Prestige Flowers reviews

*update 7/7 – replacement flowers came and they’re absolutely rubbish. Majority are dead and there has been no care with the ones that are supposed to be colourful (see photos). Wish my boyfriend had just gotten his money back* …

I could not recommend this shop enough – it is COMPLETELY different to Prestige Flowers online flower delivery! …

I’ve not been to the shop in Dean Clough but recently used their service to send birthday flowers to a dear friend, my sister in law and my step mother in law and I was awe struck at the efficiency and quality of the service and the flowers …

Jade is very knowledgeable and skillful with her work and i would recommend her services to anyone. She listens to your needs and understands exactly what it is you require. We ordered flowers for our wedding at short notice with numerous …

I would recommend this florist all day long. Jade really knows her stuff. I ordered some flowers today and they were delivered within 2 hours. The bouquet is absolutely beautiful. The recipient messaged me and said she was overwhelmed with …

If I could i would have -20 stars for the experience I received for the second time!!! I have ordered flowers for my mum to Germany to be delivered yesterday the 5th of January as it was her birthday. The flowers still aren’t with my mum …

Awful company. Never use them.

Cheap flowers that all came dead and bent. Leaves had holes in and stems were …

Please don’t confuse this shop with the online department. You physically have to go in the shop to purchase their flowers. Great team. Great service. Great experience.

Called in for some flowers and a candle for a bereavement and they couldn’t have been more helpful. They made me a bunch up to my request and it was better than I had imagined. 2 other florists were unable to help me with my request on valentines day. I would definitely call this my go to florist. They have lovely gifts too.

Ordered Prestige Hampers for my Mum and Sister in Scotland for Xmas.
The first delivery was returned and Prestige Hampers said it was my problem.
After arranging a re-delivery the contents were damaged and the wine bottle was …

Unfortunately, not very satisfied with this company. Ordered next day delivery for an additional £6, the website also stated if you purchased before 10pm your order would come next day. However mine turned up 4 days late. So the flowers …

Terrible servise. I ordered 2 bouquets for my wife’s birthday at same arrdess to 2 different people. They delivered one, and one that was not for the wife. The second was brought with a delay of 1 day, when it was no longer needed. They …

Important gift of flowers and chocolates not delivered on the day, after being ordered 5 days prior.
I am hoping for a full refund, but doubt that this company has the integrity to issue it. Bad service, bad Website, bad customer service.

Received a boxed floral display from my daughter. The roses were curling at the edges and brown. The tiny white flowers had broken stems. Very disappointed as I’m sure they weren’t cheap. The card inside says 100% fresh. Not a chance!

Didn’t show up at all and ordered them 4 days ago for valentines. Even the tracking info shows them still at some warehouse. Guaranteed for valentines, accepted the postcode, specifically valentines flowers. Zero response to my emails, …

Nothing like the photo the flowers are dying but of apparently great quality… Didn’t realise roses with brown petals falling off are of the upmost quality here. Refused a refund taking it further you can come get them as they’re the worst flowers I’ve ever bought.

Just received my “large” bouquet of flowers via Royal Mail and am utterly disappointed. To say I have paid an extra £10 to upgrade to large bunch, I can buy a much larger bunch for £10-£15 in the local supermarket. …

Absolutely amazing experience, jade is so talented and helpful. She made the most beautiful bouquet for my mum! Such a good price and the bouquet was such good value for money! The staff are so welcoming and the shop is a lovely place to be. Thank you for the bouquet! My mum (and I) loved them xxx

I think people need to look at giving the right feedback in the right place because I often order flowers from the shop and not the website and I am never disappointed and neither is the recipient. Jade has created some beautiful bouquets …

I’ve ordered a bouquet online and the flowers were delivered to neighbour’s house. I had to ask the recipient to pick it up form there. That is not the kind of experience you expect from gift shop. You need to work more on your delivery quality service.

Never again ordered flowers for mums bday and sister coming out of hospital had to cancel cause of royal mail strikes promised refund never arrived, no live chat phone line and going round in circles or being ignored via email, now owe …

Prestige flowers plants & even the hampers are top quality. I have been so pleased with this company & the top service they provide. Got some awesome flowers & gifts sent to my friends who were so surprised & delighted. One of the best …

What an amazing experience I had using prestige flowers! The flowers I received where absolutely stunning!! They looks so much more expensive than what I paid for them and the staff where so helpful and friendly. Jade the lady who helped me …

Awful, the quality of the delivered goods did not match the website images – I wish I had read other reviews, I did complain and I was told the florist has decided these are as per the website and of excellent quality, Looks nothing like the fantastic picture on the website. – AVOID – READ THE OTHER REVIEWS – this was £50

I could not recommend this shop enough – it is COMPLETELY different to Prestige Flowers online flower delivery! …

I have always had fantastic service from prestige flowers gift shop, always exceeded my expectations. Always delivered promptly and in perfect condition. …

Always love my flowers from Jade! I’ve had many hat boxes, bouquets and even dried flower arrangements for birthdays, baby showers and celebrations and always goes above and beyond. Can’t wait for her to do decorations for my family party next summer, thanks Prestige Flowers Gift Shop!

