Pandora reviews

they gave some handcuffs for me and my girl to handcuff eachother 🌚 but i’m not happy with there service because the woman kept trying to touch me and that is unacceptable as i am happily married to my beautiful, gorgeous, stunning, …

Doesn’t even deserve one star!
Served by three different members of staff, all with terrible attitudes. Clearly, have ZERO attention for customer service given that buying jewellery should be …

queued up to go in as it was so busy because of christmas and was greeted by Lucie, she had such a friendly face and helped me find exactly what i needed. She was kind to everyone and went out of her way to make sure one of the other staff …

Thanks Sultan for you has give me the best & brilliant ideas of what to get for my wife & daughters. Thanks you so much. Sure will back to visit this Pandora whenever I’m back at London.

My daughter loved it so I am not complaining. The assistant was very helpful as well

We are really appreciative of our service with lucie today. She had good and sweet energy & vibe. She was very helpful and polite. Thank you! 💗 …

Great deals become a member and you will be seeing freebies coming your way

Friendly staff, really professional. Gave great advice and of course the jewelry is beautiful. If you are getting a charm bracelet I highly recommend the starter pack, great value for money.

I no it’s the silly season but to stand in the que for 5 minutes get to the font assistant “yes can I help you ”
“Yes I would like a few charms” …

Brilliant service,busy but well managed.Great deals and a smooth and easy shopping experience..very reasonable and affordable gifts

Very bad system they have here. I don’t know who manages this branch but someone senior that doesn’t work there should take notice of how this place is managed. If you want to buy Pandora go to ANY OTHER BRANCH.

I went in to exchange a bracelet I had purchased as a gift and despite the purchase falling outside of a month, the Supervisor Zainab was enormously helpful. She was understanding of my needs and even offered a further range of bracelet or …

Very good service, very easy location near metro station. I highly recommend.

Brilliant friendly staff, Melanie was especially helpful and made sure we were able to find what we were looking for 🙂

Visited the store on 259 Oxford on April 2, 2022 in London from The States for my 42th birthday every country I visit I buy a charm for my bracelet and this time was no different. …

Dear Ahlam (hope i typed it correct) and team, Thank you for your extraordinary service and warm & friendly attitude.

Went in with a broken ring expecting to be told I’d have to buy a new one but with no quibble once I’d explained Greta gave me a new one. Great customer service from Greta! Thank you!

Lucie helped me very well and even received a free bracelet on my purchase. Big thanks Lucie! 😁🇧🇪 …

I went to buy some charms for my bracelet, I was told by the lady at cash desk doing absolutely nothing that I’ll have to wait until someone is available to assist me. However she was considerably nice to the next customer and told them …

They are very nice and pleasant.

I’m not personally a “Pandora-person”, but I was easily guided to a charm that was perfect for me. I was looking for the perfect gift and was sorted in no time. Easily one of the best customer experiences I had while in London.

Lovely friendly welcoming staff, great customer service. Very impressed with the lovely ladies working in this Pandora branch. Did a click and collect order, no problems at all. Thank you for a great customer experience

It’s busy there,but still the service was quick.

Lovely staff. Well lit shop.

I was served by a lovely lady called Myia, she went above and beyond my expectations of an assistant at Pandora. She was so patient with me, had so many suggestions to suit my bracelet and ways of ordering it different so it looked better. …

I went in around 20:00 yesterday , it was my moms birthday the next day and I had bought the wrong size online was served by two lovely girls and Khushi helped to exchange the bracelet for a different size thank you so much she also offered me a better box to package my moms bracelet!!

Good service for several exchanges I had to make.

Ahlaam gave me and my mate great service when we came in on Thursday evening. We were quite indecisive but she was as charming as ever and took her time with us. We left very impressed with her suggestions! -@farazijaved

Lovely customer service from Shazmin and another colleague (I can’t remember her name but she is a new hijabi trainee). Both girls where kind and my bracelet was packaged so well! Thank you.

It’s a lovely shop. My friend wanted to try on a bangle. The medium size came off her wrist so she asked to try on the smaller size and the assistant said ‘it won’t fit you’ without offering it. She didn’t seem to want to help much! Otherwise very lovely products, and all other staff seemed happy!

Definitely not open until 9pm, came at 8:30pm and been sent away that they’re already closed (while having other customers in the shop) and need to prepare for the upcoming day. Was told to go to Marble Arch Pandora which we would get there …

Very friendly staff and a great range of products

Such a busy store but the team always make you feel special while you’re in the middle of the craziness in London. Nothing is a problem for them and everytime I’ve shopped here I’ve always left happy.

