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Write a ReviewI know people tend to only share reviews when they have a negative experience, but I wanted to share my very positive experience today. I called the Fixed Penalty Office to find out when my driving licence would be returned. The options …
Waste of taxpayers money would have been no stars, sent my licence to them in February as paid my fine as soon as I got it, it is now july! And still no licene sent back i have been ringing daily since end of March but all i get is all our …
I have tried to get through for 3 days straight there is no one answering the phones at all. It constantly plays the same message and lists the opening times and that no one can answer the phone I have called 20+ times and nothing no answer …
Looks like this place do not like answering the phone but tell you they haven’t received your driving license and will take you to court even thou they have signed for it on a recorded delivery its a good job they don’t run a business …
Shocking!!
Complete waste of time money and energy! …
Sent my license off to get 3 points put on it, never received it back!!! Was told it was sent back 2nd class business post, now I’ve been told I need to buy a replacement for £20 😡😡😡 so now I am punished again and someone somewhere has my …
Called many times in opening hours and it just says ‘all our phone operators are currently busy please call back later’. I’ve called multiple times on different days and had no luck.
Absolute joke. Wasting tax payers money on these people. Cant even answer the phone. Basically you get fined and then they’ll take your license but you can’t do nothing once its in their possession.
Most frustrating experience trying to get through to these incompetent people. Happy to take money of us but can’t answer emails or phones. Get cut off constantly instead of having the option to hold. Ridiculous. Who actually runs these places?!?!
terrible, what is the point of a telephone service if all you say is we are busy call back later, and hover ever many times you call back you get the same message
Paid the fixed penalty, then sent my license been ages and now no one answers the phone WHAT A JOKE!
I call them today, waiting time was less than one minute ,the person was nice and confident
Waste of time, no one to answer calls, call back another time -1 star service for automated service
got court speeding yeah my bad i confirmed i was the rider of the motorcycle it has prob been 8 weeks now still nothing been trying to call on all there opening hours when i can or on breaks none stop ringing or lines are busy what a waste of time and no doubt ill be accused of trying to avoid it dodgy people
extreme waste of our tax money never got thru the call…………They even doesn’t deserve -10 stars they are even worse then that
Terrible. I paid online, now I need a ref number to send off and don’t have one. I call the helpline and get cut off every time
Impossible to get through to anyone; trying to pay a fixed penalty and have spent days to trying to pay it. I have 14 days to do so and you get bounced from one number to another. Not good enough!!!!!!!!
Sent my licence off ages ago and have not revieved it back!!!!!
can I give 0 star ?
No answer
Pathetic service