I’ve bought flowers from Jade several times and I will continue to do so! Always amazing, couldn’t ask for better. Even during the busiest of holidays, Jade always ensures that flowers/balloons are delivered at the correct time and displayed absolutely beautifully. 100% recommend! Xxx

Thank you so much to Jade at Prestige Flowers for the engagement gift for our friends – they absolutely loved it! The balloon and flowers were gorgeous (as were the chocs), and Jade even went out of her way to deliver these for me too. Fantastic service guys, thank you, would definitely buy this package again 🙂 xxxx

tried to cancel my order of roses more than a week out and I was told it cannot be cancelled because it is already prepared.
An order of perishable roses ready more than 7 days in advance. unacceptable and will not be buying here anymore

Worst company ever avoid at any cost complete rip off. This old bunch of flowers is 39. I sent a complaint and I received response of “enjoy!”

ordered flowers for my mother’s birthday, she received not fresh and terrible flowers, complained about it, they agreed to send again, received not fresh and terrible flowers again.
TERRIBLE, will never use it again

Amazing products and amazing flowers. Have ordered many bouquets from Jade. Truly the most amazing bouquets. Stunning design. Long lasting. Would recommended anyone looking for something truly special to buy from Jade! 💐 …

Jade was given a request to do balloon displays in keeping with a theme and to a budget. She pulled it out of the bag and surprised both me and my son with the best balloon arch and table displays… exactly what I pictured in my head and …

Had several bunches of flowers from Jade @ prestige flowers! Every bunch has been fabulous, bright and colourful and way above expectation and they lasted. Jade went out of her way to deliver them for me too! A* service!

Prestige Flowers Gift Shop, what an absolute pleasure it’s been asking for your help in designing and making my son’s South Asian Groom Veil (Sehra) The attention to detail was phenomenal. You will hopefully be extremely happy to hear that …

Absolute joke,

Purchased some flowers a card, balloon and some chocolate. And would you believe …

I had Jade come out and decorate ready for a baby shower for a friend, this girl doesn’t only go above and beyond. She’s friendly, cares so much about every detail and makes sure the jobs done properly. I would highly recommend.
Amazing service, very happy 😃 …

BEWARE – DONT DELIVER ON THE DAY YOU CHOOSE AT CHECKOUT!!! I ordered flowers for Monday 14th Feb to my wife’s work address. Delivered a day early, she wasn’t working. The whole point of the flowers was to be an overblown romantic gesture on …

I bought flowers last week, I paid next day delivery, the flowers never arrived, nobody contacted me and I did not get a refund.
When I contacted the customer service they said that “ We rely on the customer …

Great shop and really good value, nothing too much for them. Looking at the reviews people seem to have got confused with the online florist ‘prestige flowers’ which has no link to this shop! However the displays here are amazing and the balloon and gift options are brilliant. Keep up the good work 😃 …

Avoid this scammers they will send you flowers worth of £5 for £50 Disgrace . After speaking with customer service they say its OK. Totally unacceptable. NEVER again

Thank you so much to Jade who put together a beautiful balloon ring and table decorations for my sister baby shower. Everyone loved it!! The service was quick and easy and made my sisters day just perfect! Thanks again! 💗 …

Not sending as advertised flowers out , Christmas flowers prime example there was no choice on size when the promotion was on for these just an amount and a bouquet which was large in size as shown in pictures but what was sent out was the …

Absolutely fantastic service. Jade helped me choose and supply flowers for my daughters wedding at very short notice and at a great price. Can’t recomend her enough.

Disgraceful. £35+ bouquet of flowers and they arrived basically dead… Tacky pink butterfly thrown in for no stated reason, presumably to add some actual colour. The money that they steal from customers must be funding their SEO. Avoid at all costs.

Well!
Katie.
After 16 emails and copying in SIMON and MICHAEL I have given up EVER getting a …

Recently visited the flower gift shop, with a last minute late order, the lady working couldn’t have been more helpful. Really impressed with the flowers and so was the girlfriend. Will definitely be using them again.

