Prime Casino reviews

My friend and I dined at the casino restaurant yesterday. The restaurant is very nice, with lovely decor and good music in the background. They have a good selection of menu from European, Chinese, Indian and Middle Eastern cuisines. The …

Great all rounder, restaurant lovely. Excellent service. Food lovely but menu could be more al a carte. Bar is lovely. Gets lively. Casino bar lovely has more chilled vibe. Betting Tables good. Should have more variety and smaller minimum bets. Massage good.

You are only allowed to lose,I found if it thinks you have a way to win its money, it will always focus to you, or immediately stop your membership, regardless of whether you win or lose. I lose roulette around 500 pounds,bj 1200.what a shame casino,Don’t waste your time and money play here

Visited on a friends 36th birthday but Vlad and a colleague didn’t let us in (irrespective of us being on dry January). We asked to speak to a manager but they were dismissive, aggressive and seemed antisemitic, and continued to let in …

Have been a member for over 10 years.I arrived with a friend who happened to be black. Out of the 3 of us he was the most sober yet stopped as being too drunk after us 2 rather tipsy white chaps where let in. I will not be coming back. We …

Very rude staff at the door. I’ve been here many times before but won’t be going back any more. I don’t normally post bad reviews, but disappointed with the security guards being very arrogant.

Pleasant evening meal in the restaurant, nice staff. Getting a snack during the day was challenging though!

Very great service.brilliant food..nice atmosphere

Great place to enjoy time off, staff very friendly and the atmosphere is enjoyable.

The best and friendliest atmosphered casino in london, you’d make serious winnings here easy

The lower cash tables are very crowded. It’s a nice clean venue and the food and service is excellent.

Big casino! Also has a beautiful bar tucked away on the right as you walk in, make sure you sample the small bites from the kitchen and the girls loved the cocktails. Highly recommended!

Amazing place great Indian food. Really welcoming bouncer staff.

An absolutely spectacular and very classy casino

Be careful , friend and I both had our debit card details cloned from the ATMs within the casino. People had been trying to take money from machines all night and morning whilst I was asleep. When reported suspicious activity by two blokes around the ATMs to the cashier desk did not seem that bothered. Avoid…

Cosy spot to enjoy an hour of gambling with your mates, I always visit this casino when I’m around Mayfair or after Annabel’s, highly recommend this place, the bouncers are polite, manager is friendly, bartenders are nice in overall whoever is the owner has done a good job to keep this place running for so many years.

The bouncers mean business here, joined the club on a whim lol, maybe when i go back to london will go there again. As soon as i signed up had to go across the street to Luxx, so didnt have time to explore, maybe next time.

Good night out, usually Friday and Saturday night’s are buzzing. Be wary of the high Class escorts everywhere trying to pick up johns

Visited the place with my business associates end of Jan 2020.

Very impressed with the building . Very pleasant to find friendly and helpful …

Went on Tuesday night( Wednesday morning) around 1am for my friends birthday and was greeted by rude reception staff and even ruder bar staff! We asked for a menu for the drinks and were surprised when our waiter started talking down to …

Arabian dance on Tuesday and Sunday midnight

Came to visit and see how it goes. You have to be a member otherwise you are not allowed to come in. The reception staff are extremely impolite.
The blackjack games are all using CSM. No point to go there, a lot of other good friendly casinos in town.

So very disappointed by the members of the management team and security.Rudeness in this place it’s extraordinary. You do not treat people like this.

I’ve been a member for years, extremely classy and welcoming as always. Beautiful interior.

Terrible. Spoke to a rude lady on reception who said it was fine to come down on a saturday night to become a member, so we travelled down from kent for one night to only be turned away from the door staff for not being a member even though …

Good place to hangout on weekends if you want the buzz and live music. It has a restaurant and bar with casino. It’s pretty nice over the weekdays if you want to have a quite one but go there on weekends to enjoy some Friday night …

Very nice and luxurious, fun to hang out and meet people. People are very friendly and help you in what you need. They have a very good maid service with free snacks. The restaurant food is very tasty but expensive. Security is very good. …

Nice bar that close pretty late but securities don’t help unless you tipped them

The Security guys at the front doors are not polite they are so rude…
They need to learn how to treat the Values customer… why coz I don’t pay for them…..??!?!😎 …

It’s nice, relaxing and secure environment for the punters. In addition to gambling and other games, you can also go there for a bite of few drinks. The establishment is only few minutes walk from the Green Park station. Security check and photo ID registration will be requested at the door.

Horrifying experience with rude bouncer and ineffective manager! I was going to the bar for a drink and the bouncer grabbed my arm and ushered me to the reception without explaining why! It was completely horrifying! Manager apologised and …

Pleasant surroundings, friendly staff. Can get crowded late nights and weekends. Decent table games. Still uses a hand shuffle for blackjack games unlike many other London casinos which makes for a more traditional game.

A real top class casino that knows how to treat their guests! The staff are always helpful and very welcoming. If you love roulette like myself then this is definitely the place to come to!

