PayPal reviews

Rating: ★★★★★ (5/5)

As a PayPal user for over 15 years, I can confidently say that it is a trusted …

Rating: ★★★★★ (5/5)

As a PayPal user for over 15 years, I can confidently say that it is a trusted …

Paid merchant through their website, and the payment failed. I was prompted to pay again, which then went through. However, PayPal took the money twice. The merchant confirmed they only received 1 payment as per their website. PayPal …

Terrible company. I have never been a trader but after 23 years of using PayPal for buying occasionally from ebay and sending money to a friend, they have accused me of being a trader. My friend sent me some money back and PayPal have told …

Do not deal with PayPal ever their customer service is horrendous they make it up as they go along. I guarantee if you have a oroblem they won’t be able to resolve it. There right hand doesnt know what the left is doing. They do tell lies …

The paypal account that my sister used was suspended, and now her money is blocked in the application for 180 days, and if I call support, as it says that it is recommended in the help section, I am told Monday – Friday 10am-4pm, thanks for nothing

PayPal SUPPORTS SCAMMERS!!!! They believed a company from India that item/service was delivered and refused claim despite I have shown them proof that this never happened!!! So, I can easily say PayPal is A SCAM same as their customers!!!!!! Absolutely furious!!!

Stolen my money, can’t withdraw it. They won’t explain why or what I need to do to fix this. I fear I’ll never get it back. Thieving buggers.

PayPal took my money on the 28th of September. Did not receive goods. Complained on the on the phone in October. Was promised money would be refunded by Monday. No refund for another month. On the phone 9th December 2022 and again told …

Ref PT13510828

1 STAR TOO GENEROUS …

PayPal are basically not interested in customer services, so chose to close my account; Easy? no because every time their online system stopped me closing it, I called the so called customer services to assist me and they hung up so I have …

I have just reported these crooks to the Financial Ombudsman Service . It takes about 10 minutes, and I would recommend doing it. …

Absolutely ripped off by paypal, had a very dodgy engine delivered, which we had picked up and returned to its owner, by its owner as it was not as described, and paypal have refused us a refund £1855.00, as the sender had it picked up and …

No stars SCAMMED OUT OF £500 ,purchased a designer bag online from a shop in Leicestershire Divinity Boutique, guaranteed authentic,soon as purchased ,email from China saying my parcel was on way ,immediately told PayPal it was a scam ,told …

Do NOT use PayPal for an item that is expensive believing that you have some form of cover with a genuine dispute back up!!!!!

Take fees for services (fair I agreed to that) but withhold you transferring YOUR money out to your own BANK. They say it is possible to lift these limits with confirmation codes etc, what they don’t tell you is they never really send it. I …

Unfortunately I have actually been scammed out to £1600, bought a Mac book the seller then closed the account and provided random tracking information not to my address but the city. After 1 month and appealing the case 6 times, providing …

If you are able to use another service provider, do! I have begun using Square instead as Paypal removed my bank account from my PayPal account, thus hindering my ability to withdraw my funds. They wouldn’t give me an explanation and would …

I had a extremely poor experience with paypal no one knows what they doing long waiting automatic response poor customer service no resolution to your problems only and only about PayPal nothing else matters to them. I will highly recommend …

Got burned by Paypal hidden currency conversion fees. What a scammy and scummy company!

If I could give PayPal zero stars, I would. They have randomly held on to a withdrawal of my money that I was waiting for urgently for no reason whatsoever. …

Very disappointed. As a customer who clearly got scammed (Seller provided tracking information with wrong address) I expected them to step in, because that’s why anyone would use Paypal. …

Company fraudulently scamming it’s customers with its no result buyer protection scheme. Just acts as a messaging center between buyer/seller to resolve things between them and does not cover anything in relation to agreed buyer protection. …

Impossible to get in touch with them and resolve issues regarding access. The option menu machine keeps telling me that they don’t hear me, neither does it recognise it when I use the keypad. This is definitely material for a comedy sketch!

Close your account while you still can!

This company are just the worst, they froze my account 2 months ago, without …

Scammers paradise. Be prepared to lose your money when dealing with this company. Overseas call/message centre sends you round in a perpetual loop deliberately so you eventually give up. Customer support is non existent. Fine when it’s all …

I purchased 2 golf putting mats and received 6 golf balls which weren’t even fit to practice with,I have been getting in touch with pay pal and the company since May and have had more excuses putting the dates for resolution forward every …

Criminally held money from my account after declining several forms of valid ID. After half an hour on the phone I finally got confirmation from the poor representative that yes, there was nothing to stop their ‘back office’ team from perpetually holding onto my funds. Try to avoid if you can. Don’t deserve a single star.

