Red Kite Community Housing Limited reviews

Gilmartin keeps cancelling repair dates and don’t turn up for vulnerable customers including broken windows to be replaced and for 2 long weeks they never bothered to measure them until today 13/6/23 and the windows will not be replaced …

Poor communication to the tenants and they do not talk to each other with in the company. …

I have 3 kids and one daughter had asthama my all house in leaking . They not solve our problem. And they took our carpet asweel coz it was all mold coz leaking . We call them to red kids since 2013 too now but they can’t solve us problem. …

I so wish, nay pray, that someone would teach thenm how to use a computer properly and thus, be more organised and effective

It’s such a shame that Red Kite waste so much money on things that don’t benefit the residents. If they were more communicative with us, they’d be able to spend the money where it’s actually needed and appreciated. Their cleaning …

I have only given 4 stars because I couldn’t find the door. They were closed and there was no sign saying they were closed. I had to push a cheque under one of the doors, because I had to pay a very expensive bill. I didn’t like doing that. On a plus side they did ring me and tell me they had received it

They left my mum with no gas or electric since 8am it’s now 9pm & the electrician has said he’s going to be another 4+ hours, the call centre are absolutely useless (apart from the lady I just spoke to) it’s a disgrace no duty of care for there elderly disabled clients!!!!

So so. Not brilliant but not terrible either. While Red Kite takes its responsibilities seriously, tenants need to be on their case constantly to make sure they are holding up their end. There are times when one really has to get in their faces to get things done. They will drag their feet if one lets them do it.

Dreadful organisation, hard to contact by phone, quick to demand payment when it suits them,uncaring and unfeeling regarding peoples personal circumstances, woeful repair service, all round a complete pain in the A**e to have as …

Red Kite is the worst HA that I have had the misfortune of living with. The place is full of people who do not know what they, nor their colleagues are doing. Extremely unprofessional in taking calls and dealing with actual problems. …

Fantastic place to work, managing Feedback has shown how much Red Kite is dedicated to hearing customer views and ensuring this is the driving factor in implementing change in our community. Great, supportive atmosphere in the offices and out and about

They are a dreadful organisation. This morning I reported to them that my garage had been vandalised and the door was hanging by one hinge and was likely to fall and injure someone. I explained that I live 70 miles away so I needed to …

Please tell me why the grass is cut with strimmer and left In heaps. It’s an eyesore and most of these residents are elderly and infirm. It takes alot of time to take up and when you have COPD it’s difficult to breathe. ????

Absolutely terrible! Couldn’t organise a pee up in a brewery! As said before, you need to hound them constantly before you can get anything done. Then they make promises that are never forthcoming! How long does it take to get a door locking mechanism fixed ? , nearly 3 months and still waiting!

Trying for the past 30 minutes to get through to a representative, seems impossible thus far. Truly inadequate contact centre staffing. With this in mind already, I can forsee the level of help and service i’m NOT going to receive. In fact, do I even bother to continue to hold?

Red kites were very accommodating when finding a new premises for myself they were quick and the size and didn’t waste too much of my time the final place I settled in it was one of their bungalows I find that their work is second to none …

I phoned the lettings team 6 times over 3 days and no one got back to me. Disgraceful!

I’m very disappointed about the lack of communication I have received from Caroline O’Hagan regarding my mutual exchange I have left several voicemails and emails but never get a response from her I have spoken to shelter for advice and found them very helpful I would like to know on what grounds she has refused my exchange

File disgusting lying company

Unhelpful staff, who are obstructive and think they know it all but sadly they don’t.😠 …

Redkite housing cause nothing but stress!!
And they hate comments on their Facebook page!

Red kite business start up! !!!!

Interesting place. Alexa is there reception

Very helpful and attentive, polite problem solving

Not the best place to work

Diabolical company