I would give 5 star. But customer service (reception) could improve. As we went for great time and spend some money in casino, didn’t feel welcomed.

Good places for gambling, nice atmosphere. One thing got me Angry, first time to go to this casino, while I was asking the waiter for questions, he kept pulling me with saying this seats are for reservations. He should respected customers ! Is this behavior the very service???

Lovely place to hung out. They have a nice bar if you are not into gambling. Made lots of friends that day. The manager was the best, cool guy to chat with.

They dont even deserve a star. Very bad behavior by the reception today at 6:30 pm. She denied to accept the ID for no valid reason. The details mentioned on the ID is in English and clearly readable. She is bad face of the casino.

To me the days of Palm Beach being a casino are over. They have pivoted the model to more of a late night drinking bar with a £1k limit per person. About 10% of drinkers actually gamble. But still a lovely location and friendly staff including bouncers on front.

Very good Casino , the restaurant is quite good the machines are great to win the staff very educated and very safe secury

Just the place to relax, have a few drinks and lose your hard earned cash. Good bar, nice staff, decent food. Would recommend.

Nice place to just have a drink. You don’t have to gamble

I four stars because compared with others place that casino, its keeping businesses on other words knows how to make money, I like there the dance floor is good but often too pack they could have two dance floor 🤩compared with others casino in London that has boring club no dance floor here it’s definitely place to recommend 🤩 …

Good place for a night out, every Friday there’s a nice live show with a couple of very good singers. Although some of the cocktails are ridicolously expensive for no reason (a flute of Royal Bellini for 22 quid, but really the taste wasn’t worth that money)

🎉🎉 Great fun …

I am not a gambler, but I decided to try just for fun and I found two of my friends that they are also willing to try. We went friday night with a very sceptic expectations. But actually the experience was great. The waiters kept our glasses full with alcohol for the whole night and at the end we left with 15gbp more.

Great atmosphere, food is fantastic and a nice shisha area. I don’t really play much but it’s definitely a relaxed and nice place.

So good place to go whit friend’s to have a nice time, they have a nice bar whit Dj were you can dance have a nice cocktail whit sisha and enjoy the night. I really recommend

Always enjoyed the restaurant. Nice Tapas and Canapes.

Please check the dress code to avoid embarrassment. …

Good if you want to hang out especially late. Bar is full of all types of girls. Mostly Arab crowd and international crowd.

Don’t ever come to this place.
They are so rude and not respecting the guests.
BE AWAY

Mellow and fun.. Relax at the bar, eat in the fine dinning area, gamble in the Casino or chill in the club with the DJ.. An all in one with great staff and lovely atmosphere.

A relaxed and informal place to enjoy a drink or a meal from their international restaurant. Gaming staff are very pleasant & are always willing to give advice about to play any games.

Very nice, mainly for the high rollers in London. Has a bar inside that keeps going late night with good service all round. Obviously pricey

Grace at place, the cigar room is a must for smokers

One of the worst casino.
Impossible to win from here. I recommend don’t go to this place.
Its a real devil house to destroy human life.
No mercy from them.

My old haunt, the Gambling World has certainly changed, everyone was extremely friendly. 👍👍 …

Nice vibe. Friendly staff. I really liked my time there. Will definitely be going back.

Good entertaining place to hang out late weekend nights
Music at the bar is too loud sometimes, but it’s recommended

Amazing place to enjoy thrill of game. Take your co workers for drink or have a lunch in great restaurant. Games for all level of play.

Teresa do46oy was one of the worst manager I seen in my life she doesn’t my details but she couldn’t lent me in because she doesn’t know the problem I’m really sorry but this casino has no thing that what she was explained we are racist she was from north I hope you guys not will try this casino thnx

Wow..heaven on earth…staff is good..nice food and wine..casino mostly let’s you win even if u have a bad luck..😀 …

Very friendly staff…and enjoyable visit. Lovely food and Xmas decorations 🥰 …

As usual great atmosphere….good vibes
Amazing Cocktails
Staff very friendly and professional

This is a nice little casino, friendly staff, nice food, small and classy. It has had a little revamp inside which is nice.

Easy accessible and conveniently placed. Nice dealers but the entrance reception lacks kindness.

Amazing bar amazing staff friendly

Good atmosphere. A round of drinks on the house. Great owners

Great place to be if you are looking to have fun. Absolutely loved it here.

5 stars cos I won.!! Love the Bar, Resturant really nice and Staff brilliant

All of them rude from bodyguards to reception soon he rating go down and u will lose customers

Lovely place and great customer service

Club is much better now for family and friends to socialize. Great dining experience

This place is high class, can’t recommend more, great vibe and even better cocktails

Amazing service Beto is Number 1

Delightful casino too visit and see an old friend from years gone by, lovely friendly staff

Its A nice place. The bar is great too good drinks and music

Super cool place to chill and have some pints with friends while doing a little gamble.

Not a good experience at all, the waitress were roude and unprofessional, never going there agin.

A previous residency of mine . Perfect for a classy night out with a little but of a gamble o the side while sipping champagne

Nice n cosy staff r very polite always looking forward to visit