Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewI am a customer I come to play win or lose depends on my luck. If you do not welcome me, I will leave, You are not police, you do not have the right to check and ask how my account is. I know the staff and service are very good here but …
Keira was outstanding, spoke politely and attentively. Was genuinely caring and wanted us to have a good time while serving us. She will go far
I come here for poker tournaments sometimes. The poker room is tiny, but there aren’t many options in Glasgow (right now just this spot and Alea). The tournaments are £35 or £45 usually, and just two or three tables of people. The cash …
Brilliant amazing went to a night out there lost my wages but worth it. Lol missus not happy definitely will be Going again great night staff where Great.
Had a lovely meal .. was late at night ….and few small bets staff lovely
Nice modern building with a good atmosphere. Bar is nice however quite a long wait to be served and the bartender was a bit rude and the drinks were quite pricey. There was a poker game in progress however for an unknown reason we weren’t …
Great casino. I go there for the poker cash games. Professional staff but not stuffy. There’s good banter so it’s lots of fun. Very friendly and welcoming to new players. Good drinks and food. Soft drinks are free while you are gambling.
Had really good reception from them so far (coz I’m a new member? Hope that’s not it, I don’t think so but) as they are kind and accomodating, friendly and helpful, especially for someone new to casino establishments, great time, 24 HR bar, …
A lot nicer since it was refurbished. Nice food and drinks too.
Grrreat atmosphere. Full of very kind peoples. Absolutely amazing 👏 …
Friendly, clean, newer machines. If you’re a tourist, I wouldn’t really recommend the casinos, though.
First time in a casino and I loved it! I won 70p!
Been many times and it’s a great place for a drink after working a late night, staff are usually excellent however when I ordered food the staff member seemed genuinely annoyed by it and was not afraid of hiding it, it was quite upsetting …
Had a great experience with blackjack dealer, Darren. He was friendly and helpful in understanding the rules. He also joined in the chat we were having as players.
Used to be spot on, but maybe it’s just losing the charm of the first time being in a casino and feeling like a real ‘grown up’. …
Generally Grosvernor Casino is a great venue for responsible gambling, meet for drinks and nice food, especially Victoria Grosvenor, staff is absolutely 5 star quality but Grosvenor Glasgow few staff completely rude and not a place I will recommend anyone.
Slot machines here are mega rigged. I would advise people not play them as you need to put loads of money to even get in the feature, even when you do it pays absolute peanuts. Took me almost £500 on a £2 stake to even get into a 1 …
Very cool casino, free money on entry and a free drink? Can’t complain!
Great night out and all staff make you feel so welcome
Refurbishment on the go at the moment, but still open, great staff. Good games.
Needs more blackjack tables open. …
Friendly staff and majority of customers are good too. Decent selection of draught beers on the bar . Croupiers always willing to help you out also with any questions . 10 pound minimum on most tables which can be pricey over course of night out .
Great one, good play area, nice bar and drinks. Will surely visit here timely
Visited this casino many times and it is fantastic.
Huge variety of slot machines with upto £10K jackpots. Bars and smoking area.
Go downstairs to play roulette and cards lots of chips exchanging great atmosphere but whats better is the staff they are always welcoming and jovial, I will go again and shall highly recommend open all night 🌙 …
it’s a casino… not the best. not the worst. staff are good and that’s all that’s needed in a casino. if you leave 1 star review, its because you lost all your money
Always fantastic and always sum where to chill
SLOTS ARE RIGGED SPENT £650 WITH A RETURN OF 56.40 GET A BONUS TO WIN £14.00 ON £2.50 STAKE ABSOLUTE CON DO NOT PLAY THEM PROBABLY THE REASON ITS NEVER BUSY ON THE SLOTS FLOOR …
Lovely and helpful staff.Plus an amazing ⁰menu and always spots or slots to gamble in. Only downside is the drink is more expensive so that’s why I’ve knocked off a star.
I do like a trip to casino always a good night out no matter if you’re up or down
Awful dealers, no atmosphere
My partner & I were bitterly disappointed last night. Moreso, to do with management’s attitude, my partner feels totally violated and made to feel as though she was a piece of dirt under their shoes, We will not be back, Very very …
I feel compelled to write this review as poor customer service is unacceptable.
This Casino is like a social club for staff and hardly a professional …
I was so excited to visit this place again after about 6 years. It’s sad to see how run down it’s looking with worn carpets and seats. I still like the place but it’s like seeing an old friend who’s fallen on hard times.
In all the time, after work. Staff are lovely Food is good for that time in the morning. Can get a bit rough sometimes because of the type of venue but security are quick to act and handle excelently.
Beautiful place which is immaculate in the centre of Glasgow City centre. Drinks are reasonably priced considering it’s a casino and the staff are helpful and knowledgeable. Great place for a night out as there are other cheaper priced game machines to play if you don’t want to play the big tables.
Nice welcome. The staff are very friendly and helpful and the casino is attractive and well kept. We’ll worth a visit, whether to play the tables or just to enjoy drinks in a comfortable atmosphere.