Do not expect them to honour their simple and clearly explained ‘Buyer protection’. You are much safer cutting them completely out of your transactions and relying on a proper bank who will cover you under section 75 of the Consumer Credit …

PayPal will take your money. NOT refund you. But will happily refer you in circles for account Limitations, ID checks and let you wait on their phone all day. Not enough negative stars. I was polite and cooperative for 7 weeks, good luck!

This company is completely shocking, I have been nearly pulling my hair out for 2 weeks regarding my account, I have started selling on ebay, they held all my money, and issued a refund to someone when it wasnt meant to be refunded, they …

dreadful service from a dreadful company.
It is amost impossible to speak to a person and the website is not user friendly

What an absolute shower. If only I could give them zero stars, they don’t deserve the one I’ve given. …

I have made a payment through friends and family on Paypal. not knowing that the recipient had not verified their account. That was back at the end of November. Here we are 3 months later . The recipient has still not verified their …

PayPal are online thieves. They do not deserve a 1 star.
Warning !!!DO NOT!!! Sign up with them they will rob you blind. there customer service is non existent and I have seen better customer care when I was car …

Same as all the others on here. PayPal not interested in whether a transaction is authorised or not, they will pay YOUR money out to anyone who asks for it, then ignore your evidence when presented. We are about to issue a County Court against PayPal (UK) Ltd for our losses, let’s see them ignore that one.

As it gets closer to that spacial time of the year for many. I find that as well as covid19 PayPal has become a big set back to my daily attempts to complete transactions in a quick and efficient manner. I am currently using eBay which is a …

My husband been a victim of a fraud he reported straight to PayPal and ask them to stop th transactions they told him we cant do anything about it .u need to contact your bank wich he did. the bank revers the money back and we reported …

Ordered a golf putting training mat, but when my delivery arrived all I got was 2 golf balls! When I contacted Paypal I was advised that I to get a refund I had to send the 2 golf balls back TO CHINA, the cost of which would have negated …

Worst Customer Service Ever. Automated telephone customer Service. I changed phone number and now I dont have permission to my account. Dont use paypal.

15 years with this outfit, thousands in fees, and now access to account suspended. why? Perhaps its something to do with me not have a mobile phone! The reply from the EU was simple, one does not need a mobile phone to get access. The regs …

I would never trust using PayPal again. We had someone buy off us through Facebook and paid through PayPal. They provided a second class delivery label to use. We went to post office and got a receipt proving we sent the item (house number …

Lodged a small court claim to get my money back. They have become the worst financial company on the planet, worst customer service, worst overseas robotic call centre, refund service takes ages. I bought an item from a crooked fraudulent …

Paypal put a freeze on my nonprofit’s account, and despite us sending the required documentation multiple times, did not lift it, putting us at risk of losing our school. Customer service was not accessible as it is an automated voice that …

Stolen money from my account and justified it by saying online goods aren’t protected by seller’s protection policy (they are). Customer service non existent. Nobody to get through to on the phone. Messages are always replied by different …

Extremely greedy people. Not only charged me A LOT on my sale, but also my money is pending on my account for up to 21 days. Super frustrated, as I really ned my funds. There is NO WARNIG of that when I agreed on the money transfer. AWOID AT ALL COST! Why no one took that Goliath down yet? David, where are you?!

Closed the account that I have had since 2002 and refunded the balance to people who had paid me, all without my consent and also without checking that my account had not be3nnhacked? …

PayPal has been atrocious! Still withholding a payment to me, even tho’ the item I sold was collected by the buyer on 5th of June! Also put a limitation on my account, which I’ve tried to resolve by sending many times copies of the …

Paid £286 into my PayPal account but PayPal never showed it in my account . My high street bank confirmed that the money went into a PayPal account. Despite this PayPal still deny receiving it. I’ve shown them by bank statement and the …

I have sent everthing to paypal after having sold 4 items recently. I sent postage receipt for ‘1st class signed for’ with ref number and I sent the buyer’s delivery notice. Nevertheless, Paypal keeps my money on hold without any legal …

Absolutely SHAMBOLIC company. This company have withheld funds for a birthday gift send from the USA. A pop up says that these funds can’t be accessed for 21 days !!!! There are NO Options to get the funds quicker, other than to say the …

I’m giving 1 star because I cannot give 0. I have never seen a company so incompetent in my whole life. Customer service is non-existing and just forget about anyone willing or even attempting to resolve any issue that you have whatsoever. …

PayPal is totally corrupt to the core ! From my own personal experiences, and I know from the factual experience and evidence of many, many others,
Paypal appear to be in cahoots with the scammers & thieves using their so-called …

PayPal UK have a large amount of my money. They won’t release it. Dispite writing to them via registered post. Dispite speaking to 3 people about releasing my funds. Looks like I’ll have to turn up to their office with the police or the bailiffs. PayPal sort it ASAP

Abysmal.

