transfer you to another department again and therefore wait another 20 to 1 hour!!! Crashing my car was painful enough but …

I’ve worked in insurance all my life and this is the most morally reprehensible company I’ve ever come accross. …

Please avoid, very poor customer service, argumentative and abusive staff.

Looking for any little excuse not to pay out even if your fully covered, long …

Absolutely useless. Hit by another driver while doing a three point turn told from the start it was my fault. Took a week and numerous phone calls sometimes being on hold for 40 minute to an hour before my car was picked up.once my car was …

Worst insurance underwriters I’ve ever come across. Trying to get any information from them is like getting blood from a stone. Can never get through to them on the phone and have wasted so much time in a queue. I am currently without my …

Biggest Scam Alert, motorcycle got stolen and Damaged then I got it back and markerstudy collected it. Never paid out and kept my motorcycle. After 2 months of emails, phone calls and letters I have finally been told they will not be paying out and also I will not get my motorcycle back unless I buy it from them. Buy my own bike ?????

Literally the most incompetent business i have dealt with in my life!! Had my van stolen in April 2018, get dragged thru interviews, left with no van for the best part of 6 MONTHS, moaned at them, complained to them, they even admitted they …

Was nothing but polite patient but yet persistent in relation to my claim payout; I got all my documents in order and over to them prior to them asking via my legal team or myself calling and had the everything processed from start to …

Ryan who works in the claims department has no compassion. I feel like i am in the wrong when i have made a no-fault claim. I am disgusted with their poor organisation and unprofessional approch.. DO NOT USE THIS COMPANY, they are the worst. It is truly a scam.

Shocking, never call back, can never get through. Been 3 weeks since my accident and still heard nothing from them regarding my repairs apart from changing body shop??? Do yourself a favour, don’t use this god awful company.

Wouldn’t recommend as a place to work. No support of staff off long term sick and tell you that you owe them money even when you had to leave the job because of ill health

Spineless company! Got took off a motorbike from behind and they have done Nothing!!
Shame Google doesn’t do minuses. …

Litterally like talking to a brick wall!!! They accept zero blame for the stress they’ve cause me I sent money over to them the correct price and they’ve now told me it had gone up to over £1000 this happend in 2017 and I am still trying to …

Avoid any insurance company that has these associated with them if you have insurance through them already good luck all I can say is change provider asap

Terrible , poor customer care .
I spent hours waiting on the phone to be transferred to another company without me knowing .

Been on hold for almost 3 hours now, trying to sort out a claim and has been taking forever absolute SCAM!!!!!
all i needed to say it hello can i close a claim and done literally 1 min phone call waste of time

Wouldn’t even give one star, not given a courtesy car and virtually impossible to speak to anyone

Ten months to settle a car insurance claim, departments that don’t communicate, incompetency at every level. Treated me like a criminal throughout the entire process. AVOID LIKE THE PLAGUE.

Nasty customer service, horrible insurance company and horrific claims service. DO NOT USE THIS COMPANY EVER.

Awful company! They will scam you and wont pay out even if you are a non fault driver!

Con artists, will never insure with these again and will never used RCIB Either.

DO NOT USE, I had terrible service dealing with this company and I was the injured party

Very over priced insurance quotes, no help when trying to amend policys, would not recommend these to anyone.

Horrendous experience
Steer well clear of this company

This poeple treating customer with no care every there staff there very unprofessional they don’t deserve even one star sad to have scam company’s like this

Incredibly poor communication. This company appears to be a scam. avoid at all costs

Very good service.

STEALING FROM CLIENTS LEGALLY .. ABSOLUTE DISGRACEFUL BUNCH OF THIEVES .. STEER VERY CLEAR

Not even worth 1 star! Disgustingly poor company!!!! AVOID AVOID AVOID

Great service friendly staff and polite .

Absolute heap of s**t . AVOID!!!

Nice friendly people.