Iv had to change my review from 5 to 3! I do love it here for its classy feel and good range of drink available. Love a cheeky gamble of Roulette and downstairs gambling has a cosy vibe and the lovely girl with pink dyed hair and glasses is …
Great experience, when everywhere else was closed as long as you don’t end up spending a fortune on roulette and blackjack well worth the night out.. grosvenor casino is the place to be
I used to come here very regularly for food and play late at night but not been in maybe like 1.5 years. Visited recently for late night food and i was so disappointed in the food that i can honestly say it was the worse meal i have ever …
Only been here once… Had something to eat which was good then went downstairs for a punt.
There’s the usual roulette, blackjack & 3 card poker… Was unlucky that nite. …
Open 24/7 people often swam the place every weekend after 3am, when the clubs shuts as this will be one of the few (3 or 4) casinos still selling alcohol at this time. While others go there for the obvious reasons 😊 gambling. Its perfect …
It was pretty cool to go here, I’ve never been to a casino before. I would have liked it if there were people who could explain the games and stuff a bit better, as I had no idea what was going on, but it was a new experience to say the least.
Had lunch there a few times good value for money was there yesterday waited half an hour for waitress to take order then another half hour to be served wasn’t even busy will give it another go maybe just an off day .
Very quiet. Nice decor but no atmosphere.
Never thought I’d find a casino in downtown Glasgow, but definitely didn’t disappoint. Had a selection of slots and table games. Clean place.
Good fun had a great time. Just don’t spend if you can’t afford it don’t go. The staff are always very helpful friendly and kind
Really friendly staff
Great food… great fun and great wi njnv when it happens lol . All.royns good wee place for a fancy night out or an easy afternoon off. Great staff on Front desk also. Very very welcoming x
Glad to see it’s all changed really makes a difference restaurant is really good and nit over priced
Never been in a casino , but went up late at night after finishing my shift at work , only for a refreshment !!!
went to roulette table on way to find a toilet !!! …
Quiet at 5pm soon livened up served a nice meal staff were pleasant worth checking out
Trying to get a wee drink is like pulling teeth, and I’m not talking alcohol, simply a juice. Staff attitudes are not the best and there are other casinos in the vicinity that offer much better and friendlier service.
I loved it! It’s cozy, fancy, professional staff, tasty drinks and most importantly we won our day expenses… recommended
Brilliant Casino with a great group of staff! The management and team were very accommodating and looked after us the whole night. We felt like proper VIPs
Was spiked in here, start of Sept 2021. Avoid this place as we all agreed it was full of strange customers. Luckily friends looked after me.
Quiet….but nice and chillaxing…..couple of beers and a wee flutter on the roulette.
Better luck next time.
Love this place. Been a while due to Covid. Could do with new carpet!. Staff are always lovely.
Early evening is very good but late night after the pubs close it becomes a terrible place full of loud mouth drunks only there coz the bars open till 7am then they hit the black jack table omg if the grosvenor wants to be a serious casino …
Good place to go if your not ready to go home yet. Food is reasonable and most staff are nice enough
Was getting cash out one of the cash withdrawal terminals inside the games room and was short £140. Been told i will need to wait up to 20 days to credit my account.was even more surprised to hear this happens alot. Grosvenor you need new terminals, not good enough!
First time visit and very impressed by the layout and friendliness of the staff, plenty to see and play the games of your choice, well worth visiting if you like a bet or are in the area.
Food was really nice. Home made burgher and very nice chips crispy on the outside nice and fluffy on the inside £5 including soft drink/tea/coffee
The beer is over priced but a really good nite oot with ur mates. Been a member for years. Staff and bouncers helpful. Bar open five am.
Ok place to go depends whos on
Girl with blond hair is so nice
Well favouritism but I work there and really enjoy my job 😊 …
Lovely casino. Decent bar with very fair prices for drinks. The best place to come after the 3am club curfew for a few more jars.
Great venue, excellent service. Good food at very good prices. Recommended we will be going back.
Visited on Monday 9th October. Had a lovely meal. Friendly staff. Nice casino. Definitely visit again when I am in Glasgow
One week i won half a million, bought a yaught, sailed the Clyde, found treasure, sailed back to Glasgow, went to the casino again and lost the lot.
GREAT FUN! know when to stop though.
Friendly staff. Nothing is too much trouble, clean and good amount of sanitiser stands
It’s only good when you leave a winner
No pressure to gable. Reasonable drinks prices. Food available any time. Clean and staff friendly.
Went for networking meeting. Clean tidy place. Also the toilets were clean which made a change compared to other venues.
Friendly staff good night if you win.
Pleasant experience, receptionists on the ball and friendly, food terrific, we haha an excellent waitress funny and attentive.
great place to finish of a great night…..staff were excellent…definitely be back.. one happy customer. xx
Forget it, unless you are a drinker or gambler.
Too shady for any pleasant vibe.
Well dodgy staff. …
Just go there for fun no gambling at all.
Very good, first time in a casino, didn’t feel silly or stupid, very good staff and nice relaxing atmosphere. Very enjoyable highly recommend this place
Great place to go after a night out, if you still want to have some food and drinks to relax some more, you can buy more drinks up to 5.30 in the morning