I rang PayPal and was told that there was no agent available so I assumed I’d be …

The PayPal stole my money,I sold usdt to a company , I provided all information but PayPal didn’t accept it and the helped the company to stole my money ,brothers and sisters never use PayPal

these people stole £2,367 from my bank account. Already submitted complain to the Financial Ombudsman and working on papers to FCA.
Xoom service paypal owns was fined for 31 mil USD in 2015 for fraud activity

They keep sending me emails about my account. But I don’t have an account, I have never had an account, and now have no intention of ever opening one. I tried to notify them of this error, but they emailed me back to say that the email address was unmonitored, and to notify them I would need to … open an account!

Purchased a set of saucepans from Snow Hutu trading company. Received a cheap pair of plastic glasses. Raised a complaint to obtain money back and PayPal found in favour of seller. No concern for the buyer Not happy at all. Trust in PayPal at an all time low

Shocking disregard for (a) their customer interests and (b) vetting to stop scammers getting paid; and then (c) they refuse to do anything about it, (d) blocking legitimate complaints by marking them as “closed” in their so-called Resolution Centre – which is just a fob off. AVOID like the plague and use your credit card only.

Buyer Protection is a scam and unfit for purpose.

complete con-artists, provide them with proof of your case and they deny any …

UTTER DISGRACE OF A COMPANY!!! Not able to speak to a person in over 6 months, online robot agents illiterate saying contrasting things. I’ve been trying to access my money since April, now told by I’m not the account holder! every time I call I get an automated message then get cut off. WHAT A DISGRACE!!

without going into detail.

STAY AWAY FROM PAY PAL
YOUR MONEY IS NOT SAFE

After three days of “your funds will be clear in an hour” they are… Then it’s another 24 hours to clear in my bank so I send to a friend…. Next thing I get a text from spam number with all my PayPal details and my friends on it with a link that’s a hackers link….PayPal has a mole in there company!!!!! DO NOT USE THEM.

DO NOT USE FOR BUSINESS!!!!! We have been using paypal to get payments from customers on our webpage. 6 weeks later, after the payments were made and orders were delivered, paypal without letting us know reversed all 3 payments totaling …

PayPal are crooks going out of their way to steal your money from your account. Had to pursue a small claim through the county court to get £107 released that they had wrongly held and refused to release. Utter charlatans completely out of control and the source of constant problems and virtually uncontactable. Avoid at all costs.

AWFUL SERVICE AS USUAL! How do they keep getting away with this!
Missed payments in arrears despite linked account and despite an incompetent customer service called me and was told they took the payment for my account only …

Worst company in the history of payment providers and stealing money not good but they always do it and scam customers

Worst merchant service for small business. They make you jump loops without good customer service support while they charge you an arm and a leg. Strongly recommend not to work with them as we are about to terminate it as our pay option our website.

They call themselves
Paypal they should be called pat scammers I sent a expensive item back value £1500 the seller arranged the return not me the item arrived back to the sellers …

TERRIBLE customerService. This is why the world cannot go digital. These clowns freeze accounts during Covid and can’t handle their obligations. Currently making a complaint to the Financial Ombudsman service. No one is answering any customer service numbers

Want to close account but can’t, says click on settings icon, I do then click account options, nothing there that says account options, and treble checked, I had just opened it and didn’t like it, click on help and just repeats the same old …

I sent 3 payment and PP asked to load additional documents. I loaded. After PP blocked my accoount. I called and wtote messages to support.
Nothing!!! They don’t know why my account was bloked. Only say it is security information.

I am giving one star because I have to. Unbelievably terrible customer service! They don’t know how to solve a problem. They are lying to your face, telling you they will call you back, but they will never get back to you. Clueless company …

Disgraceful company. PayPal have allowed my business to be defrauded of over £6000 and do not care. They have refunded scam buyers without the items we sold being returned. FSO first and then Court.

Absolute theives. They put a legit large payment of mine on hold and then refused to release it. Beware – they are not just an online payment system, they actually have control of your money and whatever bank accounts etc that you link to it. Plus they take a whopping fee for absoutley nowt. Stinkers.

Never link your bank card with Pay Pal better even- don’t use pay pal.
My money has been stolen from my bank account and Pay pal have not done anything to fix the problem. Your Money Is Not Safe on PAY PAL

The Paypal machine is out to get you!

Firstly, I cant sign on to may account. Desperate to make a payment , I go …

Dreadful Financial Instiution!!!!
Will Gurantee & Advertise A Sufficent Service But This Is Far & Beyond From The Truth. …

Literally the mot shocking service i’ve ever come across. Total crooks and a shambles of a security system which their own staff cannot override. Its taken 2 weeks to try retrieve my own money and still no closer to getting anything resolved despite adhering to their requests. Please DO NOT use Paypal!