I will not go to anywhere other than Prestige. Great customer service and the flowers were fantastic and well worth the money spent. My last order was at very short notice and they couldn’t have been more helpful, Give it a go you won’t be disappointed

I wanted to rate it zero stars but there was no option to do that. They took my money (52 pounds) and the flowers were never delivered. Two days later, the occasion has passed, the birthday girl was disappointed, and I have yet to receive a …

If I could give them a zero I would. They charged my daughter £55 for a bunch of flowers for me for mothers day that you could buy from a supermarket for a fiver. I was also meant to get a box of chocolates but they never arrived. The …

I use jade every time I need flowers always helpful and gives good advice when I’m not sure what to get my wife ha. The delivery is always on time and they are very good quality and worth every penny and I would highly recommend them 5* service,👍 …

The worse flower ever , the worse service ever , I order on December 27 and they came on December 31 … and nothing match …. Just disappointed a lot 🤨🤨🤨🤨 …

Best Flower Shop in Halifax. Amazing bouquets. The talent Jade has is amazing she creates something truly special every time! I would 100% recommend for every occasion. 💐 …

Absolute disaster from start to finish. Half dead flowers arrived in a box (no information about that) with minimal foliage. The picture advertised couldn’t be any further from what arrived, and when I emailed about this (with pictures) I …

Ordered flowers for my partners birthday to be delivered to her work. They did not arrive. Had to buy another bouquet on day to save embarrassing situation.
Flowers arrived at her work the next day meaning my partner had to travel to her …

Jade did a fantastic job on my daughters birthday balloons. They were absolutely fantastic and my daughter and her friends loved them! Will definitely be recommending 🌟 …

Ordered flowers for my mother-in-laws birthday. Flowers arrived (not a great quantity either). Petals were brown at the ends and clearly towards end of life. A complaint to the company offered no comfort, the “Florist Manager” thought they …

Lovely shop, fantastic customer service and made us feel really welcome. Really gorgeous gifts for all occasions and the candles smell amazing! Loved all our purchases and our goodie bags too. Our 7 year old daughter loved it and can’t wait to come back and see her new friend Rachel!

DO NOT ORDER FROM HERE! These guys go under the name ‘Prestigeflowers.co.uk’. When you check their Website, it’s exactly the same address details. The pictures do not reflect or match what you receive in reality. We ordered their large size …

Ordered a bouquet for my friend’s birthday, not delivered neither on the requested date i.e. 13.01.2022, nor on the bext day which is today. For yesterday’s non- delivery they sort of accused myself for placing the order too late and …

Update – Tell them you’re going to trading standards and opening a dispute with your bank, they’ll refund you. …

Flowers were delayed and had already left when flowers were meant to arrive. Absolute waste of money. No refunds, watch out!

The shop in Halifax not too be mistaken for the online store is a very quiet brightly coloured shop with very attentive staff who can offer a variety of different bouquets would highly recommend and would also recommend a wick candle too 😊 …

Wish I could give 0 stars. Ordered a large bouquet of flowers for our anniversary, the bouquet that arrived was in terrible condition, insect holes in every flower and it was so small it was embarrassing to give to my wife. I called them …

If you want your flowers for an occasion GO ELSEWHERE. Oredered flowers over a week before Mums 90th Birthday, did not arrive. They state they use local florists and a covid safe courier service, but posted the flowers through Royal Mail 2 …

Got some beautiful flowers for the wife. Jade went above and beyond with the transaction, even delivered them personally. Lasted ages too, highly recommended

I used this company to deliver some flowers, paid the extra for a six month delivery pass. Turns out the free delivery doesn’t include all delivery. Contacted customer services – useless. Now the flowers that were sent by royal mail have …

Late delivery. Flowers had gone rotten by the time of delivery. Incredibly rude service. Do not order anything from here.

Picked up one of the big halloween balloons with the sweets inside but weren’t very impressed,placed order over the phone and told them I’d pick it up on a specific date 2 week later so it could be ready, however got there and it hadn’t …

Second year on the trot my now 86 year old mum didn’t get her flowers on her birthday… We gave them the benefit of doubt after last year, but they’re making exactly the same excuses again this year… They claim on their website Guaranteed …

Bought from the gift shop twice now and neither times failed to disappoint. Absolutely beautiful flowers, and the staff, especially Jade, are so knowledgeable and super lovely

Absolute disgrace
My friend and I decided to send each other flowers for Valentines day as we’re both single. She used Prestige Flowers and I never received the flowers she has …

Really disappointed. See advertised photo vs what arrived.

Prestige Flowers online have the same contact details and the below relates to online ordering. …

Fantastic little hidden gem ! High quality bouquets, staff are brilliant!

Bought a beautiful bouquet for my Mum and Best Friend from Prestige Flowers Gift Shop can not recommend anyone better flowers we’re 10/10 absolutely stunning , the presentation couldn’t fault it , the style was amazing ❤️Would highly recommend to anyone wanting the perfect bouquet for any occasion!

What can I say. I’m in a long distance relationship and my partner made my day very special. I received fresh flowers through the post and they are amazing. I also got a card and 3 tiny plants. My partner mentioned that the service was easy to use and would them again.

my order never came and no one returned the money to me, they don’t even answer what I write to them, this is the worst where I ordered

Immoral Company, Bad communication skills.
Avoid Prestige Flowers
One more time from Denmark I unfortunately used this company for delivery of a …