Rossendale Borough Council average reviews all over the web

2.2
Total Reviews 31

Average reviews from all platforms

Average Rating 2.2

Average reviews from all platforms

  • 5.0
    7
  • 4.0
    2
  • 3.0
    1
  • 2.0
    0
  • 1.0
    21
Rossendale Borough Council reviews breakdown:
Google
2.2
31

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31 Rossendale Borough Council reviews on Google

OB
Oliver Briggs 7 months ago on Google
( 1 out of 5 )

If you complain about something that they can’t deal with then the answer is short and usually avasive, rather than dealing with the issues, they have people stationed in car parks looking for folk to fine for things yet there is a huge dog …

RW
Rob Wells 7 months ago on Google
( 1 out of 5 )

Awful council responsible for destroying the area with saddling the residents with £10 million of unnecessary debt due to their negligence and incompetence.

SF
Steve Farrow 7 months ago on Google
( 1 out of 5 )

Absolute load of rubbish. Couldn’t organise a p*ss up in a brewery. Some of the most expensive council tax in the North West but services are woeful to say the least.

LG
Liberty G 7 months ago on Google
( 1 out of 5 )

Reported an off-licence for selling alcohol to underage kids. Initially they corresponded to me by email but in the end, they said I had to take up the matter to the Trading Standards, when I know for a fact that it’s the council who grant …

CA
Callum Atkinson 7 months ago on Google
( 5 out of 5 )

They have been offering help with job fairs and job meetings. The staff there are amazing and go above and beyond to help anyone they can

DP
DAVID PILKINGTON 7 months ago on Google
( 1 out of 5 )

The council are very quick to impose a substantial levy when a property has been empty long term,even if the property is up for sale. But when a council tax rebate is due, the staff hide behind their ” procedures”. In other words, you can wait for what they owe you. They’ll refund you in their own good time.

KS
Kim Simcock 7 months ago on Google
( 1 out of 5 )

Very poor opinion of RBC.
Lost my job due to redundancy between Jun & Aug 2019. A 3rd party made our payments, RBC alerted, alerted that I would be making own payments from Sept via SO, …

LS
Lauren-Jayne Smith-Anderton 7 months ago on Google
( 1 out of 5 )

I am deeply saddened about my cat going missing. So i rang up my local council to see if anyone had handed him in. I rang three times in total and no one was available to answer the phone. Which resorted to me emailing them a picture of him …

SG
Susan Gibson 7 months ago on Google
( 1 out of 5 )

Binmen repeatedly cant be arsed walking 5 steps from the alley into gordon street to collect recycling. Repeated, formal complaints change nothing. Terrible, shameful council have caused physical injury due to their neglect. Nothing is ever done. No stars.

RD
Rafal Duda 7 months ago on Google
( 1 out of 5 )

The Staff is useless! Struggiling with tax payment during covid pandemic and there Was no help from Council!

EL
Endonieser Lamansch 7 months ago on Google
( 5 out of 5 )

Very helpful and friendly staff. Helped me immensely at a time of crisis and followed through every step of the way. The employees deserve an award for their hard and dedicated work.

FB
Francis Brady 7 months ago on Google
( 1 out of 5 )

I’ve called the council a number of times now to have my phone number ’emailed’ or given to the person who needs to contact me with no reply.

MM
Marie Malone 7 months ago on Google
( 5 out of 5 )

Council Tax

Needed to amend my council tax bill to single occupancy. Staff were very polite and helpful and call was answered quickly.

CA
Chris Ashworth 7 months ago on Google
( 4 out of 5 )

Lovely and warm and comfortable.

JM
John Mitchell 7 months ago on Google
( 1 out of 5 )

Not here to help you there here to take

WT
william tew 7 months ago on Google
( 5 out of 5 )

After being let down by a member of staff, Sharron Noble resolved my issue quickly and with care, communication was great

LM
leslie margulies 7 months ago on Google
( 1 out of 5 )

Absolute farce, Ive sent council tax to the council and they are still sending me bills, I try to call and they NEVER answer, but they keep you holding and then cut you off, bunch of lazy councilors

KA
kimberley anforth 7 months ago on Google
( 1 out of 5 )

I need help this cherch in bcupB is playipl loud music and never stops and it been playing for at least hours and since evening you need to sort it out it’s it ur job

MS
More Savage 7 months ago on Google
( 5 out of 5 )

Really friendly,
I wanted to check if i was on the electoral register.
Polite staff that checked and explained everything to me.
Thankyou.

IT
Iqbal Tailor 7 months ago on Google
( 1 out of 5 )

Terrible service.still waiting for someone in planning to get back to me on a simple question I asked 2 weeks ago.left numerous messages and still no ring back.

PB
Phoebe Brophy 7 months ago on Google
( 1 out of 5 )

Don’t respond , don’t do there job, no wonder they are one of the worst in the country. Sugarman should be sacked for poor performance, not paid .

TR
Tim Rawlinson 7 months ago on Google
( 3 out of 5 )

Clean the streets you’re supposed to clean instead of looking like you’re busy in the park PLEASE

DB
Darren Badger 7 months ago on Google
( 5 out of 5 )

Always happy to help when I have contacted them over the phone and very responsive to emails.

JC
Josh collins 7 months ago on Google
( 1 out of 5 )

Took a year to respond to a subject access request and there are still pieces missing

MH
Maxine Harris 7 months ago on Google
( 1 out of 5 )

Rossendale Borough Council – your phone system is a DISGRACE!! – Sort it out…

RM
robert murdock 7 months ago on Google
( 4 out of 5 )

It was quick. Not much waiting time.

CB
Chris Brown 7 months ago on Google
( 1 out of 5 )

Posting dates for the remembrance day parayed from 2017 for this year?????

T
terryanddominic 7 months ago on Google
( 1 out of 5 )

phone system is as much use as the council

UC
Usman Choudhary 7 months ago on Google
( 5 out of 5 )

v good

AM
Abdul Mannan 7 months ago on Google
( 1 out of 5 )

Very poor telephone system

JR
Jquan Robinson 7 months ago on Google
( 1 out of 5 )

useless. unhelpful.

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