Rude staff. No willingness to show any new collection to customers. You won’t feel welcome here

We were served by an amazing guy, amir, an absolute sweetheart. Amir if you see this, you’re doing amazing♡

The employes either lie, either don’t know what they have in stock. There are many Pandora stores but, not sure if it’s exactly this, but they aleays put in front of you a piece of jevelery which was returned by someone else (and started to …

The staff that I talked to, April was so kind and helpful. She is the nicest person from pandora that I’ve ever talked to that was so friendly. I’m from Vietnam and she even went outside just for me to see London. I really hope to be able …

I went in there with my friend, the workers there was so friendly and very helpful, and very patient with me, my friend got me a very beautiful bracelet

I was served by Anastasja & manager Magada yesterday, let me tell you they had what it takes 5 star customer service! I went to two stores before the Oxford circus location – first was canary wharf & then Stratford, both stores could not …

My wife and I visited this shop and found that the staff were very charming on entering. It took some time before we were eventually served, and that only happened because the lady at the entrance had to prompt one of the sales team to …

The employees where amazingly kind and helpful

Wonderful customer service and friendly employees, went there to buy the exclusive charms from London during my vacation with family

I’ve just left the store quite upset. After the reopening they are not allowing customers to go around and see the products available. I understand that this is a new procedure but the gentleman that hosted us at the door and the attendant were quite rude. I left immediately, never to come back as I can buy with no worries via web.

They are so gently🙂 …

This is a nice branch, it’s reasonably sized and always well stocked. I often buy charms from this branch. …

Excellent welcome! Warm staff with great knowledge of products. It was a pleasure to shop here.

Love this store! Had everything I wanted!

Didn’t really like this pandora, I was asking questions and 1 lady just kept rolling her eyes and just had attitude. Much rather go to the mable ach branch, much nicer experience in there.

I visited the shop today with my daughter to buy a gift for my wife’s birthday, I Ben served by Rachel , She was so friendly, professional, helpful, I always appreciate and like to write good feedback for good service I receive is so …

Fast, friendly, efficient and helpful .

Terrible service

We asked for help from an employee who was at the cash register doing nothing …

Had everything I needed for my granddaughter

Warm friendly staff. Professional

Excellent customer service. Great products!

Very polite and helpful staff. Recommend for everyone to visit this place.

I have been to the shop to buy a birthday gift for my best friend and I left very disappointed.
I have got the gift just because I had to, the girl Axelle was not helpful. …

Came in with a rough idea what I might be looking for, the staff member who served me spent a long time making sure I got what I wanted and offered great suggestions. Didn’t feel like he was trying to up sell anything or make recommendations off price which always makes me feel better as a customer.

I’ve been in this shop to change the size of my ring! They immediately welcomed me with a big smile and they immediately helped me even though the shop was very busy! …

Went in with daughter to buy her friend a birthday present. Staff very polite and helpful. We were served by Irana who understood exactly what we were after. She also gift wrapped what we bought perfectly. Thank you.

Very busy when I visited and it is a fairly small shop so therefore very cramped. Also doesn’t come across overly friendly until you’re at the till. Then the experience changes and the staff are extremely friendly. Especially the lady who …

Pandora has a great collection of accessories. Their collection of charms is the best and can be the best gift for your loved ones. Also while some things are expensive there are some which can easily fall into a small budget as well. The …

Very unhelpful staff

A lovely experience with a super friendly and helpful member of staff.
And I left the store with some nice shiny things too
XX

3 hours in the shop trying to decide what I really like, and finding rings for one of my daughters, not an easy task!
The lady was amazing, made me feel absolutely fine and was very helpful.

Very busy wee shop on Main Street. Staff usually are in Pandora as soon as you enter trying to help. This is based on previous experience. When we went inside the shop no one approached us. Even after a few minutes inside no one approached …

Wonderful staff excellent service well done

Had to queue for a little while but service was prompt and efficient once inside, I also got a lovely free gift of a jewellery box which I was very pleased with.

Came in today, service we received was terrible, the male manager was very condescending and a sales assistant called Iman (I think it said) was so stuck up and very patronising. Absolutely disgusted.

Best customer service I have ever experienced. Team very welcoming and smiling! Got yourself a new loyal customer!

Nice attentive staff who were very patient with us! Our store person explain the products well including the aftercare. Ended up purchasing two rings!

when in waited for 10 mins got what I wanted got out. we are talking about oxford circus 5 day before Christmas. the staff was nice. good sellers 10 out of 10.

The store is located at its greatest location (near Regent Street and on the Oxford street). …

Asked the staff for gift-wrap but she just put a piece of paper in the bag….

Very helpful staff

Good for buying jewellery gifts for girlfriend, mum, sister or anyone on a special occasion.

Rude staff in this store !!

Walked in and as usual was greeted by a member of staff as I walked in asked if they could help directed to wait for an assistant who came over within minutes served me and I was out the door as quickly as possible helped I knew what I was looking for

OK.. Nice jewellery but don’t go at a busy time as its a small store and they are packed.

Ramla was amazing and very helpful and nice also with our daughters.

Warm friendly staff. Olivia is an asset who went the extra mile to assist me in finding what I asked for. Thank you. Well worth a visit.